No.66 Caobao Road, Xuhui District, Shanghai, 200233, ChinaView Hotel Details
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Guest Reviews of Shanghai Everbright International Hotel
8.9/10
3094 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(3094)
Positive reviews(3003)
Reviews with photos/video(1401)
Easy to get around(356)
Friendly front desk staff(335)
Close to metro(179)
Convenient parking(105)
Delicious breakfast(79)
Convenient for shopping(66)
Delicious buffet(17)
Negative reviews(91)
J
Business Room (2 Beds)
Stayed in Mar 2025
Solo travellers
10 review
8.0/10
Very Good
Posted on May 12, 2025
The charges are very confusing and double charged daily room charges plus deposit..took almost an hour and never resolve.
Response from Property: Thank you very much for staying with us and sharing your detailed feedback. It is guests like you who care about us and offer valuable input that enable us to continuously identify areas for improvement and strive for progress. We sincerely regret to learn from your review that your recent stay did not meet your expectations, and we apologize for any inconvenience caused. The hotel management team takes your feedback very seriously, has conducted a thorough investigation, and implemented prompt corrective actions. Your tolerance and understanding are a great encouragement and support to our work! We sincerely look forward to welcoming you back in the future.Best regards,
Guest User
Business Double Room
Stayed in May 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jul 5, 2024
Clean and good service. The room is convenient for short trip. Nearby got mall and coffee shop for hopping
Response from Property: Dear Guest: Hello! Thank you for your trust and choice of for our hotel! We are very happy to make a deep impression on you, and hope that this beautiful city can leave you a wonderful memory. We look forward to your next visit and wish you all the best!
RastaHead
Business Room (2 Beds)
Stayed in Jul 2024
Travel with friends
21 review
7.0/10
Posted on Aug 11, 2024
Nearby the metro station,free parking
Response from Property: Dear Guest:The hotel has prepared various layouts of room types for different guests to choose from, we hope that our sincere service can bring you a more pleasant experience, and the hotel staff sincerely look forward to your return!
HelenChen00
Business Double Room
Stayed in Sep 2023
Solo travellers
14 review
7.0/10
Posted on Nov 2, 2023
I went to Shanghai to visit my mother who is living closely to this hotel. Access is very easy and the room is big and comfortable. A lot of shops around the hotel, such as some very nice cake shop and cafe
Response from Property: Dear Guest: Hello! Thank you very much for choosing our hotel when you visit your mother. The hotel is located in a busy area with the buzz and convenience of the city. With love comes home, and the hotel will always be your home away from home with our thoughtfulness and warmth. We look forward to your next stay!
Rashad993
Business Room (2 Beds)
Stayed in Oct 2024
Business travellers
6 review
10.0/10
Outstanding
Posted on Nov 28, 2024
I love it it's quite
Response from Property: Dear Guest: Hello! Thank you for recognizing Everbright International Hotel! Looking forward to your visit again!
钱至浩Nathan
Deluxe Double Room
Stayed in Jun 2024
Solo travellers
35 review
10.0/10
Outstanding
Posted on Aug 14, 2024
Great place,,pleasant stuff.
Response from Property: Dear Guest: Thank you for recognizing Everbright International Hotel, we will continue to work hard! Looking forward to your visit again!
Response from Property: Dear guests: Hello! Thank you for checking in and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again! !
Guest User
Business Double Room
Stayed in Jul 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Aug 9, 2023
XIAOLIANG FUWUHAO
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Everbright. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Business Double Room
Stayed in Apr 2025
Other
11 review
10.0/10
Outstanding
Posted on May 14, 2025
I've stayed here before and felt the value for money was good. The service was also very good. They arranged the same room type as before. Xiao Yang and Xiao Huang provided very good service. They recommended delicious food and drinks nearby. The breakfast was very good and the check-out was convenient and quick.
Original TextTranslated by Google
Response from Property: 您好!感謝您對光大國際大酒店酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Guest User
Business Double Room
Stayed in Apr 2025
Travel with friends
10 review
9.7/10
Amazing
Posted on May 16, 2025
I rarely write reviews, but this hotel is really good, parking is convenient, the room is very quiet, the hotel staff summer is very warm and thoughtful, recommended nearby food, the service attitude is good, satisfied and highly recommended!
Original TextTranslated by Google
Response from Property: 您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 7, 2025
The room is clean and tidy, the service attitude is very good, the facilities are complete, and the environment is beautiful. It is suitable for family activities. The surrounding facilities are complete and life is convenient. It is the first choice for travel!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 您的滿意就是我們的追求!期待您的再次光臨。
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Other
1 review
1.0/10
Posted on May 4, 2025
The check-in experience is extremely poor, the hygiene and service are seriously substandard, and it is strongly not recommended!
This check-in experience is simply a nightmare. From the moment I entered the door, it was filled with all kinds of unbearable problems, and it did not meet the basic accommodation standards at all. The specific problems are as follows:
1. The sanitation is extremely poor and the room has a serious odor
As soon as I opened the door, a strong smell came to my face. I don’t know if it was the smell of rotting wood or urine, which made people feel nauseous instantly. The room was obviously not thoroughly cleaned. The floor and the bathroom exuded a musty smell mixed with a pungent odor, and it was impossible to rest at ease.
2. The facilities are simple, the bed is small and uncomfortable
I booked a twin room, but the bed was very small. I don’t know if it was a problem with the mattress or the pillow. I had a sore shoulder after sleeping for a night. What’s more outrageous is that the room actually used a folding bracket as a temporary table board. Is this the configuration of a four-star hotel? There is also a problem with the washbasin leaking, and it can’t leak at all.
3. The bathtub was obviously stained, and toiletries were missing.
There was obvious dirt and hair on the inner wall of the bathtub. It looked like it had not been thoroughly disinfected for a long time, so I didn't dare to use it at all. In addition, there was no window screen in the room, no mosquito coils, and mosquitoes would come in when the window was opened. There were no disposable toothbrushes in the room, but three combs.
4. The attitude of the front desk was perfunctory.
When we checked in, because the room was not cleaned, we were asked to put our things outside and said that we would reserve a room for us. We clearly said that we didn't want the innermost room, but the room we were left with was still the innermost room. The luggage we stored was also placed together with other people's luggage. After asking, there was no apology, which made people extremely dissatisfied.
This hotel is seriously unqualified in terms of hygiene, facilities and services, and the price is completely disproportionate to the experience. If you have basic requirements for the accommodation environment, it is strongly recommended to avoid it, otherwise you will only regret it like me!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常抱歉給您帶來如此糟糕的入住體驗,您反饋的問題我們已深刻覆盤並剖析原因, 我們將會完善通風香氛設定;梳理統計衞浴設施問題並整改。同時,我們也對客房、前台、禮賓部員工開展針對性培訓,提升服務水平。我們真誠希望能有機會再次為您服務,用實際行動彌補此次的不足,懇請您給予我們改正的機會。
outside r2259
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
8 review
10.0/10
Outstanding
Posted on May 4, 2025
The price is not high during holidays and it is quite good. The hotel has a good location, convenient for taxis and subways, and the rooms are not bad. The hotel can see the Pearl River. The staff was very enthusiastic and gave a welcome gift when checking in. They also gave children slippers and toothbrushes in advance for the children. The breakfast was not bad and the price-performance ratio was very high.
There is a Sun Moon Light Shopping Mall near the hotel. There is an Aldi supermarket inside. Daily necessities are available. The theme this time is parent-child. It is very convenient to go to the Aerospace and Fire Museums.
PS: The hotel has rooms with bathtubs and showers. If you need them, you can tell the staff.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder and look forward to the next trip, where we can create more perfect service for you.
Guest User
Business Room (2 Beds)
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 4, 2025
It was a very pleasant stay. It is very close to the subway and only needs to cross a street. The staff is very considerate and enthusiastic. A welcome gift was given when checking in. The room has very good lighting. Every corner is bright when the curtains are opened. It is also great to block out the light when the curtains are closed. I rested very comfortably these days. The buffet breakfast has a wide variety of Chinese and Western dishes. The price is not high, and the cost performance is good. Taylor and Lucy's service is very good. Next time I come to Shanghai for tourism, I will give priority to this hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Other
24 review
10.0/10
Outstanding
Posted on May 6, 2025
The four-star hotel lives up to its name. The lobby is magnificent. The rooms are spacious, clean and sanitary. The transportation is convenient, and the subway station is within 200 meters. The breakfast is rich. The lobby service is professional and enthusiastic. Special thanks to Ms. Xiao Zhu at the front desk for helping us solve problems.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:很高興您在酒店和您的朋友們度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!