Holiday Inn Shanghai Hongqiao West (Shanghai Hongqiao International Airport) Reviews
Holiday Inn Shanghai Hongqiao West (Shanghai Hongqiao International Airport)
No.2000 Huqingping Road, Qingpu District, Shanghai, 201702, ChinaView Hotel Details
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Guest Reviews of Holiday Inn Shanghai Hongqiao West (Shanghai Hongqiao International Airport)
9.2/10
Very Good
1999 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(1999)
Positive reviews(1942)
Reviews with photos/video(254)
Friendly front desk staff(159)
Classy environment(127)
Delicious breakfast(122)
Large rooms(113)
Perfect for business trips(99)
Close to airport(34)
Offers pick-up/drop-offs(7)
Awesome gym(6)
Negative reviews(57)
Jeet Rana
2 Twin standrad Nonsmoking
Stayed in Feb 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on Mar 30, 2025
Stay was good, clean good atmosphere, perfect location close to metro and exhibition center service staaf was good thanks to Maggie zhao the beautiful lady at the reception very helpful 🥰
Response from Property: Dear Guest,Thank you for choosing our hotel. We always adhere to the service philosophy of treating people sincerely, allowing you and all guests to experience a feeling of being at home. It is our honor to have your trust. If you have any questions during your stay, please feel free to contact us at any time. Thank you for your choice. We wish you a pleasant journey and look forward to seeing you again!Best regards,Hotel General Manager
Antares AM
1 King Premium Lounge Access Nonsmoking
Stayed in Jan 2025
Couples
47 review
10.0/10
Outstanding
Posted on Feb 9, 2025
We were very satisfied with all the services provided in this hotel. It was a smooth check in and glad to have checked in earlier. Would love to stay here again. It is also closed to Vanke Uni Mall.
Response from Property: Dear Ctrip guest, thank you very much for your feedback. The hotel is close to Panlong Tiandi, Vanke Sky City, Qingpu Outlets and other large integrated business and leisure shopping malls, which meet the various choices of guests. At the same time, the guest rooms are well-equipped and use large floor-to-ceiling windows to bring guests a spacious and bright visual enjoyment. It is a comfortable place for guests after shopping. Please rest assured that our quality service is the same as always. Your satisfaction is the best encouragement for us. In the warm winter, we are together. We look forward to your next visit and wish you a happy life! - Hotel General Manager
Marvelous
1 King Standard Nonsmoking
Stayed in Jan 2025
Family
17 review
10.0/10
Outstanding
Posted on Feb 22, 2025
The best👍👍👍👍surely come back to this hotel soon.
Response from Property: Dear guests , thank you very much for your choice, the hotel is located in Shanghai Qingpu Xujing, beautiful scenery, rooms set up floor-to-ceiling Windows, overlooking the city scenery, it is refreshing, and the hotel 24-hour free use of wireless Internet, for your stay experience, thank you again, we are honoured. -- General Manager of the hotel
Pratikkumar Ghanshyambhai
1 King Standard Nonsmoking
Stayed in Feb 2025
Business travellers
3 review
8.0/10
Very Good
Posted on Apr 6, 2025
Good hotel but not much options in breakfast. International dishes are few to manage other than that this hotel is Ok.
Response from Property: 尊敬的客人您好,感謝您的喜愛與好評,我們對此表示感謝,真誠待客,誠以待人,一直以來都是我們的服務準則,酒店每一位員工都認真執行,致力於為您和所有賓客提供賓至如歸的入住體驗,在此感謝您的信賴與選擇,我們會一直保持。期待與您再次相遇,祝您生活愉快!-酒店總經理
Anonymous User
1 King Standard Nonsmoking
Stayed in Oct 2024
Business travellers
8 review
8.5/10
Very Good
Posted on Dec 5, 2024
Very good and clean hotel
Response from Property: Dear guests, thank you very much for choosing to stay in Holiday Inn Shanghai Hongqiao West Jiao and giving us your praise and feedback. Thank you very much for choosing to stay in our hotel. The hotel is located in the beautiful Qingpu Xujing, located in the hub of Hongqiao, close to the National Convention and Exhibition Center, convenient transportation is one of our advantages. The rooms are equipped with large floor-to-ceiling Windows, which brings spacious and bright visual enjoyment to guests. The hotel has an above-ground and underground parking lot for guests to park for free. Thank you again for your recognition of the hotel, and we look forward to your next visit. - Hotel General Manager
Daniele
2 Twin standrad Nonsmoking
Stayed in Aug 2024
Couples
4 review
10.0/10
Outstanding
Posted on Sep 21, 2024
Excellent customer service, specially Mrs Maggie Z who can communicate clearly and friendly with foreigners.
Installations are very good.
Location is perfect for a relaxed stay avoiding the busy areas.
Response from Property: Dear Guest, Thank you very much for choosing Holiday Inn Shanghai Hongqiao West and giving us your valuable comments and feedback. We are delighted that you have chosen to stay at our hotel. The hotel rooms are warm and comfortable, and it is our responsibility to ensure that you and all guests and feedback are our greatest honor. We look forward to welcoming you again and wish you a happy life!-GM
Serhii09
1 King Standard Nonsmoking
Stayed in Dec 2024
Solo travellers
47 review
8.5/10
Very Good
Posted on Mar 29, 2025
Good cooperation, nice stuff, delicious cuisine.
Thank you
Response from Property: Dear Ctrip guests hello, looking forward to your next encounter, the front desk staff uphold the hospitality, smile from the heart of the service concept, sincere hospitality, Your approval is the best encouragement to us, the hotel environment clean and tidy, warm spring, all things recovery, I wish you a happy life!——Hotel GM
Leong Sin Keow
2 Twin standrad Nonsmoking
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Mar 6, 2025
Very clean hotel. Staffs were friendly & helpful.
Response from Property: Dear Ctrip guests hello, looking forward to your next encounter, the front desk staff uphold the hospitality, smile from the heart of the service concept, sincere hospitality, Your approval is the best encouragement to us, the hotel environment clean and tidy, warm spring, all things recovery, I wish you a happy life!——Hotel GM
Anna
1 King Standard Nonsmoking
Stayed in Feb 2024
Couples
16 review
8.0/10
Very Good
Posted on Mar 14, 2024
Can recommend this hotel. Not bad. Will come back again. Nice location.
Response from Property: Dear guest, thank you very much for choosing to stay at Holiday Inn Shanghai Hongqiao Xijiao and giving us your praise and feedback. We are very happy that you chose to stay at our hotel. The hotel is located in the beautiful Xujing, Qingpu. It is located in the hub of Hongqiao and convenient transportation is one of our advantages. It is our obligation to provide you and all guests with a comfortable stay. Thank you again for your recognition of the hotel. We look forward to your next stay and wish you a happy life! -Hotel General Manager
Li sir
1 King Standard Nonsmoking
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Front desk Bella Nick offer good service
Response from Property: Dear guests, thank you very much for choosing to stay at Holiday Inn Shanghai Hongqiao West Jiao, and you have given us good comments and feedback. Thank you for choosing to stay with us. The hotel is located in the beautiful Qingpu Xujing, located in the Hongqiao hub, close to the National Convention and Exhibition Center, convenient transportation is one of our advantages. The rooms are equipped with large floor-to-ceiling Windows overlooking the beautiful scenery, providing guests with spacious and bright visual enjoyment. If you need any help during your stay, you can call the Guest Service Center at any time. Thank you for your recognition of the hotel breakfast and service, we are committed to providing guests with the service at home, thank you again for your choice and recognition of our hotel, looking forward to your next visit. - Hotel General Manager
Guest User
1 King Standard Nonsmoking
Stayed in Nov 2024
Solo travellers
7 review
10.0/10
Outstanding
Posted on Dec 25, 2024
Nice hotel nice front desk service. Thanks Maggie.
Response from Property: Dear guests, thank you very much for choosing to stay at Holiday Inn Shanghai Hongqiao West Jiao, and you have given us good comments and feedback. Thank you for choosing to stay with us. The hotel is located in the beautiful Qingpu Xujing, located in the Hongqiao hub, close to the National Convention and Exhibition Center, convenient transportation is one of our advantages. The rooms are equipped with large floor-to-ceiling Windows overlooking the beautiful scenery, providing guests with spacious and bright visual enjoyment. Thank you for your recognition of the reception service. We are committed to providing meticulous and considerate service to our guests. Thank you again for your choice and recognition of our hotel, and look forward to your next visit. - Hotel General Manager
KK19920731
2 Twin standrad Nonsmoking
Stayed in Jul 2024
Business travellers
28 review
10.0/10
Outstanding
Posted on Oct 10, 2024
Nice and clean hotel with good location.
Worth every penny you spend.
Response from Property: Dear Guest, Thank you very much for choosing Holiday Inn Shanghai Hongqiao West and giving us your valuable comments and feedback. We are delighted that you have chosen to stay at our hotel. The hotel rooms are warm and comfortable, and it is our responsibility to ensure that you and all guests and feedback are our greatest honor. We look forward to welcoming you again and wish you a happy life!-GM
Guest User
2 Twin standrad Nonsmoking
Stayed in Apr 2024
Family
12 review
10.0/10
Outstanding
Posted on May 7, 2024
During labor holiday, I stayed this hotel for 3days. The most impressive thing of this hotel is enough space room. So our family had a good rest in this hotel. The breakfast doesn’t have various food but taste is delicious.
When I checked in, the front staff Maggie speak English well so there was no other uncomfortable thing at all. Maggie was so kind and I hope special thanks to her.
Response from Property: Dear guest, thank you very much for choosing Holiday Inn Shanghai Hongqiao Xijiao and giving us your valuable comments and feedback. We are delighted that you have chosen to stay at our hotel. The hotel rooms are warm and comfortable, and it is our responsibility to ensure that you and all guests and feedback are our greatest honor. We look forward to welcoming you again and wish you a happy life!
Guest User
2 Twin Premium Lounge Access Nonsmoking
Stayed in Mar 2024
Business travellers
23 review
8.0/10
Very Good
Posted on May 10, 2024
Very near to NECC. Has a shuttle to NECC which was very useful for us. We had taken the Club access room, the buffet choice was good and service was also good. Will definitely visit again.
Response from Property: Dear Guest, Thank you very much for choosing Holiday Inn Shanghai Hongqiao West and giving us your valuable comments and feedback. We are delighted that you have chosen to stay at our hotel. The hotel rooms are warm and comfortable, and it is our responsibility to ensure that you and all guests and feedback are our greatest honor. We look forward to welcoming you again and wish you a happy life!-GM
Daniel & Cici Around the World
2 Twin standrad Nonsmoking
Stayed in Feb 2024
Couples
20 review
8.0/10
Very Good
Posted on Apr 4, 2024
Location was very convenient.
Breakfast was horrible.
Good if you are traveling from Hongqiao airport.
Response from Property: 非常感謝您選擇入住上海虹橋西郊假日酒店並給予我們您的反饋。對您入住期間遇到的服務和設備設施等問題問題我們深表遺憾。此次入住給您帶來不便敬請您諒解,誠摯的邀請您下次惠顧見證我們的改進,我們期望可以為您提供超越期待的入住體驗!祝您工作順利、生活愉快!—酒店總經理