No.2419 Hongqiao Road, Changning District, Shanghai, 200335, ChinaView Hotel Details
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Guest Reviews of Cypress Hotel
9.3/10
Very Good
706 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.9
Service9.3
Cleanliness9.4
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All reviews(706)
Positive reviews(691)
Reviews with photos/video(175)
Classy environment(169)
Friendly front desk staff(83)
Delicious breakfast(44)
Garden view(33)
Great swimming pool(32)
Close to airport(30)
Perfect for business trips(28)
Clean pool(7)
Negative reviews(15)
Guest User
Discount Single Room
Stayed in Jul 2024
Other
1 review
10.0/10
Outstanding
Posted on Aug 28, 2024
The hotel stay was excellent, the service level exceeded expectations, the room was clean and tidy, and the facilities were comprehensive and advanced, making guests feel comfortable. The breakfast was abundant and delicious, ensuring a pleasant mood for the day. In short, this was a very satisfying accommodation experience and is highly recommended!
Response from Property: 尊敬的賓客您好!感謝您入住上海龍柏飯店並與我們分享您的入住體驗。酒店位於大虹橋核心地段毗鄰國家會展中心,優越的地理位置是商務人士的首選酒店,優美的環境也是滬上罕見的,希望能將我們酒店介紹給您的朋友或客户,我們期待您的再次光臨!
BriDay
Discount Twin Room
Stayed in May 2024
Business travellers
1 review
6.5/10
Posted on Jun 25, 2024
next to Hongqiao international airport, this hotel is pretty convenient. polite staff and spacious facilities
Response from Property: 尊敬的賓客您好!感謝您入住上海龍柏飯店並與我們分享您的入住體驗。酒店位於大虹橋核心地段毗鄰國家會展中心,優越的地理位置是商務人士的首選酒店,優美的環境也是滬上獨一無二的,希望能將我們酒店介紹給您的朋友或客户,我們期待您的再次光臨!
KRD
Discount Single Room
Stayed in Sep 2023
Family
52 review
10.0/10
Outstanding
Posted on Oct 22, 2023
I enjoyed my stay at this hotel. It was clean and the bed was really comfortable. The location was near the airport where we needed to be but it’s not great if you want to explore downtown. The staff were also lovely, The pool is nice and warm enough with great staff too. There was a few concerns I had. We had the ac in as cold and as high as it would go and it was just passable. I’d be scared to come in summer. We had the baby crib which was set up lovely but there was a weird door there baby could kick out of and slip through. We put a suitcase up next to it to keep it shut but it could be really dangerous if you didn’t notice.
Response from Property: Hello dear guests! Thank you for staying at Shanghai Longbai Hotel and sharing your stay experience with us. The hotel is located in the core area of Hongqiao, adjacent to the National Convention and Exhibition Center. The superior location is the first choice hotel for business people. The beautiful environment is also unique in Shanghai. We hope to introduce our hotel to your friends or customers. We look forward to your visit again. !
Guest User
Standard Double Room
Stayed in Mar 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 27, 2024
the best hotel i’ve ever visited. it’s like paradise. and style… like new orlean
Response from Property: Dear guests, hello! Thank you for staying at Shanghai Longbai Hotel and sharing your stay experience with us. The hotel is located in the core area of Dahongqiao and adjacent to the National Convention and Exhibition Center. Its superior geographical location makes it the first choice for business people. Its beautiful environment is also unique in Shanghai. I hope to introduce our hotel to your friends or customers. We look forward to your visit again!
Guest User
Discount Twin Room
Stayed in Feb 2024
Family
2 review
8.0/10
Very Good
Posted on Apr 25, 2024
The facility is a little bit of old. The food is good.
Response from Property: 尊敬的賓客您好!感謝您入住上海龍柏飯店並與我們分享您的入住體驗。酒店位於大虹橋核心地段毗鄰國家會展中心,優越的地理位置是商務人士的首選酒店,優美的環境也是滬上獨一無二的,希望能將我們酒店介紹給您的朋友或客户,我們期待您的再次光臨!
Guest User
Standard Garden-view Queen Room
Stayed in Oct 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Dec 13, 2024
good good very good!
Response from Property: 尊敬的賓客,您好!感謝您入住上海龍柏飯店!龍柏飯店是享譽滬上的森林花園飯店,在申城擁有“氧吧”這一美稱。作為錦江集團屬下的老牌四星級酒店,我們一直為賓客創造“家外之家”的服務理念。感謝您的好評,這是對我們全體員工的褒獎,也是我們繼續將服務做到精益求精的方向。期待您和您的朋友、家人再次光臨!
Guest User
Discount Twin Room
Stayed in Jun 2023
Solo travellers
10 review
10.0/10
Outstanding
Posted on Jul 27, 2023
great hotel, clean rooms and a very nice swimming pool. receptionts are great as usual in China
Response from Property: 尊敬的賓客您好!感謝您入住上海龍柏飯店並與我們分享您的入住體驗。酒店位於大虹橋核心地段毗鄰國家會展中心,優越的地理位置是商務人士的首選酒店,優美的環境也是滬上獨一無二的,希望能將我們酒店介紹給您的朋友或客户,我們期待您的再次光臨!
2052111718
Standard Double Room
Stayed in Mar 2025
Business travellers
8 review
9.0/10
Great
Posted on Apr 17, 2025
When I checked out and returned the room card on 4/16, the front desk waitress rolled her eyes at me and had a bad attitude. She was not worthy of such a good hotel. The waiters in the breakfast restaurant had a good attitude, so I give them a compliment.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常抱歉給您帶來如此不愉快的退房體驗!您反饋的前台服務問題我們已高度重視,定會嚴肅調查處理並加強員工培訓。也感謝您對早餐餐廳服務員的認可,我們會繼續優化服務,誠邀您再次光臨,讓我們有機會彌補不足,展現更好的一面。
Guest User
Discount Single Room
Stayed in Mar 2025
Business travellers
81 review
10.0/10
Outstanding
Posted on Apr 13, 2025
The doorman service is very enthusiastic, the hotel rooms are clean and tidy, the facilities are complete, there is a large green lawn, the environment is elegant and quiet, the transportation is convenient, it is worth staying.
Original TextTranslated by Google
Response from Property: 尊敬的客人,衷心感謝您的高度評價!我們超開心門僮的熱情、整潔客房、齊全設施及優美環境都讓您滿意。酒店臨近交通樞紐,出行便利,還有大草坪供您放鬆。您的認可激勵我們持續提升,期待再次為您打造難忘入住體驗 。
lulu1020_sha
Discount Twin Room
Stayed in Mar 2025
Family
9 review
9.7/10
Amazing
Posted on Apr 11, 2025
The old hotel's past style can be seen from various details, as if it has returned to the 1990s. The various facilities are old but well maintained. There is a large lawn downstairs, and guests staying in the club can swim next to it. The water temperature is very suitable. It is within walking distance to the zoo and one subway stop away from Korea Street. It is very suitable for bringing children to spend a weekend.
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝您的細緻點評!能讓您從細節中感受到飯店的昔日魅力,我們深感榮幸。設施的精心維護、便利的周邊,都是我們為賓客打造優質體驗的用心之處。期待您和小朋友再次光臨,共度更多美好週末!
Guest User
Discount Single Room
Stayed in Feb 2025
Couples
2 review
9.0/10
Great
Posted on Apr 7, 2025
We stayed in a room facing the lawn on the south side, which was super nice, and we were woken up by birds every day! The service was also good, and I would like to thank the doorman Wang Baoquan for his sincerity and enthusiasm, and for making us feel at home, which added a lot of color to this trip!
Original TextTranslated by Google
Response from Property: 非常感謝您的入住與好評!能讓您在南面朝草坪的房間伴着鳥鳴開啟美好一天,我們由衷高興。已將您對門衞王寶全的稱讚傳達,他定會備受鼓舞。期待您再次光臨,我們會持續為您打造賓至如歸的難忘體驗 。
Anonymous User
Discount Twin Room
Stayed in Feb 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 2, 2025
A quiet accommodation experience, I really like it. The front desk girl was very kind and enthusiastic when I checked out on 4/1. The staff were all very enthusiastic.
Environment: Beautiful
Original TextTranslated by Google
6/7
Response from Property: 超開心您喜歡!我們一直堅持 24 小時貼心客房服務,這才有您滿意的體驗。盼您再次光臨感受更多温暖。
Tianqishangyuan
Standard Room (2 Beds)
Stayed in Feb 2025
Business travellers
46 review
6.5/10
Posted on Mar 19, 2025
The hotel is too old and the facilities are not good. Even the lobby bar is closed after 10 pm, so you can only order takeout. The transportation is not convenient. It is about 1 km away from the subway. The good thing is that parking is free when staying at the hotel.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!感謝您入住上海龍柏飯店!我們非常重視您的反饋,我們在努力為客人創造一流的居停環境的同時更需要給客人以體貼入微的服務,您的認可與肯定才是酒店生存與發展的基礎。本次入住給您造成的不愉快,我們感到非常抱歉,除了真誠的道歉外,我們還希望能夠得到再一次為您服務的機會。謝謝您的理解。祝您幸福平安!
Guest User
Discount Single Room
Stayed in Jan 2025
Other
20 review
9.7/10
Amazing
Posted on Mar 3, 2025
A place that witnessed history
Next to the zoo, there are Japanese stars, enchanting 🦩, colorful 🦚, and all other cute little ones
Give people a good mood
Everyone go and have a look~
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您入住上海龍柏飯店並與我們分享您的入住體驗。酒店位於大虹橋核心地段毗鄰國家會展中心,優越的地理位置是商務人士的首選酒店,優美的環境也是滬上罕見的,希望能將我們酒店介紹給您的朋友或客户,我們期待您的再次光臨!
Guest User
Discount Single Room
Stayed in Jan 2025
Family
4 review
9.5/10
Amazing
Posted on Feb 17, 2025
I would stay in this hotel twice or three times. The lawn is large and suitable for children to relax. The bedding is very comfortable. The breakfast is rich and the quality is also good. It is very close to the Shanghai Zoo. It is right next to it. The only drawback is that there are no toiletries for children.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for staying at Shanghai Cypress Hotel and sharing your experience with us. The hotel is located in the core area of Dahongqiao, adjacent to the National Convention and Exhibition Center. Its superior geographical location makes it the first choice for business people. Its beautiful environment is also rare in Shanghai. We hope to introduce our hotel to your friends or customers. We look forward to your visit again!