City Comfort Inn (Shanghai Songjiang New City Metro Station)

City Comfort Inn (Shanghai Songjiang New City Metro Station) Reviews

City Comfort Inn (Shanghai Songjiang New City Metro Station)

No. 196, Lane 1425, Guyang North Road, Songjiang District, Shanghai, 201600, ChinaView hotel details
City Comfort Inn (Shanghai Songjiang New City Metro Station)
City Comfort Inn (Shanghai Songjiang New City Metro Station)City Comfort Inn (Shanghai Songjiang New City Metro Station)City Comfort Inn (Shanghai Songjiang New City Metro Station)
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Guest Reviews of City Comfort Inn (Shanghai Songjiang New City Metro Station)

8.8/10
1283 review
Verified reviews
Location8.7
Amenities8.8
Service8.7
Cleanliness8.9
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All reviews(1283)
Positive reviews(1226)
Reviews with photos/video(319)
Great value for money(73)
Easy to get around(70)
Classy environment(50)
Convenient location(49)
Average sound insulation(41)
Close to metro(41)
Friendly front desk staff(24)
Perfect for business trips(14)
Negative reviews(57)
M691077****
Standard Queen Room
Stayed in Dec 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 13, 2026
Amazing value for money! The room was spacious and clean, with great natural light and ventilation, making for a very airy and pleasant stay. The staff were friendly and efficient, and check-in was super fast. The surrounding area has convenient transportation too. Overall, the experience far exceeded my expectations, I truly recommend it!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your review of our hotel. We will continue to strive for excellence and look forward to your next visit. Have a pleasant trip!
Manhuaiganen
Standard Twin Room (Mobile Screen Casting)
Stayed in Nov 2025
Business traveller
36 review
10/10
Outstanding
Posted on Dec 11, 2025
The hotel is exceptionally clean and well-maintained, with a great location and affordable prices. The quality is truly impressive; even the slippers are waterproof and reusable. I'll definitely be staying here again next time I'm in Songjiang.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your review of our hotel. We will continue to strive for excellence and look forward to your next visit. Have a pleasant trip!
Gordy.world
Deluxe Standard Room
Stayed in Aug 2025
Travelling with friends
37 review
7.0/10
Posted on Oct 3, 2025
I almost could say that it was great experience. But last night weird event happened: I asked for water in 1am at reception and they started to talk me that they provide only 2bottle per day. First of all OMG REALLY? In China 2025 you really can’t give me one more water bottle ???? In hostel 40 RMB you’ll have unlimited water dispenser, in hotel 80 RMB unlimited bottled water. Long story short. Poor service and fringe Btw I’m foreigner and I can’t buy drinks from that fridge 😕😕😕
Response from Property: Thank you! Welcome to the City Comfort Inn. Giving a rose to someone leaves a lingering fragrance on your hand. We strive to improve our products and services, earning, little by little, the recognition of our distinguished guests. This is our joy. We are grateful for the prosperity of our times, for Songjiang boasts so many picturesque Jiangnan bridges, flowing waters, and charming houses. After a day of travel, as night falls, this is the perfect place to rest and recharge. Thank you again, and I wish you a bright future, a successful career, and happiness from now on!
CaituiCwen
Standard Twin Room (Mobile Screen Casting)
Stayed in Nov 2025
Business traveller
1 review
3.2/10
Posted on Dec 12, 2025
The overall environment is fine, but the cleaning staff are incredibly rude! They're arrogant and unreasonable, even shouting and yelling at guests! They clearly lack manners and proper upbringing. I travel all over the country for business, and this is the first time I've encountered such a cleaning staff. It wasn't just a one-off; I asked my colleagues, and they confirmed the same. We could even hear them yelling at other guests from inside our room! Their attitude is absolutely terrible and extremely arrogant, showing no respect whatsoever. To top it off, there's no signal or internet in the room, and my phone had no service!
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry that you encountered problems with the housekeeping staff's attitude and the poor network signal during your stay. This is completely unacceptable to our service standards. We have seriously communicated this to the housekeeping team and will strengthen their training. We will also check the network signal issue and strive to improve. If you would like, please contact us for further feedback. We will do our best to make up for your unpleasant experience. Thank you for your feedback.
Taslimaisrat
Standard Queen Room
Stayed in Sep 2025
Family
8 review
9.5/10
Amazing
Posted on Oct 10, 2025
The location was very good the hotel is also good really nice and clean i liked。
Response from Property: 尊敬的賓客，非常感謝您對我們酒店評價，我們會再接再厲，期待再次光臨，祝旅途愉快！
Miketryinhisbest
Deluxe Queen Room
Stayed in Oct 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jan 5, 2026
The hotel was quite, the neighborhood was amazing
Response from Property: 尊敬的賓客，非常感謝您對我們酒店評價，我們會再接再厲，期待再次光臨，祝旅途愉快！
Anonymous User
Deluxe Queen Room
Stayed in May 2025
Couple
31 review
9.0/10
Great
Posted on Jun 27, 2025
Good place for staying, close to the subway station Not perfect hygiene, but ok
Response from Property: 謝您， 歡迎來到城市便捷酒店! 當朋友來訪， 找一個地方促膝長談，您和朋友的肯定是我們酒店的驕傲；您在這裏， 他來訪這裏， 每一次相遇都是一組温馨記憶的畫面， 以後的日子裏， 再想起也會會心一笑；歡迎下次再來， 請提醒我們， 和朋友深夜長坐， 我們酒店提供那杯清茶！祝人生多知己，每一天都是快樂的日子！
Guest User
Triple Room (Mobile Screen Projection)
Stayed in Nov 2024
Business traveller
4 review
7.5/10
Posted on Dec 31, 2024
Not bad . Affordable and worth
Response from Property: 尊敬的賓客，非常感謝您對我們酒店評價，我們會再接再厲。，期待再次光臨，祝旅途愉快！
Sam100
Standard Queen Room
Stayed in May 2025
Solo traveller
101 review
9.0/10
Great
Posted on Aug 10, 2025
Stayed here many times, clean and affordable
Response from Property: 謝謝您， 歡迎來到城市便捷酒店，您是酒店的老朋友了， 又在城市便捷酒店遇見您，這是個美麗的季節， 酒店有了些細節的改變， 酒店儘可能為您提供方便、簡約，舒服的房間和服務。祝福您，無邪與無瑕的青春，這麼美麗、這麼珍貴，甜密的愛情，如夏天般熱烈，一雙鞋，一肩包， 帥氣陽光的帥哥，展開雙手，世界是您的！
Songkhla boy
Standard Queen Room
Stayed in Nov 2024
Solo traveller
24 review
8.5/10
Very good
Posted on Dec 12, 2024
Excellent hotel, valued for price, but location is very far from downtown, easy to find hotel.
Response from Property: Dear guest, thank you very much for your evaluation of our hotel. We will continue to work hard., Looking forward to visiting again, wish you a pleasant journey!
Alvard
Family Room (No Window) (Mobile Screen Projection)
Stayed in Nov 2023
Travelling with friends
26 review
8.5/10
Very good
Posted on Dec 25, 2023
The Hotel location is far, but the metro line 9 is near. The room was a bit clean, but it was not possible to close the bathroom door properly. The WiFi was not working. The front desk girl was very nice and polite.
Response from Property: Dear VIP,thank you very much for your evaluation of our hotel.We will contiune to work hard.Looking forward to visiting again,Have a pleasant journey!
Guest User
Standard Twin Room (Mobile Screen Casting)
Stayed in Sep 2023
Solo traveller
14 review
10/10
Outstanding
Posted on Nov 2, 2023
Very good price, but it takes 1 hour to the center by subway. The room was really good. Instant hot water 24 hour, comfortable bed, good cleaning every day.
Response from Property: Dear VIP,thank you very much for your evaluation of our hotel.We will contiune to work hard.Looking forward to visiting again,Have a pleasant journey!
Guest User
Standard Twin Room (Mobile Screen Casting)
Stayed in Aug 2023
Travelling with friends
1 review
8.5/10
Very good
Posted on Sep 9, 2023
Good place to spend with your loved partner
Response from Property: Dear VIP,thank you very much for your evaluation of our hotel.We will contiune to work hard.Looking forward to visiting again,Have a pleasant journey!
Kisha Huang
Standard Queen Room
Stayed in Jun 2023
Business traveller
14 review
7.0/10
Posted on Jul 15, 2023
It's okay for business travel
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard. , looking forward to visiting again and wishing you a pleasant journey!
M359629****
Deluxe Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 28, 2025
The room is very good. The front desk attitude is also very good. The room is very clean and sanitary. I will stay here again if I have the chance.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to work hard and look forward to seeing you again. Wish you a pleasant journey!