Guest Reviews of Homeinn Selected Hotel (Shanghai Changshou Road Subway Station)
9.4/10
Outstanding
1341 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(1341)
Positive reviews(1313)
Reviews with photos/video(161)
Quiet & comfortable(132)
Friendly front desk staff(120)
Classy environment(105)
Easy to get around(104)
Delicious breakfast(55)
Close to metro(48)
Perfect for business trips(39)
Luggage delivery service(10)
Negative reviews(28)
Massimiliano Italy
Business Queen Room
Stayed in Oct 2025
Couple
86 review
6.5/10
Posted on Nov 3, 2025
Hotel has got many restaurants inside. Breakfast area quite small and the floor has got food smell. Room is not too big but well equipped. You can use for a short business trip.
Response from Property: Thank you for sharing your stay experience. We are delighted that you were satisfied with the hotel facilities. The diverse dining options indeed offer convenience to our guests, and we will focus on optimizing the environment of the breakfast area. Although the rooms are not particularly spacious, they are fully equipped and truly suitable for short business stays. Additionally, we have always prioritized improving service quality and strive to provide a comfortable experience for every guest. We look forward to your next visit and will welcome you with even better service.
Guest User
Business Queen Room
Stayed in Jul 2025
Business traveller
1 review
10/10
Outstanding
Posted on Aug 11, 2025
The reception team is warm and smiling always . Rooms are very clean and bed is soft . No road noise , some people may feel location is not easy but I felt it’s no road disturbance and sounds.
Truly the selected level of home inn.
Response from Property: Dear Guest!Hello! Thank you very much for your wonderful review! We are glad that you found the room clean and the bed comfortable. Ensuring you have a pleasant and peaceful stay has always been our top priority. We understand that preferences for location vary, so we are particularly pleased that you appreciate the tranquility away from the hustle and bustle of the road. We will continue to strive to maintain this standard and look forward to welcoming you again soon.Wishing you all the best!General Manager of the Hotel
Often Traveler
Business Queen Room
Stayed in Aug 2025
Couple
11 review
4.5/10
Posted on Sep 27, 2025
Vet basic. Good overall location, but difficult to access. functional
Response from Property: Dear Guest, Hello! We sincerely thank you for your feedback! It’s great to know our hotel’s location worked well for you and that the amenities were functional during your stay. Regarding the "difficult to access" concern you mentioned, we take this seriously and will investigate the specific challenges (e.g., transportation links, parking access, or signage) to make necessary adjustments. Your insights help us grow, and we’d be delighted to welcome you back for an even smoother experience. All the best to you!General Manager
Guest User
Business Queen Room
Stayed in Mar 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Apr 20, 2025
Good hotel
Response from Property: Hello dear guests!Thank you for your kind words! We're thrilled to hear that you had a positive experience at our hotel. We look forward to welcoming you back for another great stay!General Manager of the hotel
smediavi
Business Queen Room
Stayed in Apr 2025
Solo traveller
8 review
7.5/10
Posted on May 13, 2025
The price of the service offered is affordable. It's a little bit complicated to find it out the first time since it's located inside a compound
Response from Property: Dear guest, hello! Thank you for your feedback. We are glad you find our service reasonably priced. We will strive to improve the signage and guidance for first-time visitors, to provide a better experience. Hotel General Manager
Craig (NBM)
Business Queen Room
Stayed in Jun 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Oct 6, 2025
Lovely rooms, great breakfast, very clean and situated in a good area
Response from Property: Thank you for your kind words and for highlighting the lovely rooms, great breakfast, cleanliness, and ideal location. We are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service to ensure every guest has a memorable experience. We would be honored to welcome you back for another wonderful stay in the future.
Lisinka
2-bed Room
Stayed in Apr 2024
Travelling with friends
36 review
9.0/10
Great
Posted on May 19, 2024
Nice for a short stay will stay there again. Front desk is very helpful and polite.
Would definitely recommend! And the area is lovely 😊
Response from Property: Distinguished guests: Hello! I am very happy to have left a deep impression on you. I hope this this beautiful city and warm home inn person can leave you a good memory. I also hope to get your 5-star praise next time. I look forward to your next visit and wish everything well! Yvonne, general manager of the hotel
Response from Property: Dear guest, hello! The hustle and bustle of the world, the joy and happiness of the world, are like clear streams, flowing in the wind, in front of my eyes, and the warmth is like spring water. I have no extravagant expectations. As long as I am happy when I stay at Home Inn, and recall that Home Inn is beautiful, we feel it is very meaningful! Hotel General Manager
Sunzh
Business Queen Room
Stayed in Mar 2024
Solo traveller
59 review
9.5/10
Amazing
Posted on Apr 23, 2024
Very good location, and friendly check in experience. The hotel is clean and overall quiet.
Response from Property: Dearguests,hello!ThankyouforstayingatHomeInnchangshouroadandgettingyourapproval.Wearedeeplyhonoredandhopethatthestaffofthisbeautifulcityandwarmhotelwillleaveyouawonderfulmemory.Welookforwardtoyournextvisitandwisheverythingallthebest!Generalmanagerofthehotel:Yyonne
Anna0012
Business Queen Room
Stayed in Apr 2024
Couple
19 review
10/10
Outstanding
Posted on Aug 4, 2024
Nice hotel, very convenient location. Staff were helpful.
Response from Property: Thank you for your kind review. We are delighted to know that you found our hotel nice and conveniently located, and that our staff were helpful. Your satisfaction is our ultimate goal, and we look forward to welcoming you back soon.
Anonymous User
Business Queen Room
Stayed in Aug 2025
Business traveller
12 review
9.0/10
Great
Posted on Sep 24, 2025
The front desk staff were quite varied; some were friendly, while others were a bit difficult to communicate with. The auntie was very good at cleaning, which is commendable. The location was also okay; although it was a bit far from the subway station, it was still within easy reach of everything.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your real experience of this stay. Every piece of your feedback is an important reference for us to optimize our services! We are particularly happy that you can feel the meticulous and attentive hygiene service of the room aunt. Your affirmation is an encouragement to the front-line service team. We will definitely convey this recognition to the cleaning team so that everyone will be more motivated to create a clean and comfortable living environment for every guest. In addition, you mentioned that "the front desk service is divided into groups, and some communication is a bit difficult." We are deeply sorry that you have brought you an inconsistent service experience. Your feedback has been promptly synchronized to the front office management team. We will immediately organize all front desk staff to carry out special training on service language and communication skills, focusing on improving the overall service level of the team to ensure that every guest can feel the same friendliness and efficiency when they come to the store. I wish you a happy life! Hotel General Manager
Keleiwendongfangshuo
Business Queen Room
Stayed in Aug 2025
Other
55 review
10/10
Outstanding
Posted on Sep 21, 2025
The room was quite clean and quiet.
The location is great, close to the subway, making it easy to get around. You can get there in about 30 minutes.
The bed was also quite comfortable.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of our hotel! We are honored to have added a wonderful experience to your trip. Every guest's satisfaction is our driving force. We will continue to work hard to polish our service and details. We hope to be your preferred choice next time. We look forward to meeting you again and wish you a happy life and a smooth journey! Hotel General Manager
M57719****
Business Queen Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 21, 2025
The service is very satisfactory, the facilities are new, clean and convenient to go anywhere
Original textTranslated by Google
Response from Property: Dear guests, hello! The stream flows slowly, time passes softly. Thank you for your support. We will continue to provide the same high quality and even better service as always. Thank you for your support and kindness. We look forward to seeing you again and wish you a happy life! Hotel General Manager
1866609****
Business Queen Room
Stayed in Jul 2025
Solo traveller
22 review
5.7/10
Posted on Aug 25, 2025
First of all, it's not close to the subway. You have to ride a bike to get to Changshou Road or Wuning Road Station, so there were a bunch of shared bikes at the entrance, even with suitcases stuck in the way. Also, taxis aren't very convenient to get to the entrance because it's not on the main road, so transportation is really inconvenient. As for the hotel's hardware, it's really average. The rooms are compact and the facilities are simple, but they're actually okay. The only problem is that the soundproofing is terrible. How bad is it? I don't know which room's cell phone alarm can wake me up, not to mention the conversations in the hallway next door with the doors closed. I really didn't get a good rest these past few days. But the service was okay. The auntie who checked in saw that there were clothes left behind and called to check on them, which is quite responsible.
Original textTranslated by Google
Response from Property: Dear guest, hello! We are deeply saddened by your review and regret that we were unable to provide you with a satisfactory stay. Your sincere evaluation is a spur to our hotel's continuous improvement. We look forward to your return and will definitely give you a better and more satisfying stay. You will feel our sincerity and see that we are constantly striving for improvement. We at the hotel will always provide better service to every guest. We wish you a happy stay. Thank you for your sincere review and sincerely hope that you will stay again to experience our progress. Hotel General Manager
M323636****
Business Queen Room
Stayed in Jul 2025
Travelling with friends
2 review
1.0/10
Posted on Aug 23, 2025
The experience was particularly bad. There were yellow stains on the sheets, including on the mattress. It was disgusting and the hygiene was too poor. Not recommended
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to provide feedback on your stay experience. After receiving your feedback, the hotel management promptly retrieved the check-in records. You checked in on the 20th and called at 11 pm on the 21st to change the bed sheets. The housekeeping manager immediately brought clean linens to your room and checked the stains you mentioned. It was obviously not a sign of cleaning. The hotel strictly implements the "one guest, one change, and inspection after cleaning". We understand that encountering stains during your stay will affect your mood, and we are willing to do our best to solve the reasonable needs of guests. However, we cannot agree with the evaluation of "poor hotel hygiene". Such obvious stains do not exist in the case of "knowingly leaving stains". We attach great importance to your feedback, and the hotel will also strengthen its strict requirements on hygiene in the future. Your supervision and review are the core driving force for our continuous improvement. We are sincerely grateful for this! I wish you a happy life! Hotel General Manager