Guest User
January 31, 2026
Our group of 15 stayed at Mercure Shanghai Yu Garden for 3D2N, and we had a very pleasant experience overall.
We arrived early in the morning, and the hotel kindly provided temporary rooms for us to rest until the official check-in time, which we truly appreciated after a long journey.
The hotel facilities are very good. Although it is a large property, it is extremely well managed. What impressed us most was the staff — everyone was friendly, supportive, and always willing to help. Even though some staff members do not speak English fluently, they use translation devices, so communication was never an issue. They also assisted us in arranging airport pick-up cars with good vehicles, polite drivers, and reasonable prices.
Breakfast was served buffet-style with a good variety of food and satisfactory quality.
The hotel’s location is very convenient, within walking distance of Yu Garden, The Bund, Nanjing Road, and other attractions, making it easy to explore the city.
Overall, we were very satisfied with our stay and would highly recommend Mercure Shanghai Yu Garden to both group travelers and individual guests.