Rezen Meta Tree Hotel (City Center & The Bund, Shanghai)

Not far from the Nanjing Shopping area and walking distance from the subway station. They left bottles of water at the reception so you can take as needed without asking.

Stayed end March. Aside from the location, which to be fair is doing most of the heavy lifting, there’s really not much else worth raving about. Our keycard thoughtfully deactivated itself before check out time, which led to a trip back to reception where my request to recut the keys was met with impressive indifference. The lady at the desk perfected the art of being present without actually engaging. The bed was rock hard, great if you enjoy sleeping on a plank, and the air conditioning had a mind of its own, blowing warm air even on “Cool” mode. We were informed, quite casually, that “Cool” air is not actually a thing here, so we settled for a standing fan instead. Innovative, I suppose. The bathroom setup was interesting. A single sliding door shared between the shower and toilet area, because who does not enjoy a bit of logistical planning with their bathroom routine? Service overall felt off, but check out was the highlight. A suited gentleman, possibly a manager, stood by and asked us for a “5 star” review. When I mentioned our driver was waiting and we would leave a review later, he insisted we complete and show it to him on the spot. After I declined and left, his demeanor shifted noticeably. All in all, unless location is your only priority, there are far better options in town. 三月底入住。除了地理位置还算不错，实在没有什么值得称赞的地方。 我们的房卡在退房时间之前就失效了，只好跑回前台重新处理，而我请求重制房卡时，对方表现出了令人印象深刻的冷漠。 床硬得像块木板，如果你喜欢这种睡感可能会很满意。空调也很有个性，在“制冷”模式下依然吹热风。工作人员很淡定地表示，这里其实没有所谓的“冷风”，于是我们只好要了一台立式风扇。 浴室的设计也颇为特别。淋浴间和马桶共用一扇推拉门，让你的日常使用多了一点策略安排的乐趣。 整体服务都显得有些奇怪，但最精彩的还是退房时。一位穿西装的男士，可能是经理或某种管理人员，当场要求我们给出“五星好评”。我表示司机已经在等，我们稍后再评价，但他坚持要我们当场完成并出示“五星评价”。我道歉后离开，他的表情也随之明显改变。 总的来说，除非你只看重地理位置，否则这城市还有更好的选择。

Hotel is located near the bund area, very good location. Served good breakfast, yummy soup noodles. Room size is ok.

The hotel has an excellent location, very close to The Bund, in a lively area with plenty of restaurants and shopping malls. It is also conveniently located near People’s Square metro station, which makes getting around the city very easy. The breakfast is good, and the staff are friendly and always try to make your stay more comfortable. However, the room does not fully match the photos on the website, which seem somewhat enhanced. The rooms are quite small, with a firm mattress, and the interior feels a bit outdated. On the positive side, housekeeping is done daily, and the room was always clean. If you are a non-smoker, make sure to book a non-smoking room. We didn’t pay attention to this when booking, and unfortunately, the smell of cigarette smoke from neighboring rooms constantly came into ours, which made it difficult to rest and sleep. Soundproofing is also quite weak, and you can hear noise from the corridor. Overall, this hotel is a good option for an active trip, when you spend most of your time exploring the city and only return to the room to sleep.