No. 297 Yunnan South Road, Huangpu District, Shanghai, 200021, ChinaView hotel details
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Guest Reviews of Shanghai Huaihai Hotel
8.9/10
2519 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(2519)
Positive reviews(2420)
Reviews with photos/video(387)
Easy to get around(327)
Convenient location(243)
Great value for money(183)
Large rooms(149)
Close to metro(148)
Friendly front desk staff(90)
Strange smell in room(57)
Negative reviews(99)
Guest User
Elegant Family Room
Stayed in Jun 2026
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Jul 20, 2026
This is one of the best hotel experiences I've had recently; I really enjoyed my stay. The front desk staff were incredibly thoughtful; they even pre-set the AC since I was checking in late at night, and patiently guided me over the phone when I couldn't find my way. Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay with us and sharing your pleasant experience. We are delighted to know that you were satisfied with your stay. You specifically mentioned that the front desk team arranged the air conditioning in advance before your late-night arrival and patiently provided directions over the phone when you were lost. This meticulous and thoughtful service is a great encouragement to us. Providing you with a sense of security and warmth upon your arrival is something we always strive for. Thank you for your recognition and recommendation. We look forward to continuing to provide you with even better and more considerate stays in the future.
Jiongjiongtupi
Elegant Double Room
Stayed in Jun 2026
Travelling with friends
8 reviews
8.0/10
Very good
Posted on Jul 26, 2026
The hotel facilities are a bit old, but manageable. It would be perfect if there was a full-length mirror! The cleaning lady comes daily and is very enthusiastic! Food delivery is also convenient, as it can be brought directly to the room. There's a laundry service too, but you have to keep an eye on the time since there's only one washer and one dryer, so you might not always get to do your laundry 🥹. On the other hand, the hotel's location is excellent; it's very close to tourist attractions and shopping districts, and also very near DashiJie subway station, which somewhat compensates for the minor drawback of it being old. ☺️ It's also very close to the high-speed train station and Hongqiao Airport~
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay here and sharing such a detailed experience. We are delighted to see your positive feedback on the cleanliness of the rooms, the warm service of the housekeeping staff, the convenience of food delivery, and the hotel's location. We are pleased that the hotel's proximity to attractions, shopping areas, subway stations, and transportation hubs makes your travel convenient. We have also taken seriously the issues you mentioned, such as the slightly outdated facilities, the insufficient number of full-length mirrors, and the limited number of laundry facilities requiring guests to be mindful of the time limits. Your feedback is very important to us, and we will continue to pay attention to and optimize the details of your stay. We sincerely look forward to your next visit.
Guest User
Elegant Cozy Room (No Window)
Stayed in Jun 2026
Family
32 reviews
10/10
Outstanding
Posted on Aug 10, 2026
Every month I go to Shanghai to take my family for a follow-up check-up at the Qunli Herbal Medicine store. This hotel nearby is quite close, just a few minutes' walk away. The price is also relatively low compared to similar rooms in the area, and the rooms are a bit larger than other hotels nearby!
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您對酒店的高度認可與強烈推薦。很高興瞭解到您對環境的優美與整體體驗感到滿意,我們也將繼續秉持服務與品質標準,為每一位賓客營造舒適宜人的入住氛圍。期待您再次光臨,歡迎隨時選擇我們入住。
XYEN XYEN
Elegant Double Room
Stayed in Jun 2026
Business traveller
10 reviews
10/10
Outstanding
Posted on Jul 25, 2026
The hotel’s location is excellent, right in the city center, making it very convenient to get around. All of the staff were friendly, helpful, and provided clear information throughout my stay.
The room itself was fairly average and a bit smaller than I expected. I had to change rooms twice, but unfortunately both rooms had the same issue. There was an unpleasant smell coming from either the water or the sink drain, which affected the overall experience.
The bathroom does not have a bidet.
I visited during a typhoon, so I didn’t have the chance to take many photos. Overall, the location is definitely the hotel’s biggest advantage. If the odor issue can be resolved, the stay would be even more enjoyable.👍🏻👍🏻
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for sharing your detailed feedback. We are pleased to learn that the hotel's excellent city center location and the friendly, welcoming, and helpful service of our staff left a good impression on you. However, we sincerely apologize for the fact that the room size did not meet your expectations, and for the persistent odor from the drain after changing rooms twice, which affected your overall stay. We have also taken your concerns about the bathroom facilities very seriously. Your feedback is very important to us, and we will continue to pay attention and improve the accommodation experience. We look forward to welcoming you back to a more comfortable environment in the future.
Guest User
Elegant Double Room
Stayed in Jun 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jul 5, 2026
The room was great, and there are many attractions nearby, making it convenient for sightseeing. The environment was clean and tidy, and the staff were friendly. I highly recommend it. I'm very satisfied.
Original textTranslated by Google
Response from Property: Thank you so much for your recognition of Xiao Huai. It's truly fate that we met in this vast world. Xiao Huai's growth is inseparable from your support and encouragement. We look forward to your next visit!
Guest User
Elegant Cozy Room (No Window)
Stayed in May 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jul 5, 2026
It was good hotel at the price, the cleaning lady was very nice and kindly, the room was clean and it was near to metro station 👍🏻
Response from Property: 尊敬的賓客:您好!感謝您的入住和點評。您的滿意是我們永遠不懈的追求,我們會一直以客為先,為賓客營造温馨的旅途中的家,我們將以更熱情的服務和更舒適的環境來迎接每一位賓客。我們期待您的再次光臨!
Guest User
Jingxin Double Room
Stayed in May 2026
Couple
12 reviews
9.0/10
Great
Posted on Jun 26, 2026
Location is great and our room was really spacious, but you can notice that it’s not the newest place. However it’s worth the price :)
Response from Property: 親愛的小主,感謝您為我們點贊,愛像水墨青花,何懼剎那芳華,執手凝望前世,揮手且踏天涯,感謝您的一路相伴,不斷鼓勵我們,我和夥伴們真的很感動,期待我們的下次相見,期待您的~小淮
Anonymous User
Elegant Cozy Room (No Window)
Stayed in May 2026
Business traveller
43 reviews
6.0/10
Posted on Jul 26, 2026
Facilities: A bit dated, but the room size is good.
Cleanliness: Needs improvement, and ventilation could be better.
Environment: Convenient transportation, easy access to buses and subways.
Service: Decent.
Surrounded by plenty of dining options.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay and sharing your detailed feedback. We sincerely apologize for the issues you mentioned, such as the facilities being slightly outdated and the need for improvement in cleanliness and ventilation. Because this room type is windowless, the ventilation is not as good as rooms with windows. We also appreciate your recognition of the room size, convenient transportation, and the abundance of restaurants nearby. Your feedback is very important to us, and we will continue to pay attention and improve our service quality and accommodation environment, hoping to provide you with a more satisfactory stay in the future.
4U_0
Elegant Queen Room
Stayed in May 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jun 29, 2026
The hotel was great. I stayed for two nights and it was clean with excellent service.
Original textTranslated by Google
Response from Property: Welcome to Huaihai Hotel! Thank you for your review. A true friend is a confidant on life's journey, a resonance of hearts. Every moment together becomes a shining memory. Whether you are far away or close at hand, may our blessings always be with you. Happiness is a state of mind, bliss is a feeling, and friends are a blessing earned in a lifetime. May you be happy every day.
Guest User
Elegant Queen Room
Stayed in Apr 2026
Business traveller
31 reviews
10/10
Outstanding
Posted on May 24, 2026
Clean and quiet, I had a very satisfying stay. There are several small parks nearby, lush and green, and taking a stroll around them felt very relaxing and pleasant. There are also plenty of places to eat and drink around the hotel, making life very convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and review. Your satisfaction is our constant pursuit. We will always put our guests first and create a warm and welcoming home away from home. We look forward to welcoming every guest with even more enthusiastic service and a more comfortable environment. We look forward to your next visit!
Yibuyihua
Jingxin Twin Room
Stayed in Apr 2026
Family
9 reviews
8.5/10
Very good
Posted on May 25, 2026
The facilities are a bit old and the hygiene is just average, nothing special. The air conditioning wasn't cooling well. They also require a 100 deposit upon check-in.
However, the location is very convenient for transportation. There's a bus stop right outside, making it easy to get to the train station and cross the river through the tunnel. The subway isn't too far either.
It's in a great spot, close to Baiyun Temple and Dajingge. You can easily walk to People's Square, Nanjing Road, Chenghuang Temple & Yu Garden, and the Bund.
Downstairs, there's a chain restaurant called "Laoxiangji" which is convenient for breakfast, and directly opposite the entrance, there's a "FamilyMart" convenience store.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at our hotel. We sincerely apologize for any issues that arose during your stay. Please feel free to contact the front desk if you encounter any problems during your next stay; we are at your service 24 hours a day. We look forward to your next visit!
Jhin1874
Family-Friendly Queen Room
Stayed in Apr 2026
Business traveller
7 reviews
10/10
Outstanding
Posted on May 28, 2026
Great service and clean rooms. I was very satisfied with my stay. Excellent, highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Huaihai Hotel (Bund Branch). It is our greatest honor to receive your positive feedback. We are committed to providing every guest with a clean and comfortable stay and attentive service. We are delighted that our efforts have been recognized by you; your satisfaction is the greatest reward for our hard work. We sincerely look forward to your next visit and wish you a pleasant stay!
Guest User
Elegant Twin Room
Stayed in Jun 2026
Business traveller
3 reviews
10/10
Outstanding
Posted on Jul 14, 2026
Very spacious and clean, excellent value for money.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住並分享寶貴的入住體驗。得知您對酒店的性價比、服務質量以及客房舒適度給予肯定,我們深感榮幸。您提到房間舒適涼爽,説明我們的住宿環境為您帶來了愜意感受;而您對服務的認可,也將激勵我們繼續以嚴謹細緻的標準做好每一項接待工作。非常感謝您的推薦,這是對我們莫大的鼓勵。誠摯期待您再次光臨,祝您一切順遂。
zyner
Elegant Twin Room
Stayed in Mar 2026
Family
3 reviews
6.5/10
Posted on May 4, 2026
The hotel's location is decent, but the cleanliness was lacking. The bathroom had a strong sewage smell, which I could even detect on the tenth floor. There were also many tiny flies, which would swarm around me when I showered. They seemed to come from the shower drain, flying up as soon as the water hit. I reported this to the hotel, and they only provided mosquito repellent tablets, which were completely useless. Additionally, there was no air conditioning. The unit was there, but it didn't provide cool air. Perhaps it's only activated after a certain date, but this should have been stated on the booking page. It was 30 degrees Celsius in late April, and with no AC, I had to request a fan from the front desk.
Original textTranslated by Google
Response from Property: Dear valued customer, thank you for choosing to stay at our hotel. We sincerely apologize for any dissatisfaction you may have experienced during your stay. If you have any concerns about your experience, please feel free to contact the hotel front desk at 8001. We will humbly accept your suggestions and strive to improve. Making every guest feel at home is our hotel's service principle and goal. We look forward to your next visit!
Anonymous User
Elegant Cozy Room (No Window)
Stayed in Mar 2026
Solo traveller
13 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The location is excellent, making it easy to walk to all the places I wanted to visit. It's also quite close to the subway station. The room was spacious enough and I was really happy to find a full-length mirror.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!