Guest Reviews of JI Hotel (Shanghai Songjiang University Town)
9.8/10
Perfect
1034 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1034)
Positive reviews(1018)
Reviews with photos/video(81)
Friendly front desk staff(63)
Classy environment(62)
Easy to get around(49)
Delicious breakfast(36)
Near shopping area(22)
Convenient for shopping(22)
Perfect for business trips(21)
Would stay again(17)
Negative reviews(16)
Guest User
2-bed Room
Stayed in Oct 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 30, 2025
Hotel staff were very nice and very accommodating. The room was clean and comfortable. The location was good.
Response from Property: 真高興看到您對這次入住體驗感到滿意!從您踏入酒店的那一刻起,我們每一位夥伴都在用心守護這份舒適與安心。整潔的客房是我們交付給每位旅人的基本誠意,而温暖的服務則是全季希望傳遞的‘家’的温度。聽到您認可我們的工作人員親切周到,小季心裏也暖洋洋的——因為每一聲問候、每一次協助,都是我們想讓您感受到‘被在乎’的小小心意。優越的地理位置能讓您的出行更輕鬆,而這份好心情,希望能延續到接下來的每一段旅程。未來無論您因何而來,出差、探親還是漫遊城市,全季都會在這裏,準備好燈光、熱茶和一張笑臉,迎接您再次歸來。
WONGSENGWAI
Queen Room
Stayed in Jul 2025
Business traveller
45 review
8.0/10
Very good
Posted on Aug 19, 2025
Location good
Response from Property: 一個人的記憶就是一座城市,小季的記憶裏衹有您~
Guest User
Superior Queen Room
Stayed in Oct 2025
Other
1 review
10/10
Outstanding
Posted on Nov 7, 2025
haoping
Response from Property: 您的鼓勵是我們前進的動力,期待持續為您提供優質體驗!
Guest User
Queen Room
Stayed in Oct 2025
Business traveller
8 review
10/10
Outstanding
Posted on Nov 4, 2025
The service was excellent. They even provided bedtime milk and snacks when we arrived late. The hotel is surrounded by commercial areas, which is very convenient.
Original textTranslated by Google
Response from Property: We were so pleasantly surprised to receive your positive review! Bedtime milk and snacks are meant to help you relax and unwind, and your satisfaction is the best affirmation of our efforts. Welcome to visit us again!
Guest User
Queen Room
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 19, 2025
Facilities: The facilities are complete and very convenient.
Cleanliness: The room is large, clean, and comfortable.
Environment: There's a small shopping mall across the street, making dining convenient.
Service: The staff are warm, friendly, and provide excellent service.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing to stay at our hotel and for taking the time to give us a perfect score! Your affirmation and support are our greatest motivation to keep improving. We look forward to your next visit and wish you a pleasant life!
Guest User
2-bed Room
Stayed in Jun 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jul 10, 2025
The room was quiet and I was satisfied. It's close to the hospital and there are shopping malls nearby. I'll come again next time.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay here and taking the time to give us a five-star review! We are delighted to know that you were satisfied with the quiet environment of our room and appreciated our convenient location near the hospital and shopping area! Providing a comfortable and convenient accommodation experience for every guest is our goal.
SoulMateWiZU
Superior Queen Room
Stayed in Jul 2025
Business traveller
23 review
9.7/10
Amazing
Posted on Aug 25, 2025
Hotel reviews typically cover the following aspects:
1. Location and Transportation: Evaluate the convenience of getting around, such as proximity to subway stations, bus stops, or airports, and the availability of shopping areas, attractions, hospitals, etc. A good example is, "The hotel is located in the city center, a 3-minute walk from the subway station, making shopping and sightseeing very convenient."
2. Room Conditions: Describe the cleanliness and size of the room, and whether facilities such as air conditioning, hot water, TV, and Wi-Fi are complete and in good working order, and whether the bedding is comfortable. For example, "The room is spacious and bright, very clean, the Wi-Fi is stable, and the bed is soft and comfortable, conducive to falling asleep."
3. Service Quality: Focus on the attitude of the front desk and housekeeping staff, the efficiency of check-in and check-out, and whether they proactively provide useful information or other thoughtful services. A good example is, "Housekeeping service is efficient; after requesting a change of towels, they were delivered within minutes."
4. Dining Experience: If the hotel includes breakfast or you have tried its restaurants, discuss the variety, taste, price, and dining environment of the food, and also mention the convenience of finding restaurants nearby. For example, "Breakfast is a buffet with a wide variety of options, including bread, porridge, and various local snacks; the taste is excellent."
5. Value for Money: Considering the price paid and the overall experience mentioned above, judge whether it's worth the money. For example, "The facilities and service are good; compared to other hotels in the same area, it offers excellent value for money."
6. Other Details: You can also mention soundproofing, parking availability, and hygiene and disease prevention measures based on your actual experience. For example, "The soundproofing is poor; I could hear traffic noise at night, which affected my rest."
Objectively mentioning the pros and cons in your review makes it more valuable.
Original textTranslated by Google
Response from Property: It is a great joy to have friends coming from afar. Xiao Ji will accompany you on your journey!
Guest User
2-bed Room
Stayed in Feb 2025
Business traveller
1 review
9.7/10
Amazing
Posted on Mar 25, 2025
Here is a sample hotel review for your reference:
Title: A Perfect Stay, Highly Recommended!
Review Content: I was extremely satisfied with my stay. The hotel exceeded my expectations in every aspect! First, the location is very convenient, with easy access to transportation and close proximity to major attractions and commercial areas, making travel very convenient.
The hotel environment is also fantastic. The lobby is spacious and bright, with a stylish and elegant decor that creates a warm and comfortable atmosphere. The rooms are clean and tidy, fully equipped, and the bedding is soft and comfortable, ensuring a good night's sleep. The view from the window is especially beautiful; opening the curtains in the morning instantly lifts my spirits.
The service is impeccable. The front desk staff are warm and attentive, and check-in and check-out are very quick. Room service is responsive, and any needs are quickly addressed. It's particularly worth mentioning that the hotel provides a complimentary breakfast, which is varied, delicious, and sets a great tone for the day.
Furthermore, the hotel's facilities are comprehensive, with a gym, swimming pool, and business center to meet various needs. Whether for business or leisure travel, this is an excellent choice.
Original textTranslated by Google
Response from Property: The canvas of life paints a path leading to the four seasons. The path has no end, we are always on the road, and love is always on the road. We sincerely look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jun 2024
Business traveller
1 review
2.0/10
Posted on Jul 25, 2024
Hygiene: The hygiene of the restaurant is very poor. The tables are old and have detailed cracks and stains. The oil stains on the tabletop have not been cleaned. The chopsticks are obviously greasy and the cleaning is not thorough, which seriously affects the appetite.
Environment: The window switch in the first room failed to close properly. After changing the room, the sound insulation of the window was still not good. The window glass was very thin, and there was a gap between the window and the wall. The sound of cars singing downstairs was very obvious.
Service: Check-in did not proactively remind guests if they need toiletries. I found out that it was not provided before going to bed at night and washing up.
Facilities: No dedicated elevator and many shops share the same elevator. Poor experience
The second time I entered the whole season, I will not stay at the whole season again.
Original textTranslated by Google
Response from Property: Hello dear customer! We are very sorry that Xiao Ji did not give you a perfect check-in experience this time. We have received the issues you reported and made improvements. We also hope that you will continue to support Xiao Ji's work and look forward to your visit again~
Anonymous User
Business Queen Room
Stayed in Sep 2023
Other
8 review
5.5/10
Posted on Oct 6, 2023
At noon, the housekeeper kept knocking on the door. It was very loud. It woke me up from my sleep and said that I didn't want to clean, so I didn't keep knocking. In the afternoon, I reported this situation to the front desk and said that I shouldn't knock on the door again and don't clean the next day. The result was that the next day I still keep knocking on the door, it’s really annoying to be woken up, and I also put up a sign saying no cleaning, can’t you see it? There is no soundproofing. People chatting in the corridor are so loud that I can’t sleep well.
Original textTranslated by Google
Response from Property: If not all days are sunny, I would like to be with you all the time. I regret that I did not bring you a quality stay experience. Your opinions have been fed back to the relevant departments and we look forward to your visit again!
Cxiaochengzi
Superior Queen Room
Stayed in Jul 2023
Other
2 review
2.0/10
Posted on Aug 24, 2023
I don’t even have a parking ticket, so I have to pay for it myself. I have never seen a hotel like this. The environment is not that good, and the room fee is ridiculous. . . . . . . . ,. . .
Original textTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your careful review! You must be a very classy person! The gradual improvement of services is precisely because guests like you are always paying attention to us and putting forward reasonable opinions. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay and your suggestions. We have received your feedback on the parking ticket issue. Your opinions and suggestions will help us continuously improve and maintain a high level of service. Facilities make our services increasingly perfect, and we look forward to experiencing it again next time. We hope that we will be your most beautiful and warmest home in Shanghai. I hope you will remember to come back often when you have time!
Guest User
Superior Queen Room
Stayed in Jul 2023
Other
1 review
2.0/10
Posted on Aug 20, 2023
This stay experience was so bad! ! !
1. The longer the room air conditioner is turned on, the heavier the musty smell will be. The wind will blow all the way to the bed, which is very unpleasant!
2. The quilt was too stuffy, not breathable, and very damp. I sweated a lot and became sticky after sleeping all night! Didn't sleep well all night! The exposed parts were blown extremely cold by the wind, and the inside of the quilt was extremely hot!
3. The dehumidification function of the air conditioner is very poor. The humidity in the room is completely different from that in the corridor. The room is very damp. We asked the front desk downstairs, but they were not familiar with the dehumidification function of the air conditioner, so we were asked to try it ourselves.
4. I came here to take the exam. It is a chain hotel that costs close to 600 a night. It does not require that the room be big or full-featured. It is okay to sleep comfortably for a night. Even this requirement is not met. It affects my mood and state too much. Didn't sleep well all night!
Original textTranslated by Google
Response from Property: Dear guest! We are very sorry for bringing you such an inconvenient check-in experience. If you encounter any relevant problems during your stay, you can report it to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We are committed to To provide you with a cordial and thoughtful stay experience, we sincerely look forward to your visit again!
Qiaoqiaoww
2-bed Room
Stayed in Apr 2023
Business traveller
3 review
5.0/10
Posted on May 26, 2023
1. The room is quite small. After putting two beds in the double room, there is not much space. The conditions are not as good as other all seasons, but the price is much more expensive than nearby hotels, and the price/performance ratio is very low.
2. There is always a strange damp smell in the room. It may be the odor of the sewer, which is very unpleasant.
3. The sound insulation effect of the room is very poor, especially since the hotel is right on the road, it is very noisy every morning
4. The person who applied for the room card at the front desk was very careless. I ordered breakfast every day, but the room card was not entered. When I went to have breakfast, the staff at the door asked me why I had not ordered breakfast.
5. The most outrageous thing is that this hotel cannot use electronic ID cards to check in, but it is possible in other hotels I have stayed at. On the first night I went there, because I didn’t bring my ID card, the front desk staff forced me to go to the police station to get one, otherwise I couldn’t go upstairs. It was already two o'clock in the morning and I said I didn't want to go. The front desk staff had a very bad attitude.
Original textTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review and affirmation of the hotel. The issues you raised have been fed back to the relevant departments and are being actively rectified. We are sorry that we did not meet your expectations. We look forward to your stay again and wish you a happy life.