New Knight Royal Hotel (Shanghai Pudong Airport Avenue) Reviews

Response from Property: Dear guest, hello! We have received your encouraging five-star praise and recognition of our service! We are very happy and will work harder to give back to our customers. Whether it is hardware quality or hotel service, we hope to take care of all the small services for you attentively and thoughtfully! We sincerely look forward to your visit again and hope to create more surprises and satisfactory stay experience for you! I wish you all the best and a happy life!

Response from Property: Dear distinguished guest, hello! Thank you very much for your affirmation and satisfaction with our hotel. The hotel is staffed 24 hours a day, and we will help you solve the problem as soon as possible. We have always paid attention to the feelings of guests during their stay, and strive to make every guest feel the warmth of home. It's a pity that it is not a five-point praise~ But thank you for your review. With your encouragement, we will do better. We will always wait for you~See you there~ Remember to give it five points next time~

Response from Property: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and always be ready for you to come back at any time

Response from Property: Hello! We are also very sorry to see your feedback. We have actively rectified it and have provided training and punishment to relevant departments. As your information is confidential, we are unable to contact you. We hope you can contact us and give us an opportunity to explain and apologize. We will continue to work hard and make progress with your support and help! I'm very sorry for not providing you with a wonderful accommodation experience. Sincerely welcome you to stay again. Sincerely looking forward to your next visit, thank you!

Response from Property: 親愛的客人，您好！您的鼓勵五星好評和對我們服務的認可我們已經接收到了！我們倍感開心，也會更加加倍努力工作，回饋客户的支持。無論是硬件品質還是酒店服務方面，都希望貼心周到為您打點到一切微小的服務！我們誠意期待您的再次光臨，希望能為您創造更多的驚喜+滿意的入住體驗！祝您一切順利，生活愉快！

Response from Property: Distinguished Guests: Hello! Thank you for your support and trust in US, we will continue to uphold the heart to do things, careful, service concept, so that you feel the home-like warmth in the residence. Look forward to your visit again to review our progress, I wish you happy every day!

Response from Property: Dear guest: Hello! Thank you very much for choosing the New Royal Hotel! A score of 3 is a negative review. Please leave your feedback and suggestions on the hotel. We will humbly accept and correct them,! I hope you can continue to follow us in the future and tell us more about your feelings and experiences during your stay. We look forward to your visit again!

Response from Property: Distinguished Guests: Hello! Thank you for your support and trust in US, we will continue to uphold the heart to do things, careful, service concept, so that you feel the home-like warmth in the residence. Look forward to your visit again to review our progress, I wish you happy every day!

Response from Property: Dear guests, hello, thank you for your recognition. Every need of our guests is the direction we sincerely strive for. We must work harder to build a five-star standard and look forward to the next trip. We can create more perfect services for you.

Response from Property: Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!

Response from Property: Distinguished Guests: Hello! Thank you for your support and trust in US, we will continue to uphold the heart to do things, careful, service concept, so that you feel the home-like warmth in the residence. Look forward to your visit again to review our progress, I wish you happy every day!

Response from Property: Hello! Thank you very much for choosing the new royal hotel! You are welcome to leave your feedback and suggestions on the hotel. We will accept and correct them with an open mind. 3.5 points is a bad comment on the hotel. Our aim is to provide every guest with consistent high-quality service to meet your expectations. I believe that with your support, we will continue to improve the quality of service. I hope you can continue to pay attention to the new royal hotel in the future and tell us more feelings and experiences when you stay in the future. We warmly look forward to your coming again!

Response from Property: Hello! Thank you very much for your affirmation and satisfaction with our hotel. The hotel is manned 24 hours a day, and we will help you solve the problem as soon as possible. We have been paying attention to the guests' feelings during their stay, and strive to make every guest feel the warmth of going home. Unfortunately, it is not well received. But I still appreciate your comments. With your encouragement, we will do better. We will always wait for you ~ Be there or be square ~ Remember five points next time.

Response from Property: Dear guests: Hello! Thank you for your 5-point comment! I am very happy to bring you a wonderful time for your trip. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We are eagerly looking forward to your visit again! Welcome to come back and experience again, and wish you a happy life!