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Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1117)
Positive reviews(1096)
Reviews with photos/video(70)
Friendly front desk staff(71)
Classy environment(61)
Delicious breakfast(57)
Quiet & comfortable(46)
Easy to get around(42)
Convenient parking(18)
Close to metro(10)
Stayed multiple times(8)
Negative reviews(21)
Guest User
Superior Double Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 16, 2025
I have been staying here for a couple of days. The free-laundry room is my favorite.
Response from Property: 每次的好評都讓酒店感動,我們會更加珍惜,更好的服務你們
Hekal
Double Room A
Stayed in Jul 2023
Business travellers
21 review
6.0/10
Posted on Aug 20, 2023
It’s okay and the stuff is so helpful, and they have a free car parking place, also restaurant and many options
Response from Property: 非常感謝您對小季的肯定與厚愛,給您安靜舒適的入住體驗一直是我們努力的方向,我們每一步的成長都離不開親們的支持,期待您的再次光臨
Guest User
Double Room
Stayed in Jul 2023
Couples
1 review
10.0/10
Outstanding
Posted on Aug 31, 2023
Very clean. Good location for what I needed. Friendly staff. Love the waimai robot.
Response from Property: 非常感謝您對小季的肯定與厚愛,給您安靜舒適的入住體驗一直是我們努力的方向,我們每一步的成長都離不開親們的支持,期待您的再次光臨
Guest User
Double Room A
Stayed in Jul 2023
Couples
3 review
10.0/10
Outstanding
Posted on Aug 8, 2023
Comfortable bedroom, good position with many shops around and nice staff.
Response from Property: 非常感謝您對小季的肯定與厚愛,給您安靜舒適的入住體驗一直是我們努力的方向,我們每一步的成長都離不開親們的支持,期待您的再次光臨
Guest User
Double Room A
Stayed in Apr 2023
Couples
8 review
8.0/10
Very Good
Posted on May 4, 2023
It was good enough. The bed and the water pressure were excellent. The breakfast was pretty good too.
Response from Property: 遇見您,邂逅美好,感恩遇見,感謝您的選擇,小季會常伴您的身邊~
Guest User
Guestroom (2 Beds)
Stayed in Mar 2024
Family
10 review
8.0/10
Very Good
Posted on May 3, 2024
Good!
Response from Property: 小季的每一份努力和進步衹為遇見你給您展現最好的一面帶給您最舒適的入住環境和最熱情的服務您的支持就是對小季的鼓勵!不忘初心全力向前
Guest User
Double Room A
Stayed in Nov 2024
Solo travellers
1 review
4.0/10
Posted on Dec 24, 2024
First of all, the decoration is very rough, the lighting is very dim, and there is no natural light window, so I can't read; secondly, the sound insulation is very poor. I can hear the sound of the air conditioner outside the small window of the light well, and what other people say outside the door clearly, it's very loud, and I can even hear the voices in other people's rooms... Only the voices on the left and right and upstairs are louder... I can hear what is going on in the room, speechless... Finally, the elevator is very slow! I waited for an elevator for eight hundred years. I am speechless. The light in the corridor is also very slow. The escape door is difficult to open and it has a lock. Can the escape door have an electronic lock? Does this really comply with fire regulations? Is this the whole season? ? ? Hello from the university!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the bad stay experience. We will definitely actively improve the shortcomings. Thank you for your feedback, we will continue to work hard to provide better service. I wish you a happy life
Guest User
Double Room A
Stayed in May 2024
Couples
4 review
2.7/10
Posted on Jun 11, 2024
I had just finished a party in Xuhui at 11pm, and wanted to find a quiet and comfortable hotel to check in as soon as possible. After booking this hotel, I was assigned a room facing the elevator. Not only was it close to the elevator, but the layout of the bed was also extremely unreasonable. It was not hidden inside the room, but right at the door. Both sides are surrounded by corridors, and the building materials are as thin as paper. It can be said that my wife and I can hear clearly every movement on the entire floor, footsteps, whispered voices, things falling... It's terrible! The overall environment is too bad.
In addition, I have stayed at Four Seasons Hotels several times in the past two years and found common problems:
1. There are no labels on the various buttons in the room. Pressing the lights at night depends entirely on luck. I pressed the one above my head and it blinded my glasses.
2. The wireless wifi connection will be disconnected after 5 minutes at most. I have to click the wifi button to reconnect every time. I don’t understand why
I hope this will be useful to friends staying in Xuhui~
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the bad stay experience. We will definitely actively improve the shortcomings. Thank you for your feedback, we will continue to work hard to provide better service. I wish you a happy life
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Business travellers
5 review
4.0/10
Posted on Nov 16, 2024
It was a really bad experience.
I saw someone in the comments section saying that the whole season is 3.0 4.0, but I didn't care.
The facilities are indeed poor.
Not only does it lack smart home, but it feels like it's not much different from a hotel of the same level as Home Inn.
There is only one broken elevator, and you have to wait for death on the sixth floor
There are only two washing machines, so you always have to wait, and the dryer never dries.
The soundproofing is also very poor. I came here to take an exam and had to get up at 7 o'clock the next day.
As a result, I could still clearly hear the conversation next door at around 1 a.m.
The air conditioner outside the window is also buzzing
I have stayed in many hotels recently because of exams. The Ji is really as bad as expected, that is, there are many branches.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the bad stay experience. We will definitely actively improve the shortcomings. Thank you for your feedback, we will continue to work hard to provide better service. I wish you a happy life
Anonymous User
Superior Double Room
Stayed in Sep 2024
Business travellers
23 review
1.0/10
Posted on Nov 22, 2024
This hotel is really rubbish. I arrived at 5pm and they told me I would have to wait half an hour for a room. I had booked it long ago but still had to wait that long. And there was only one waiter with very poor service attitude. When I got to the room, I couldn't connect to the wifi, so I called the front desk and they told me to take my computer to the front desk so they could help me check it out. This is the first time I have encountered such a service that requires guests to bring their computers downstairs to the front desk to find a waiter to connect to Wi-Fi. It is an incredible service.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the bad stay experience. We will definitely actively improve the shortcomings. Thank you for your feedback, we will continue to work hard to provide better service. I wish you a happy life
Guest User
Double Room A
Stayed in Feb 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on Mar 4, 2025
Yeah, it's worth recommending
Original TextTranslated by Google
Response from Property: Every good review touches the hotel, we will cherish it more and serve you better.
Guest User
Guestroom (2 Beds)
Stayed in Nov 2023
Business travellers
9 review
2.0/10
Posted on Dec 20, 2023
The air conditioner was so noisy that I couldn't sleep. I turned it off in my own room and in the room next door😳
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for this poor stay experience. We will definitely improve the areas that are insufficient. Thank you for your opinion, we will continue to work hard to provide better service. wish you a happy life
Guest User
Guestroom (2 Beds)
Stayed in Mar 2023
Family
2 review
10.0/10
Outstanding
Posted on Apr 29, 2023
Temporarily booked a hotel around the South Bus Station. In order not to make mistakes, I chose the whole season. It is very convenient, the hotel service environment is also very good, and the buffet breakfast is still very rich. I will come again next time~
Original TextTranslated by Google
Response from Property: Met you, beautiful encounter, thank you for meeting, thank you for your choice, Xiao Ji will always be by your side~
Lvxingyeyu
Superior Double Room
Stayed in Dec 2022
Solo travellers
19 review
2.0/10
Posted on Jan 25, 2023
Entered the hotel at 7 o'clock in the evening, until 22 o'clock, the air conditioner was not hot, and there was no apology at the front desk, saying that another room was changed, which was completely different. Find Ctrip to complain, there are many calls in front of the line, please wait patiently. Think about it, how can I rest if I have been waiting, the hotel front desk told me that the air conditioner cannot be guaranteed when changing rooms. Very unhappy^_^^_^^_^
Original TextTranslated by Google
Response from Property: Thank you for your pertinent comments on us. We sincerely apologize and regret for the unpleasant experience you had during your stay. The hotel management attaches great importance to the opinions of every guest, and we will further improve and improve our facilities and services. We sincerely look forward to your coming again.
CangqiongLove
Double Room A
Stayed in Sep 2022
Business travellers
14 review
3.5/10
Posted on Nov 2, 2022
There is a staircase outside the window, and the safety is questionable. I forgot that all-season breakfast must be purchased separately, what kind of membership, if you don't stay for too long, it will be gone. The experience is very poor. Block all the hotels under Jiji and China Lodging Club!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Ji Hotel~~ I am very glad that this stay brought you a pleasant stay experience. All Seasons Hotel is a new hotel full of youth and vigor, showing the unique charm of humanistic boutique hotels to guests with simple style and warm and considerate service. Your recognition is the motivation for our partners to work hard. I hope to have the opportunity to meet again for the whole season and look forward to your next visit.