Crystal Orange Shanghai the Bund Yu Garden Hotel

Right close to Yu Garden, perfect location, very good breakfast, very nice personnel. The only thing I would improve is the third bed as I was traveling with my parents and got to sleep on a very hard sofa bed.

Very convenient hotel. Literally a stone throw away from Yu Garden. Nice 10min walk to the bund too. More importantly, they helped me received all my shopping parcels. Miss Ling Hui Hui our lovely receptionist was so friendly and cordial even though it’s a busy hotel

We are happy for our trip . Especially mi kids. First time here at shanghai. We are not expecting the weather is so cold.

Genuinely a good hotel to stay at in Shanghai. It's near Yu Yuan, relatively close to the Bund and the other key attractions. The staff were all very helpful (such as collecting our online purchases and providing extra amenities as required and helping us call for a driver). Even the housekeeping staff seem to enjoy talking and meeting guests. We got upgraded for free and had a very comfortable stay. Highly recommended!

5-star review: ⭐⭐⭐⭐⭐ A truly satisfying stay! Special thanks to *Ms. Long Huihui* at the front desk — she was extremely professional and thoughtful. After understanding our needs, she specially arranged a room with a window that can be opened, which was important to us as most hotels use centralized air-conditioning during winter. She even gave us a room tour to ensure we were happy before checking in, which made our 3D2N stay very comfortable and assured. Another great point — the hotel offers *free laundry and drying service*, which is super convenient for travelers like us! For sure, on my next trip to China, *Huazhu Hotels* will definitely be my top choice. Thanks again to the Orange Crystal Hotel Bund Yuyuan team for their wonderful service! 非常满意的一次入住体验！特别感谢前台的*龙慧慧小姐*，她非常专业又贴心，详细了解我们需求后，特地为我们安排了有窗且可以开启的房间——因为冬天大多数酒店是中央空调，房间通风对我们来说非常重要。她还特别带我们参观房间，确保我们满意后才安排入住，让我们3天2夜的行程非常安心。 另外一个加分点是酒店提供*免费洗衣和烘干服务*，对旅途中的我们非常方便！ 下次来中国旅游，我的首选一定是*华住会旗下的酒店*。再次感谢桔子水晶酒店团队的用心服务！