Vienna Hotel (Shanghai Jinshan Wanda Plaza)

Vienna Hotel (Shanghai Jinshan Wanda Plaza) Reviews

Vienna Hotel (Shanghai Jinshan Wanda Plaza)

No. 337 Haihui Street, Longxuan Road, Jinshan District, Shanghai, ChinaView Hotel Details
Vienna Hotel (Shanghai Jinshan Wanda Plaza)
Vienna Hotel (Shanghai Jinshan Wanda Plaza)Vienna Hotel (Shanghai Jinshan Wanda Plaza)Vienna Hotel (Shanghai Jinshan Wanda Plaza)
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Vienna Hotel (Shanghai Jinshan Wanda Plaza) Guest Reviews

4.6/5
Very Good
591 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(591)
Positive reviews(579)
Reviews with photos/video(37)
Delicious breakfast(54)
Near shopping area(39)
Convenient for shopping(35)
Classy environment(28)
Great value for money(28)
Convenient parking(19)
Easy to get around(18)
Large rooms(17)
Negative reviews(12)
Nicola
Superior Double Room
Stayed in Aug 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good location and clean. So good option
Response from Property: 旅途路上，總有不期而遇的温暖，在這裏，滿意衹是期待，感動與驚喜才是一直追求的方向。感謝親的點評，途窩路上，我們希望一直與您同行相伴！
Guest User
Superior Double Room
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
设施：1 卫生：1 服务：1 服务：1 服务：1 环境：1
Response from Property: 尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。期待您的再次光臨！
Guest User
Standard Queen Room (No Window)
Stayed in May 2024
Couples
5 review
3.5/5
Posted on Jun 24, 2024
The room smelled moldy
Response from Property: 尊敬的賓客：您好！ 感謝您在百忙之後抽空給小維點評，從客户的角度不斷地提升，完善是小維一直的目標。感謝您的點評以及反饋，給您帶來不好的入住體驗小維深感抱歉。對於你提出的問題小維也會向相關部門反映。感謝您的選擇，對於您的入住體驗小維深感抱歉，祝您生活愉快
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
OK。very good！
Response from Property: 親愛的家人您好，看到您的評論小維感覺動力滿滿的！我們會努力做得更好，希望下次的旅行，小維會成為您旅途的一部分！
Kry2000
Standard Queen Room (No Window)
Stayed in Feb 2024
Business travellers
3 review
4.0/5
Very Good
Posted on May 30, 2024
Good sevice
Response from Property: 看到客官的點評，沒有得到您滿分的肯定，小維在自我反思。小維會繼續努力，一直成長，也希望下次相遇，能夠得到您的肯定！
Guest User
Superior Double Room
Stayed in Jul 2023
Business travellers
6 review
3.2/5
Posted on Aug 29, 2023
it was ok
Response from Property: Hello dear guests! Among thousands of hotels, it is a special honor to be your choice. Thank you for reflecting on your stay. Not being able to get your full review, Xiaowei expressed his deep regret. It must be that something is not good enough to get your affirmation. You can rest assured that Xiaowei will continue to work hard and constantly improve himself. I hope that the next encounter will bring you surprises. Have a great life!
Guest User
Superior Double Room
Stayed in May 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Good!!
Response from Property: 尊貴的賓客，您好！非常感謝您入住我們維也納酒店以及您真誠的點評，我們一直用心設計酒店的每一個細節，營造舒適温馨的居住環境，希望讓每一位賓客感受舒適貼心，賓至如歸。維也納全體員工期待您再次光臨~
Guest User
Superior Double Room
Stayed in Apr 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on May 8, 2024
Basically everything is OK! It's just that the decorator was careless when doing the floor and wall tiles of the bathroom, and there was an extra piece. ! The door can't be closed. Hahaha
Original TextTranslated by Google
Response from Property: After reading your comments, I found that I did not receive your full recognition. I am reflecting on myself. I will continue to work hard and keep growing. I also hope that I can get your recognition when we meet next time!
Anonymous User
Standard Queen Room (No Window)
Stayed in Jan 2024
Business travellers
6 review
1.7/5
Posted on Feb 17, 2024
The breakfast was OK, but the room service was not very good. The hair dryer was broken. I called the front desk 3 times before it was delivered. My hair was waiting to dry. The table and bedside in the room were not clean. The sound insulation was a bit poor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time out of your busy schedule to give Xiaowei a review. From the perspective of customers, continuous improvement and perfection are Xiaowei's goals. Thank you for your review and feedback. Xiaowei is deeply sorry for giving you a bad stay experience. Xiaowei will also report the issues you raised to the relevant departments and strengthen department training. Thank you for your choice. Xiaowei is deeply sorry for your stay experience. I wish you a happy life
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travellers
2 review
4.5/5
Great
Posted on Apr 27, 2024
Facilities are clean and good
Original TextTranslated by Google
Response from Property: After reading your comments, I found that I did not receive your full recognition. I am reflecting on myself. I will continue to work hard and keep growing. I also hope that I can get your recognition when we meet next time!
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Business travellers
17 review
5.0/5
Outstanding
Posted on Dec 8, 2023
The front desk service is very good, the room is clean, very quiet, and the room is big enough
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are honored to have you as a guest and willing to take the time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more wonderful memories for you! Looking forward to your next stay
Amu
Deluxe Double Room
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on May 8, 2024
The room is decent, the hygiene is good, the breakfast has a lot of varieties, free mineral water is provided, and the price-performance ratio is very high. It can basically reach the experience of a solid four-star hotel. Stayed for four nights, and comment together
Original TextTranslated by Google
Response from Property: Thank you for your compliment. I am so shy! Xiaowei is looking forward to seeing you next time~~~
reol
Superior Double Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 5, 2024
My child's clothes were left at the hotel, and the front desk collected them and sent them home. Thank you very much. The hotel is in a good location, very close to Wanda, a few minutes walk. It takes only ten minutes to drive to the city beach. The breakfast is relatively simple, but the price is very favorable.
Original TextTranslated by Google
Response from Property: Dear family, I feel very motivated after reading your comments! We will try our best to do better and hope that we can be a part of your journey next time!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 21, 2024
The room is big and clean, but the TV is a bit small
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. We are honored to have you as a guest and willing to take the time to share your stay experience. Whether it is a business trip or a vacation, we can provide you with the most extraordinary experience! We sincerely look forward to your visit again. Please believe that we will create more wonderful memories for you! Looking forward to your next stay
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Hygiene: Very good, very clean, no odor Facilities: Very high-end, gives a very good feeling, no sense of oppression Service: Very good, very considerate, informed the restaurant to enter the warehouse Environment: Nice surroundings, very convenient for dining and entertainment
Original TextTranslated by Google
Response from Property: Love life, love you, Xiaowei cares very much about your accommodation experience, and thank you very much for your recognition. Your comments are the greatest support to Xiaowei, and we will work harder!