Hyakumangoku Onsen Hotel(Bicester Village Branch)

The service here exceeded my expectations! We spent our days at Disneyland and our evenings soaking in the hot springs. The shuttle to Disneyland was incredibly convenient, taking only 5 minutes. It's also super close to the outlets, just a 30-meter walk across the street, making dining and shopping a breeze. This hotel is truly a hidden gem!

The hotel's hot spring is located in a separate building and is only accessible from 2 PM to 11 PM, which is a very limited timeframe. Other similar hot spring hotels in Japan usually allow guests to use the facilities in the morning, but not here. Additionally, breakfast is served from 7 AM to 10 AM. On weekends, guests tend to wake up later, so by around 9 AM, the restaurant is usually full. The variety of food is scarce, and they often run out of items. It's definitely not worth paying an extra 100 RMB for breakfast.

This hotel is absolutely worth a stay for a relaxing getaway! It's a Japanese-style onsen hotel that embodies cleanliness, neatness, and meticulousness. We sent our Disney clothes to the hotel in advance, and after landing, we dropped off our luggage at the hotel and headed straight to Disney. The next day was pure relaxation, perfect for families with kids. There are Bandai gashapon machines and lots of large, wild cats downstairs. During Christmas, there were decorations and parent-child activities suitable for kids, making it very family-friendly. The underfloor heating was turned on in our room before we arrived, which was incredibly comfortable!!! The yukata with little goldfish patterns were also very pretty. The complimentary onsen was super relaxing; it's genuinely groundwater, and after soaking, my skin felt moisturized, not dry. I especially want to commend the older sister from Yangzhou who did the back scrubbing in the onsen – her technique was superb! And even though we arrived quite late that day, she didn't rush or cut corners just because she was about to finish her shift; she did a thorough and professional job. Truly, it was exceptionally good, beyond words.

The hotel's service, hygiene, and environment are all great, and the facilities are decent. However, the hot spring was a bit disappointing. We originally went there for the hot spring, thinking my parents could enjoy it if they didn't go to Disneyland. But it wasn't what we expected; we might as well have just used the bathtub in our room, it would have been the same.

Because I was going to Disneyland for two days over the New Year, after considering various factors, I chose this hot spring hotel that I had been eyeing for a while. Let me start by mentioning the regrettable aspects for us: 1. Since we left early for Disneyland and didn't get back from extreme interactions until after 10 PM, breakfast was already over, so we didn't get to experience it. It would be great if they could extend the service hours or offer light meals. 2. The hot spring can only be experienced once during the stay. Although most people probably wouldn't use it multiple times, deciding how to best utilize that single session can be a bit perplexing. 3. The shuttle bus schedule is very clear, but I ultimately decided not to use it. Mainly because there's only one bus per hour in the afternoon, and during peak evening hours, reservations are required for the limited six seats. It's actually better to take International Resort Line 1, which costs 1 yuan, is only two stops, and has buses every 10 minutes or so. Of course, the good outweighs the bad. Having mentioned the downsides, there were also many things I was satisfied with: 1. Bicester Village is right across the street, offering plenty of shopping and dining options with numerous brands. 2. Each room is a standalone unit with its own access control, ensuring safety and privacy. 3. The rooms have air conditioning and underfloor heating, as well as complimentary beverages and a capsule coffee machine. 4. After adding the butler, any issues were promptly addressed and resolved efficiently. 5. The lobby offers a wide selection of self-service teas, and there's a farewell gift when checking out. 6. Although there are two indoor hot spring pools with original Taicang water and two outdoor pools with specially filtered soft water (with some occasional sales pitches), overall it's comfortable and not crowded. You can also enjoy a complimentary first milk or beverage with your wristband. The bath and skincare products are Moroccanoil, Half Acre Field, Gatsby, and Dyson hairdryers. Overall, the value for money is quite good. I would definitely consider coming back here next time to make up for the services I missed out on.

Excellent service, truly outstanding. The kids' breakfast buffet was fantastic! We'll definitely be staying here again. The complimentary first round from the mini-bar in the room, plus the self-service tea and coffee in the lobby, were wonderful perks. Really great!