Shanghai Atour Hotel, Deping Road metro station, Lujiazui Reviews

We arrived late and was upgraded to a spacious deluxe room with a king-size bed. The room was quiet and well-soundproofed, and I liked the toilet design that separates the dry and wet areas. It's also just a five-minute walk from the metro station. I highly recommend this hotel!

They upgraded our room for a low cost and provided great service throughout our trip! Very pleasant!

It small hotel but just renovated. Love the room assigned to us although it at ground floor, carpark view. Very near to Metro station.

Nice hotel. Nice services

The wooden double room I stayed in was clean and small, with a rich breakfast. It was close to the subway station. Due to the itinerary, I checked in first and the front desk took the initiative to help send the luggage back to the room.

The overall stay in this hotel is very good. The front desk and room service are very good. The room is clean and tidy, and the facilities are quite new. I am particularly satisfied with this. There is also a 24-hour self-service laundry room. Because I went out for dinner temporarily, I came back to see that the clothes had been washed and packed very neatly. I was happy. In the morning, there were freshly cooked noodles and wontons. In the afternoon, I planned to visit scenic spots. My phone was stuck and could not be refreshed, which made me very anxious. Just when I was at a loss, the girl at the front desk saw it. She smiled, patiently asked about the situation, and quickly helped me book tickets with her mobile phone to solve my troubles. At that moment, her professionalism and attentiveness made my irritability disappear instantly. Thanks to the enthusiastic help of the front desk, my trip was full of laughter again. And their pillows are also very good,

Compared with other hotels, this Atour is a bit worse. 1. The facilities are not very good, and there is no small refrigerator. 2. The biggest complaint is that the front desk said when I checked in that there would be noise from renovations after 8:30, which I barely accepted. As a result, I found that it started to make noises at 6 o'clock the next day. I was really speechless. The front desk said that there was no other way for other construction sites. So overall I am not very satisfied.

The room is not big, the bed is comfortable, the service is friendly, the hygiene is good, the breakfast tastes good, and it is very close to the subway station, which is very convenient for a 1-2 minute walk. There are many restaurants and convenience stores around.

The accommodation is quite good and comfortable. I come here every time I come here and will continue to come. The facilities are clean and good. It is next to Shanghai Film City. I took an online taxi and there was a concierge at the door. 💁, hahaha, keep up the good work

The service is okay, but the parking lot is being renovated. The street facing it is noisy at night, and I was woken up by the sound of renovations in the morning. The cleanliness is also average. When I came, there was residue left by the previous customer on the floor. I will definitely not stay here again. , the only advantage is that it is close to the subway

The hotel service is very good. When we checked in, they saw that we were minors and contacted my mother to report it. They also upgraded our room. When I was playing in the room, I saw a one-click complaint. I remembered to complain with my friends because it was novel, so I secretly made a one-click complaint with cigarette ash to try it out. The front desk staff contacted us immediately. The sheets were replaced at home. It was not until the next day that I learned from the aunt that points would be deducted for clicking this complaint. I would like to apologize to Aunt Jiafang and the front desk here. Because we are minors, the housekeeping sisters also took special care of us. If we accidentally spilled water, they immediately changed our sheets and quilt covers. The service is really amazing. There is also ice cream and popcorn in the hotel lobby. It’s really amazing. Atour’s service is really amazing. I will always stay in Atour when I stay in hotels in the future. Nice [strong]

A very, very satisfying accommodation experience. The hotel is very good, the front desk is very responsible, and the takeaways are delivered quickly by robots. The hotel is very clean and the facilities are very smart. Overall, it is highly recommended and satisfactory.

The service is good and the location is very convenient. Recommended choice

I came here on a business trip and had a great experience. The mattress was very comfortable, worthy of being a Jimu room. The laundry service of Atour was as considerate as always. I will choose this brand again in the future~