Orange Hotel Shanghai Expo Center

Orange Hotel Shanghai Expo Center Reviews

Orange Hotel Shanghai Expo Center

Building 1, No. 3470 Pudong South Road, Pudong New Area, Shanghai, ChinaView hotel details
Orange Hotel Shanghai Expo Center
Orange Hotel Shanghai Expo CenterOrange Hotel Shanghai Expo CenterOrange Hotel Shanghai Expo Center
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Guest Reviews of Orange Hotel Shanghai Expo Center

9.7/10
Excellent
1520 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1520)
Positive reviews(1495)
Reviews with photos/video(173)
Friendly front desk staff(130)
Delicious breakfast(125)
Classy environment(117)
Quiet & comfortable(86)
Perfect for business trips(46)
Would stay again(26)
Easy to call taxis(6)
Excellent TV(4)
Negative reviews(25)
M268716****
Selected Queen Room
Stayed in Nov 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Dec 23, 2025
The room was great and spacious, and it even had a smart assistant. I was there for a concert and it's only two kilometers from the Mercedes-Benz Arena, so it's super quick to get there. Definitely recommend it.
Original textTranslated by Google
Response from Property: 尊敬的桔友，非常感謝您對門店服務的認可。美味的早餐也是我們的一大特色，現煮的餛飩麪條，美味的橙皮牛肉麪，中西結合的自助早餐在早餐等待您的品嚐，給住客創造乾淨安全的住宿環境是我們一直所保持的，我們一定繼續努力提高我們的服務質量，不辜負您的信任和期待。
M484022****
Deluxe Queen Room
Stayed in Nov 2025
Business traveller
1 review
10/10
Outstanding
Posted on Dec 8, 2025
The hotel boasts an excellent location, clean and tidy rooms, comfortable bedding, and friendly, enthusiastic staff, making for a fantastic stay. Our experience at this hotel was superb. The rooms were spotless, and the bedding was soft and comfortable. The staff were warm and attentive, handling both check-in and check-out efficiently. The convenient location offers great transportation links and a wide selection of dining options nearby. Overall, it's great value for money, and I would definitely choose to stay here again on my next trip.
Original textTranslated by Google
Response from Property: 您的肯定是對我們最大的鼓勵。我們一直致力於為每一位客人提供乾淨整潔的居住環境、舒適的床品以及熱情周到的服務，很高興這些努力得到了您的認可。優越的地理位置也是我們希望為您的出行帶來便利的用心所在。
M490349****
Selected Queen Room
Stayed in Oct 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Nov 10, 2025
A very good experience, quiet. The service was excellent and friendly. The environment was clean and tidy.
Original textTranslated by Google
Response from Property: 尊敬的桔友，非常感謝您對門店服務的認可。美味的早餐也是我們的一大特色，現煮的餛飩麪條，美味的橙皮牛肉麪，中西結合的自助早餐在早餐等待您的品嚐，給住客創造乾淨安全的住宿環境是我們一直所保持的，我們一定繼續努力提高我們的服務質量，不辜負您的信任和期待。
Baolujiang
Selected Queen Room
Stayed in Oct 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Nov 9, 2025
The environment is great, clean, and tidy. The TV allows screen mirroring, and breakfast is plentiful. Deliveries are brought to your room by a robot. The front desk is responsive to requests, and there's a coffee shop and an Aldi nearby. I would consider booking again.
Original textTranslated by Google
Response from Property: Dear valued guest, thank you for choosing our hotel. Every employee undergoes rigorous training before starting work, ensuring a safe and enjoyable trip. We strive to create a comfortable stay for every guest. A daily buffet breakfast combining Chinese and Western dishes is available, and providing a clean and safe environment is our constant commitment. We will continue to improve our service quality to live up to your trust and expectations.
Anonymous User
Selected Queen Room
Stayed in Sep 2025
Business traveller
4 review
10/10
Outstanding
Posted on Oct 30, 2025
The staff were all incredibly helpful and proactive in solving issues. When I first arrived, there were some problems with my room, and one of the staff members showed me several other rooms until I was completely satisfied. The rooms themselves are also nice, with very comfortable beds. The location is convenient.
Original textTranslated by Google
Response from Property: 親愛的客人，感謝您對我們服務的認可！您的滿意是“小桔”和夥伴們最大的動力，能為您的旅途添一份舒心，我們特別開心。期待您下次再來“回家”看看呀！
Anonymous User
Landscape Deluxe King Room
Stayed in Sep 2025
Couple
5 review
10/10
Outstanding
Posted on Oct 30, 2025
The room was very clean. The staff were all so nice and helpful. Someone even contacted me to mail back an item I left behind in the room.
Original textTranslated by Google
Response from Property: 親愛的客人，感謝您對我們服務的認可！您的滿意是“小桔”和夥伴們最大的動力，能為您的旅途添一份舒心，我們特別開心。期待您下次再來“回家”看看呀！
_WeChat293786****
Deluxe Twin Room
Stayed in Sep 2025
Business traveller
8 review
10/10
Outstanding
Posted on Oct 29, 2025
The room was nice and clean, and the breakfast was great. The smart assistant (Xiao Du) was also very intelligent. Overall, it's a great hotel. The staff were very kind; one even proactively offered me water while I was waiting for someone.
Original textTranslated by Google
Response from Property: 尊敬的友友，非常感謝您選擇本酒店，非常感謝您的入住與讚賞，很高興能為您的出行到來美好的時光。您的讚賞給與酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力於讓每一個住客享有賓至如歸的入住感受，熱切的期待您的再次光臨
Guest User
Selected Queen Room
Stayed in Sep 2025
Business traveller
9 review
9.5/10
Amazing
Posted on Oct 19, 2025
Bit far frofrom the train station 科技西站 but hopefully in the future line 19 is up will be much better. At the moment, rental bikes are within ease of reach of hotel but raining becomes an issue.
Response from Property: Hello, dear guests. Thank you very much for your willingness to spend your precious time to comment on Xiaoju Hotel. Your satisfaction is our pursuit. We will actively improve your suggestions. Xiaoju welcomes you again. I wish you a happy life.
M348998****
Selected Queen Room
Stayed in Oct 2025
Business traveller
2 review
10/10
Outstanding
Posted on Nov 19, 2025
Very clean and spacious room, and the front desk service was excellent!
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您的認可與推薦！很高興為您提供了乾淨整潔、靜謐舒適的入住環境，前台小夥伴也會因您的肯定更加用心服務。桔子酒店期待您的再次光臨，祝您旅途愉快！😊
M18616****
Selected Queen Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 25, 2025
The room was very clean, and the front desk staff were excellent. I always stay here when I come to the 9th Hospital for appointments. It's clean, convenient, and they offer free parking, which is fantastic! I'll definitely choose this place again for my follow-up visits!
Original textTranslated by Google
Response from Property: 與您的相遇，我祈求時光，請你走慢一點，再慢一點，，温馨為您，我們從始至終，點滴相隨。
Anonymous User
Deluxe Twin Room
Stayed in Jul 2025
Family
28 review
7.2/10
Posted on Aug 8, 2025
I chose this Orange Hotel because it was close to where I needed to be. The service was good overall, and breakfast was decent. However, the hygiene wasn't up to par. The bathroom had a strange smell, and there was hair all over the floor that hadn't been cleaned. The air conditioning was also problematic; it had a strange smell when blowing, probably because it hadn't been cleaned. Plus, you had to set the temperature to the lowest setting for it to even turn on – it wouldn't work at 24 degrees. And with it blowing directly at the bed, it gave me a headache.
Original textTranslated by Google
Response from Property: Dear Guest! Hello! Thank you so much for taking the time to leave us your review. While there were some shortcomings, we have high hopes for the future. We are very grateful for your trust in Xiaoju. We sincerely apologize for the unpleasant experience you had, which prevented you from enjoying our satisfactory service. This was Xiaoju's fault. Xiaoju will promptly strengthen our room hygiene training and make improvements to strive for better service. Once again, we sincerely apologize for any unpleasant experience you had during your stay. Xiaoju sincerely looks forward to your next visit! We hope you will see our progress.
M317092****
Selected Queen Room
Stayed in Jun 2025
Business traveller
17 review
10/10
Outstanding
Posted on Jul 31, 2025
A perfect stay! The voice control in the room was incredibly responsive; I could adjust the AC temperature and open/close the curtains just by saying "Xiao Du." Very high-tech! Parking was also a breeze; I just followed the directions to the Shanghai Bank (Expo Village Road Branch) and entered the parking lot smoothly. Great attention to detail!
Original textTranslated by Google
Response from Property: 喜歡小桔您就常來看看，因為愛，所以有了等待，我們會一直等着您的再次光臨！
M252903****
Selected Queen Room
Stayed in Jun 2025
Family
18 review
10/10
Outstanding
Posted on Jul 20, 2025
Cleanliness: Clean, hygienic, tidy, and odor-free. Environment: The environment is quiet and very comfortable. Service: Very good, the staff are all very friendly. The uncle responsible for the noodle area in the cafeteria was very enthusiastic! 🥳
Original textTranslated by Google
Response from Property: 多謝客官的好評喲~喜歡桔子就常回來看看我們哦，我們一直在等您回家。行遠心近！
Songjianmin
Deluxe Queen Room
Stayed in Nov 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Dec 23, 2025
🏨 My stay at Orange Hotel was decent, and the 12 PM check-out process was smooth. The room was clean, the bedding was soft and comfortable 😌, and the overall layout was well-thought-out, making good use of the space 👍. In terms of price, it offers good value for money, suitable for short trips 💼. While there's nothing particularly outstanding, it meets all basic needs 👌. I'd consider staying here again if I'm in the area 😉.
Original textTranslated by Google
Response from Property: 尊敬的桔友，非常感謝您選擇本酒店，門店每一位員工都經過正規培訓後上崗，為您的旅程保駕護航。我們努力為每一位顧客創造舒適的住宿環境，中西結合的自助早餐每日供應，給住客創造乾淨安全的住宿環境是我們一直所保持的，我們一定繼續努力提高我們的服務質量，不辜負您的信任和期待。
51kaixinmeiyitian
Landscape Deluxe King Room
Stayed in Nov 2025
Business traveller
13 review
9.2/10
Great
Posted on Dec 7, 2025
I've stayed here before. The facilities are comprehensive and sufficient, and the hygiene is good. The service is excellent. Breakfast is simple; besides mini sausages, stir-fried dishes, and minced meat for noodles, there aren't any other meat options.
Original textTranslated by Google
Response from Property: 非常抱歉讓您的早餐體驗不夠滿意！您反饋的肉類分量和品類問題我已立刻記錄，馬上同步給後廚優化，後續會增加肉類補給頻次和品類選擇，感謝您的寶貴建議，服務好是我們的特色我們待客如親友，去世博展覽中心也是十分便捷的，酒店配備的洗衣機烘乾機和掛燙機也是十分便捷的，歡迎您下次光臨祝您用餐愉快～