No. 12 Zhoupu Jianshe Road, Zhoupu Town, Pudong New Area, Shanghai, 201321, ChinaView hotel details
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Guest Reviews of Holiday Inn Shanghai Viberly
8.8/10
133 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(133)
Positive reviews(105)
Reviews with photos/video(33)
Great value for money(18)
Classy environment(17)
Great location(16)
Many amenities(11)
Convenient parking(11)
Many dining options(8)
Easy to get around(8)
Friendly front desk staff(5)
Negative reviews(28)
Guest User
Cozy Queen Room
Stayed in Dec 2025
Booked for others
5 review
10/10
Outstanding
Posted on Jan 9, 2026
Satisfied with the room assignment.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and leaving such a wonderful review! Our hotel is conveniently located next to a subway station, easily within walking distance, and also offers easy access to Disneyland, whether by public transport or car. Furthermore, our hotel underwent a complete renovation last year, and we hope our new facilities and clean, comfortable environment will enhance your travel experience. We look forward to welcoming you back and wish you a pleasant journey and all the best!
Louise Yi
Superior Room (2 Beds)
Stayed in Sep 2025
Family
6 review
6.5/10
Posted on Oct 25, 2025
A hotel near to Disneyland and Airport
15 minutes to Disneyland
28 minutes to Pudong Airport
Best for the last two days of your Shanghai trip.
Can order delivery waimai to your door is quite convenient
Nice stay but a bit old and dirty
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
pppairin
Cozy 2-bed Room
Stayed in Dec 2022
Travelling with friends
3 review
2.0/10
Posted on Feb 22, 2023
not bad but not good
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Booked for others
1 review
10/10
Outstanding
Posted on Dec 20, 2025
The service was warm and friendly, the environment was great, parking was convenient, the facilities were complete, the place was clean, and the location was good—it's near Disneyland and has many restaurants nearby.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and leaving such a wonderful review! Our hotel is conveniently located next to a subway station, easily within walking distance, and also offers easy access to Disneyland, whether by public transport or car. Furthermore, our hotel underwent a complete renovation last year, and we hope our new facilities and clean, comfortable environment will enhance your travel experience. We look forward to welcoming you back and wish you a pleasant journey and all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Business traveller
1 review
10/10
Outstanding
Posted on Dec 19, 2025
The room was newly renovated, clean, and tidy with no unpleasant odors. The bedding was soft and comfortable, and the hot water supply for the shower was plentiful and at a stable temperature. The room was bright, spacious, and fully equipped. The staff were friendly and responsive, and the front desk proactively recommended nearby restaurants and assisted with transportation issues. Even if you had to change your itinerary, they could flexibly arrange check-in or check-out times.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and leaving such a wonderful review! Our hotel is conveniently located next to a subway station, easily within walking distance, and also offers easy access to Disneyland, whether by public transport or car. Furthermore, our hotel underwent a complete renovation last year, and we hope our new facilities and clean, comfortable environment will enhance your travel experience. We look forward to welcoming you back and wish you a pleasant journey and all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Dec 20, 2025
The room was clean and tidy, the environment was nice, the location was great, the price was reasonable, the service was good, parking was free, and it was very close to Fudan Cancer Hospital, about four kilometers away, with convenient dining options.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and leaving such a wonderful review! Our hotel is conveniently located next to a subway station, easily within walking distance, and also offers easy access to Disneyland, whether by public transport or car. Furthermore, our hotel underwent a complete renovation last year, and we hope our new facilities and clean, comfortable environment will enhance your travel experience. We look forward to welcoming you back and wish you a pleasant journey and all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Business traveller
2 review
10/10
Outstanding
Posted on Dec 20, 2025
The hotel is quite close to Fudan University Cancer Hospital, about three kilometers away. There's a bus stop next to the hotel that goes to the hospital, just a few minutes' walk away. The rooms were very clean, the environment was nice, the service was satisfactory, the facilities were complete, and the air conditioning was powerful. Items like disposable toilet seat covers and razors were readily available at the front desk when requested.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing our hotel and leaving such a wonderful review! Our hotel is conveniently located next to a subway station, easily within walking distance, and also offers easy access to Disneyland, whether by public transport or car. Furthermore, our hotel underwent a complete renovation last year, and we hope our new facilities and clean, comfortable environment will enhance your travel experience. We look forward to welcoming you back and wish you a pleasant journey and all the best!
Huisir….
Cozy Queen Room
Stayed in Aug 2024
Solo traveller
24 review
10/10
Outstanding
Posted on Oct 14, 2024
Facilities: good
Service: good
Environment: pretty good
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Solo traveller
23 review
5.5/10
Posted on Feb 27, 2024
The setting is interesting, the metro is far away and the service leaves a little to be desired
Original textTranslated by Google
Anonymous User
Family-friendly Family Room
Stayed in Dec 2023
Other
51 review
7.0/10
Posted on Jan 17, 2024
The room is a bit dirty. It has been unoccupied for a long time and is all dusty. The attitude of the front desk is average.
Original textTranslated by Google
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business traveller
21 review
2.0/10
Posted on Apr 3, 2024
Anyway, if you stay there and don't say a word, it's okay if you don't come.
Original textTranslated by Google
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Solo traveller
23 review
10/10
Outstanding
Posted on Feb 27, 2024
A little humid but the setting is really simple and practical for a solo trip
Original textTranslated by Google
GUN_Kritsanat
Deluxe Queen Room
Stayed in Feb 2024
Solo traveller
84 review
7.0/10
Posted on Mar 31, 2024
Sleep comfortably but very far from the train, about 6 kilometers.
Original textTranslated by Google
Guest User
Cozy 2-bed Room
Stayed in Apr 2023
Other
2 review
2.0/10
Posted on Jun 4, 2023
Girls, don’t come here!!! Boys, I don’t know, anyway, girls, don’t come here. I originally booked for two nights because I was alone. I thought the price was good and the pictures were good, so I clicked on the comments After a while, I quit when I saw the good reviews. The good reviews are definitely worth it. I went to Disney the next day. As soon as I entered the room, I quickly changed it to one night 😭 It was the worst hotel I have encountered in my life. It was so bad that I felt wronged and wanted to cry. The sheets and comforters were torn. My whole body was itchy when I was sleeping. The couple next door chatted until after 6 o’clock in the morning and I left. They were still laughing there in the early morning. How can I laugh. Slippers are smelly, I can smell the smell even one meter away from the slippers, sisters, don’t come here, really. The lobby is full of stench.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Cozy 2-bed Room
Stayed in Apr 2023
Other
14 review
2.0/10
Posted on Jun 5, 2023
Although the price is favorable, should this kettle be replaced? I have been sick for a week after drinking this water.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!