Hanting Hotel (Shanghai South Shanxi Road Metro Station) Guest Reviews
4.6/5
Very Good
1047 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1047)
Positive reviews(986)
Reviews with photos/video(166)
Easy to get around(130)
Classy environment(64)
Friendly front desk staff(55)
Close to metro(51)
Average sound insulation(24)
Would stay again(22)
Convenient for shopping(22)
Many dining options(20)
Negative reviews(61)
Daniel Lee JH
Double Room A
Stayed in Jun 2024
Business travellers
49 review
2.5/5
Posted on Jun 22, 2024
Cockroach x3 in the room and toilet and 2/3 stayed in toilet for 2 nights until I asked cleaner to clean it. How come cleaner came in without seeing it?
Air conditioner not cold at all for all 3 nights.
2 lights not functional.
Quite disappointed.
Response from Property: We sincerely apologize to you and will pay more attention in our future service. Thank you for informing Xiaohan of the problem. We will arrange staff to check the room. We also hope that you can give more opinions and suggestions. We will certainly make improvements with an open mind. You are also welcome to come to our Shaanxi South Road store again. If you have any questions during your next stay, you can directly dial "0" to the front desk!
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Got in at 3am and the front desk was super nice and let me push check out to 2pm! Didn’t stay long but clean and quiet :)
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Ali KC
Superior Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 30, 2024
Great location. Basic room but comfortable. Staff very helpful and even gave us KFC food vouchers.
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.
RimmaCher
Double Room
Stayed in Jun 2024
Solo travellers
37 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Great location, right smack in the city center, clean and perfect for a few days stay
悦悦亮
Double Room
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Good service by staff!
Guest User
Double Room
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jul 21, 2024
very good hotel
Guest User
Guestroom (2 Beds)
Stayed in Sep 2024
Other
3 review
3.0/5
Posted on Sep 12, 2024
Sanitary dust and flying insects can be seen everywhere. The beds are sagging on the edge. The location is not bad. The air conditioner is set to 23°C before going to bed. At around 2 o'clock in the morning, the whole family was woken up by the heat. This repeatedly affected the quality of sleep many times. The only advantage is that it is quite convenient to your destination and the subway.
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Response from Property: We deeply apologize to you and will pay more attention to our future services. Thank you for letting us know about Xiaohan's problem. We will arrange staff to go to the ward for inspections. We also hope you can put forward more comments and suggestions. , we will humbly improve, and welcome you to come to the South Shaanxi Road store again. If you have any questions about your next stay, you can directly dial "0" to the front desk.
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Jul 22, 2024
Convenient transportation, clean and tidy, no insect problems as others mentioned.
The air conditioning is also very sufficient, very comfortable on this hot day! Worth recommending, will stay again next time I visit
Original TextTranslated by Google
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Double Room A
Stayed in Jul 2024
Business travellers
9 review
1.5/5
Posted on Jul 21, 2024
1. There was only one bed at the entrance, and the door could not be opened even if a suitcase was placed at the door.
2. The next morning, I went to look for the breakfast room, but couldn't find it after searching for a long time. I asked the front desk, and he took a plastic bag from the incubator and gave it to me. This was breakfast...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your choice and sharing your stay experience with us. We are very sorry for causing you a bad experience during your stay. The hotel will further rectify your feedback and will also feed it back to the relevant departments. Due to the location of the hotel, there is no restaurant, we are very sorry! When you check in next time, you can contact Xiaohan in advance to help you arrange a satisfactory room. Thank you again for your valuable comments despite your busy schedule, and we look forward to your visit again!
beef burger
Superior Double Room
Stayed in Jul 2024
Couples
1 review
2.2/5
Posted on Jul 21, 2024
The room facilities are old, the shower drain is clogged, the water is flooding the bedside,
I booked a superior king-size bed room, the room is very small, the balcony is the same as not having it, the window is also half-closed, the outside is a wall, the bed is also very small, the description says it is 1.8 meters, but it is actually only 1.5 meters, and there is only one bedside table
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing us and sharing your stay experience with us. We are very sorry for the bad experience during your stay. The hotel will make further rectifications on the issues you reported, increase the intensity of room inspections, and also feedback to the relevant departments. Thank you again for your valuable suggestions in your busy schedule, and look forward to your visit again!
Bruce li.
Double Room
Stayed in Jul 2024
Solo travellers
5 review
4.0/5
Very Good
Posted on Jul 19, 2024
Facilities: The hotel has air conditioning, dry and wet separation, and dehumidification function.
Hygiene: Clean and hygienic.
Environment: A little stuffy and humid.
Service: The hotel has comprehensive service and a good attitude.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your choice and sharing your stay experience with us. We are very sorry for causing you a bad experience during your stay. The hotel will further rectify the problems you have reported, increase the intensity of room inspections, and will also provide feedback to relevant departments. Thank you again for your valuable comments despite your busy schedule, and we look forward to your visit again!
Kanglasizhen
Family Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Ah, I've been here for six days and I'm leaving today. I'm a little reluctant~🏃🏃🏃
This Shanghai Hanting has a good location, close to the surrounding attractions! People's Square, Shanghai Museum, the First Congress Site, Planning Exhibition Hall, Jinxian Road, etc. are all within walking distance! It should be considered in the business district, there are many shopping malls and convenience stores around, which is very convenient for buying daily necessities and drinking water.
Cathay Cinema is more than 100 meters away, and Lyceum Theater is more than 200 meters away... It's very convenient to watch movies at the Shanghai Film Festival
100 meters away from Metro Line 1 is really convenient!!!
Hygiene: Very good hygiene, Hanting is trustworthy
Environment: You can take a walk downstairs and take a look. There are some old buildings, brand experience stores, etc.
Service: The service is super good, the cleaning staff and the front desk staff are quick to respond, and their attitudes are super good. Thumbs up
Facilities: The room facilities are complete, the smart system is very easy to use, and the robot delivery is also very convenient
Original TextTranslated by Google
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Double Room
Stayed in Jun 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Good location, clean and comfortable, professional and responsible staff, especially the handsome Xiaole, who is very helpful. I will come again!
Original TextTranslated by Google
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Clean and sanitary. Good service. The front desk is very polite. It is very close to the subway entrance and very convenient for travel
Original TextTranslated by Google
Response from Property: Wow, thank you for your satisfactory feedback. It is our greatest pleasure to see that you are staying comfortably and at ease. Receiving your happy encouragement, we will also be happy to work. Thank you very much for your stay and praise as well as your support for the hotel staff. We are very happy to bring you a good time during your trip. We will continue to work hard and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Double Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 24, 2024
The room was very clean and comfortable. The front desk service was also very good. It was a very good stay experience. I will come again next time. Hahaha
Original TextTranslated by Google
Response from Property: Thank you for your likes, we will help each other and keep working hard to provide you with better service!