The bad review is because of overcharge! I originally planned to bring my parents in, but after confirming that the room type can accommodate an extra bed, I booked it. And reconfirmed the extra bed problem before check-in, the front desk replied clearly: as long as the extra bed is proposed when checking in, the extra bed fee is 100 yuan. But on the day of the trip on May 1, my father suddenly became unwell and couldn't go out. My mother stayed at home with me, and I was the only one to stay in the end. Therefore I did not ask for an extra bed at the front desk! I entered the room and found that there was an extra bed. I thought that this room originally had an extra bed. It was prepared by the May 1st residents in advance, so I didn't raise any objections or moved the bed. It was not until May 13 that I checked the Alipay bill that I had been overcharged for the extra bed. I called Qingpu Hotel to communicate, and they replied that they refused to refund, on the grounds that I found an extra bed in the room and did not ask them. This bed did not cause me any inconvenience, why should I bring it up? The front desk of the hotel stated that the extra bed was only proposed when I checked in. I didn't propose it. They added it by themselves, and then I will calculate my bed fee. This is a mandatory consumption! I don't need to sleep in three beds alone! You can adjust the monitoring to see if I am alone that night. A complaint has been made on the 12301 travel platform, requesting a refund of the overcharged fee.
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