Homeinn Selected Hotel (Shanghai Train Station South Square) Reviews
Homeinn Selected Hotel (Shanghai Train Station South Square)
No.1109 Chang'an Road, Jing'an District, Shanghai, 200070, ChinaView Hotel Details
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Guest Reviews of Homeinn Selected Hotel (Shanghai Train Station South Square)
9.4/10
Outstanding
1937 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(1937)
Positive reviews(1902)
Reviews with photos/video(167)
Easy to get around(375)
Convenient location(317)
Close to train station(197)
Friendly front desk staff(115)
Many amenities(91)
Perfect for business trips(57)
Average sound insulation(57)
Luggage delivery service(7)
Negative reviews(35)
Guest User
Double Room
Stayed in Oct 2024
Solo travellers
1 review
10/10
Outstanding
Posted on Dec 3, 2024
This is a simple hotel that offers all the essential amenities for a short stay of a couple of nights. Its location is excellent - close to Shanghai Train Station and conveniently close to the city center via the subway. The area is lively, with plenty of restaurants and shops nearby. The room was spotless and cleaned daily, ensuring a comfortable stay. Breakfast is provided in the form of a 15 RMB voucher for the buffet restaurant right in front of the hotel. The receptionist was friendly and welcoming.
Response from Property: Dear family, thank you very much for your five-point review. Home Inn Shanghai Railway Station South Square is dedicated to hotels, but we started from hotels, but not only hotels. With attentive service, sweet smiles, and caring greetings, Home Inn Shanghai Railway Station South Square is your home away from home and on the road. Making you feel like home is our goal! Looking forward to your next visit! Hotel General Manager: FHJ
K.K.A
Double Room
Stayed in Oct 2024
Business travellers
33 review
8.5/10
Very Good
Posted on Dec 14, 2024
One of the best value for money options, close to Shanghai station but also in a relatively calm street, has few free parking places, provides 15 yuan coupon in a popular traditional breakfast restaurant opposite to the hotel, has free coffee machine in the lobby, the room is clean, and the staff are proactively helpful. The only challenge I had as a foreigner was to find the exact location since the main photo on the app was confusing to me. It’s better to replace it with the name sign outside the main door!
Response from Property: Dear family, thank you very much for staying with us. Life is not just about the present, but also about poetry and the distance. In this noisy city, I hope Home Inn can bring you a quiet home. Thank you for your recognition of our service. We are very happy. As long as you think it is good, all our efforts are worthwhile. We will listen to your suggestions carefully! We will make improvements later and welcome you to visit us next time. Hotel General Manager: FHJ
Guest User
Superior Double Room
Stayed in Mar 2025
Solo travellers
2 review
7.0/10
Posted on Apr 21, 2025
First - the info not on the Trip.com entry for this hotel - if you're coming by metro, you want Line 1, exit 3c - the other lines at Shanghai Station are a long walk away if you're coming with suitcases and from some exits, you'll be forced back down again at certain times of day because of barriers preventing people from crossing the road). Expect to lift suitcases up two long flights of stairs to reach ground level (a lift/elevator is marked on the station plan but if it exists, it's behind a locked metal door and thus requires assistance to use). Even in the hotel, the level I was on (level 2) had short flights of stairs after getting out of the lift.
Overall - didn't really reach the standard I've become used to in China at this price point in (I paid CNY370 per night on average across four nights, roughly what I've paid elsewhere in Shanghai and Guangzhou recently). Room clean but with minimal facilities - kettle, hangers, basic toiletries, but no fridge and quirks such as light switches on one side of the bed operating other lights but not the bedside light. No sound-proofing on windows - I was woken early several mornings by such things as garbage trucks - I've become used to Chinese hotel sound proofing being pretty good. Staff mostly helpful (one in particular very helpful when Wi-fi didn't work though couldn't solve the problem - I couldn't get it to work during my whole stay) though they were far slower to choose to use translation apps than most hotels, often preferring to enlist the help of other guests. Overall they seemed unused to working with non-Mandarin speakers. They also seemed to be frequently arguing with each other, e.g. pushing each other away as one tried to use the shared computer.
Response from Property: 尊敬的家人您好,非常感謝您的入住!沒能讓您有一個良好的入住體驗,真的是對不住您!我們每一個小夥伴心裏真的是很難受,我們是以服務為主的一家酒店,很抱歉讓您帶着遺憾離開,真對您反映的情況,我們會反饋相關部門,改善我們的不足之處,若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待您的監督!
Guest User
Superior Room (2 Beds)
Stayed in Mar 2025
Travel with friends
4 review
7.0/10
Posted on May 16, 2025
Rooms are small.
Ok for this price.
Someone from staff sitting at front entrance and looking at everyone entering was a bit annoying.
Response from Property: 尊敬的家人您好,非常感謝您的入住!很抱歉給您帶來不好的體驗。您的寶貴意見對我們非常重要,我們會加強客服服務意識,也感謝您隨時監督着我們,我們努力會做的更好。我們會再接再厲,期待您的下次光臨!酒店總經理:FHJ
laurita__
Double Room
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Mar 8, 2025
All good! Very friendly staff at the frontdesk, used translation app for english. Room was a bit narrow but it was no problem.
Response from Property: 尊敬的家人您好,感謝您的喜歡和支持,您的滿意是我們的心願和追求,給您提供温馨的服務,是我們一直以來的目標,我們會繼續努力,讓每一位賓客都能感受到有形和無形的價值存在,得到您的讚美和認可,是我們的榮幸,願與您分享每一個快樂時光!酒店總經理:FHJ
Imanyim
Superior Room (2 Beds)
Stayed in Dec 2024
Family
10 review
10/10
Outstanding
Posted on Jan 21, 2025
We had a 14days trip in China, started in Shanghai, we liked this hotel so much that we came back twice , all three times were just as nice. Highly recommended.
Response from Property: Dear family, thank you very much for staying with us and sharing your time. Life is not just about the present, but also about poetry and the distance. In this noisy city, I hope Home Inn can bring you a quiet home. Thank you for your recognition of us. We are very happy. As long as you feel good, all our efforts are worth it. We are waiting for you to come home! Hotel General Manager: FHJ
Vilasak
Superior Double Room
Stayed in Feb 2025
Solo travellers
10 review
10/10
Outstanding
Posted on Mar 19, 2025
Easy access to public transportation and restaurant nearby, the room is very clean
Response from Property: 尊敬的家人您好!非常感謝您的入住!很高興如家商旅酒店能為您的出行帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待您和家人的再次光臨體驗!祝您一切順利!總經理:FHJ
makia11
Superior Room (2 Beds)
Stayed in Dec 2024
Couples
15 review
9.5/10
Amazing
Posted on Feb 22, 2025
We stayed for four nights and would definitely recommend this hotel. It is clean, well-located, and has convenient amenities nearby—a Family Mart right in front, a Starbucks around the corner, and a noodle bar next to the hotel. It’s also just a few minutes from the metro and train station.
The staff was very friendly, especially the cleaning lady, who was incredibly kind and warmhearted. A great bonus is the free coffee machine downstairs, which adds a nice touch to the stay.
The only downside was that the room was smaller than it appeared in the pictures, but overall, we had a good experience and would recommend this hotel.
Response from Property: 尊敬的家人您好!非常感謝您的五分好評,生命本是一場漂泊的漫旅,遇見了誰都是一個美麗的意外,小如珍惜着每一個可以讓我們成為朋友的人,因為那是可以讓漂流的心駐足的地方, 您的滿意就是我們最大的收穫,很開心小如能給您的旅行增添一份歡樂,期待再次與您相遇,小如的懷抱會始終為您敞開, 再次感謝您的支持與信任!酒店總經理:
Idhe6666
Superior Double Room
Stayed in Nov 2024
Solo travellers
5 review
9.0/10
Great
Posted on Jan 25, 2025
The staff are fantastic, as is the location. It’s a short walk to subway lines 1, 3, 4 and a few minutes further to line 13, as well as Shanghai train station and bus station. There’s an Aldi and a shopping centre about a 15 minute walk away, along with a nice park. There’s lots of restaurants around and also McDonald’s, KFC and Starbucks. I was disappointed to see that I booked a premium room (the most expensive room), but I only had a frosted glass window facing a small ventilation shaft on the multiple occasions I stayed here. Some standard rooms have a street-facing window it seems. It can be a little noisy but is tolerable. I’d stay here again. Thanks to the staff for all being wonderful and making me feel at home.
Response from Property: 尊敬的家人您好,非常感謝您的入住和分享,如家商旅酒店做為如家的中高端品牌,受到眾多旅客和商業人士的青睞,感謝您的支持和鼓勵,我們才得以更好的發展,您的支持和鼓勵也使我們酒店員工更加積極團結向上,酒店全體員工期待您的再次光臨,祝您工作順利,生活愉快。酒店總經理:FHJ
Nicole and Lito
Double Room
Stayed in Nov 2024
Couples
6 review
8.0/10
Very Good
Posted on Feb 14, 2025
Nice stay although noone at the reception speaks english and the communication was a bit difficult. But overall all good.
Response from Property: 尊敬的家人您好!非常感謝您的入住!很高興如家商旅酒店能為您的出行帶來美好的時光。您的好評給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,努力學習英語知識,致力為每一位客人提供賓至如歸的入住感受。熱切期待您和家人的再次光臨體驗!祝您一切順利!總經理:FHJ
Anonymous User
Double Room A
Stayed in Feb 2025
Solo travellers
9 review
10/10
Outstanding
Posted on Mar 31, 2025
The room space is good enough for solo traveller. And have free laundry.
Response from Property: 尊敬的家人您好!非常感謝您的入住!很高興如家商旅酒店能為您的出行帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力為每一位客人提供賓至如歸的入住感受。熱切期待您和家人的再次光臨體驗!祝您一切順利!總經理:FHJ
astmd
Double Room A
Stayed in Oct 2024
Travel with friends
2 review
10/10
Outstanding
Posted on Dec 3, 2024
Very comfortable, great place to stay in shanghai.
The hotel surrounded by many restaurant, convenience store and coffee shop
Response from Property: Dear family, thank you very much for your stay and sharing. We are very happy to receive your recognition and support. We are very happy to see your warm comments. Your warmth and happiness will be transmitted to everyone through the small screen. , thank you for your thoughtful review, we would like to be your warm site and look forward to meeting you again. Hotel General Manager: FHJ
Anonymous User
Guestroom (2 Beds)
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Jan 16, 2025
Love the place, right next to the high speed rail station. Food and transportation not a problem.
Response from Property: 尊敬的家人您好!如家商旅的家人們向您問好!借時光之手,暖一束花開,贈人玫瑰,手有餘香。我們每天最開心的事情莫過於看到您的五分好評 ! 您的好評就像是山泉水一樣,滋潤我們的心田,感謝您的支持和厚愛!我們會砥礪前行 繼續努力加油的,邀請您常回家看看!祝旅途愉快! 酒店總經理:FHJ
PAU CHZE
Double Room A
Stayed in Oct 2024
Solo travellers
3 review
8.0/10
Very Good
Posted on Nov 21, 2024
Very small room. Breakfast is just 15yuen voucher to consume in an opposite restaurant. 8min walking distance from SH Railway station South Gate & metro exit 3.
Response from Property: Dear family, hello! We are very sorry that we did not bring you a perfect stay. The hotel is located in the South Square of Shanghai Railway Station, where every inch of land is valuable. It takes about a few minutes to walk here. The room is not big, but it is well-equipped and clean. We are a service-oriented hotel. If you have any questions during the check-in process, you can call the front desk lady at any time. They are happy to solve the problem for you! Looking forward to seeing you again! Hotel General Manager: FHJ
Guest User
Double Room A
Stayed in Oct 2024
Solo travellers
1 review
7.0/10
Posted on Nov 10, 2024
good: location - near Shanghai Railway Station, which has a few metro lines.
can be improved: the non-smoking thing isn't enforced, which means that the room will smell of cigarette smoke at times, because the smoke comes in through the vent. needs stronger ventilation
Response from Property: Dear family, hello, thank you for staying with us! If you have any questions during your stay, you can call our front desk lady at any time, dial 9 directly, 24-hour service, they are happy to solve your problems and will meet your needs as soon as possible. For example, we can change your room immediately. If we have enough rooms, we will let you choose a room that you are most satisfied with and change it to you. I am very sorry that you left with regret. In response to your feedback, we will also repair and maintain the exhaust of the guest room in the future to avoid such incidents from happening again. I wish you a happy life and smooth work! Hotel General Manager: FHJ