The Westin Bund Center Shanghai
Latest booking 10 hrs ago
Overall a disappointing experience for several reasons. I’m not one who usually writes negative reviews or makes lists of issues when I stay at hotels, but there were a few that were difficult to ignore: 1. I stayed on Christmas Eve because we were having the hotel’s brunch the next day. I thought I would have a nice, relaxing morning to wake up and get ready, but instead was awoken to construction work out in the hallway—drilling and hammering that were incredibly loud. Furthermore, the whole room was then filled with the STRONGEST, AWFUL smell of burning plastic that I had ever smelt. Because none of the windows in the room could open, I had to suffer through the smell and try to ready as quickly as possible…not a pleasant way to wake up! 2. The bathroom just wasn’t clean. There were urine and possible blood stains on the toilet seat and floor that I had to wipe away when I first arrived to the room. Cleaning services should do a better job to check the toilet surfaces when cleaning. 3. It’s December and the middle of a cold snap in Shanghai, but for some reason the room was unbearably hot and stuffy. I turned off the heating and even tried to turn on the cold AC but the temperature remained the same. It was difficult to sleep because of how hot and sweaty I was. The windows couldn’t be opened so I couldn’t even get a fresh breeze…
Excellent
2475 Reviews