Shangri-La Helv Helu Private Homestay

Shangri-La Helv Helu Private Homestay Reviews

Shangri-La Helv Helu Private Homestay

Gubolang 33, Dukezong Ancient City, Jiantang Town, Shangri-La, Yunnan, ChinaView Hotel Details
Shangri-La Helv Helu Private Homestay
Shangri-La Helv Helu Private HomestayShangri-La Helv Helu Private HomestayShangri-La Helv Helu Private Homestay
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1 night

Shangri-La Helv Helu Private Homestay Guest Reviews

4.7/5
Outstanding
326 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(326)
Positive reviews(320)
Reviews with photos/video(95)
Great location(69)
Awesome amenities(56)
Convenient location(48)
Great value for money(24)
Well decorated(7)
Highly recommended(6)
Well designed(5)
Average sound insulation(4)
Negative reviews(6)
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Shangri-la is the coldest city in Yunnan so hands up for the hotel for providing bed heater. The location is nice, the reception is helpful. Kindly contacted them beforehand so that they can guide you where Didi can drop you off and they will fetch you at the location. The room itself is clean, the amenities is complete. For muslim traveler, there is no bidet but you can use the shower pipe as the bidet. Still okay. The location is great. Walk only few metres and you are in the crowd of the ancient city already. Overall, im happy with my stay 😊
Response from Property: Thank you for your five-star rating! I hope you have a good trip! Looking forward to seeing you next time
Jasminiag
Sunshine Room (Double Bed)
Stayed in Dec 2024
Solo travellers
138 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Foriegners, you can use the phone number to add hotel contact in your wechat! Note: During winter, the hot water is only warm in the mornings. Shower at night when water is really hot. Great location. Friendly and helpful staff. The room is spacious, and the bed is comfortable. Aircon and wifi are both strong. The shower is great, and all amenities included. Extended my stay.
Response from Property: Thank you for your five-star review! Hope you have a great time in China! Looking forward to your next visit
Fiqa_Dilla
Sunshine Family Friendly Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Satisfied! Very satisfied. Even though we only stay for 1 night but it’s really a good night. The hotel and the room is top notch. If we come back we will stay the same hotel. Also thank you very much for the room upgrade, just found out from our private tour guide😊😊. Love it!
Response from Property: Thank you for your five-star review! I hope you have a great time in China! We look forward to seeing you next time
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Had a very pleasant stay, the check in process was smooth and the staff was very helpful. Informed us not to take a shower at night on our first stay to avoid mountain sickness. Did not take a picture of the room but it was exactly as advertised. The inn is the nearest to where Didi can stop, and it is in the Old Town so it was very convenient.
Response from Property: Thank you for your five-star review! I hope you have a great time in China! We look forward to seeing you next time
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Location wise good. Really at the center of dukezong. 1 min walk you can join night dance together with the local ☺️
Response from Property: Thank you for your five-star review! I hope you have a great time in China! We look forward to seeing you next time
Anonymous User
Sunshine Family Friendly Room
Stayed in Oct 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 2, 2024
The location is good, however it can be a bit noisy due to the opposite cafe shop. Overall it is clean. The plug position is just right situated on where we put our pillow to sleep. You will need to use this plug in order to enable the bed warmer. So the location is weird as your head tend to knock on the plug. And if you use it to charge your phone, it will be a bit not safe. Toilet floor can be very slippery so please be careful.
Response from Property: Thank you for your positive review! Hope you have a great time in China!
Durk Shine
Superior Room (2 Beds)
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 7, 2024
This hotel located at dukezong old town.. near with all shop.. Fully amenities and have a service washes machine also.. The host very nice. He gave us check in early, thank you !! Very recommended!!
Response from Property: Thank you for your five-star review! I hope you have a great time in China! We look forward to seeing you next time
七殺天凌
Guestroom (Double Bed)
Stayed in Sep 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Nice service and pleasant attitude. The host was highly responsive via WeChat. Make sure you use Baidu Maps for direction. It's a stone's throw from the North Gate.
Response from Property: Thank you for your five-star review! Hope you have a good time in China
Anonymous User
Guestroom (Double Bed)
Stayed in Sep 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Clean bedsheet , bed warmer and small heater are available. Basics need are available. Good location.
Response from Property: Thank you for your good review! ! Hope you have a great time in China!
ให้ลูกพาเที่ยว
Superior Room (2 Beds)
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Nice place, comfy and good service.
Response from Property: 感謝您的五星好評!希望您在中國玩得愉快!期待您下次光臨
Guest User
Guestroom (Double Bed)
Stayed in Dec 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The host help pick me up because i was lost trying to search for the place. Great stay and environment. Near dukezong ancient town.
Response from Property: Thank you for your five-star praise! Hope you have a great trip! Looking forward to welcoming you next time
Anonymous User
Sunshine Room (Double Bed)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
the room was so clean and warm, they even have a heating pad in the bed. the service was so good, they are very fast respond, whenever i need anything they are able to directly provide it. definitely will recommend this place!
Response from Property: Thank you for your five-star praise! Hope you have a great trip! Looking forward to welcoming you next time
Sun Ho
Sunshine Room (Double Bed)
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
located at very convenient place in the center of old town, kind staff service, very clean room
Response from Property: 感謝您的五星好評!希望您旅途玩得愉快!期待您下次光迎
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Solo travellers
2 review
2.7/5
Posted on Jan 21, 2025
its not convenient in winter months as bathroom is not heated. no fresh air. not much ammenities not even soap and towels.
Response from Property: We are sorry that you did not have a good stay experience. We provide heating in the bathroom, you may not turn it on, because the bath towel is cleaner and more hygienic
xlitey
Sunshine Room (Double Bed)
Stayed in Dec 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The place is clean, the location is walking distance from many local tourist attractions, the host showed off the room and how to use stuff in the room. Excellent place to stay.
Response from Property: 感謝您的五星好評!希望您在中國玩得愉快!期待您下次光臨