The hotel boasts charming, antique decor, and the rooms are fully equipped with an oxygen concentrator and humidifier. There are plenty of outlets by the bed, and the cleanliness is impeccable. The room was very quiet, located in the middle of the old town, about a ten-minute walk from the North Gate.
The landlady's breakfast rice noodles were delicious, and the airport pick-up driver was very friendly and even helped us book a Tusi banquet. He also assisted with our luggage. The only downside was the girl who answered the phone – likely the landlady's daughter. She always started with a sigh, her tone suggesting complete helplessness and impatience, whether it was when we called for airport pick-up after booking or for luggage assistance upon check-out. She consistently seemed annoyed, even in conversations with her mother, always sounding indifferent, slow, and irritated. Luckily, the landlady and the pick-up driver were very good-natured. As a family traveling, we were very careful and didn't have many demands; simply requesting airport pick-up and leaving our luggage at the North Gate upon check-out wasn't excessive.
I travel frequently for work and stay in hotels across the country, so I understand the challenges of running a guesthouse. If everyone in a family business is putting in effort but one person is uncooperative, it often negates everyone else's hard work. I apologize, but from the moment I called after booking, the person on the other end of the line made me feel uncomfortable. Perhaps she's tired of this hospitality life. However, the environment and the service from the landlady and the kind gentleman were truly exceptional, so I must commend them!
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