## Facilities:
We checked in at the end of November, and perhaps because it was the off-season, my mom and I were upgraded for free to a loft-style scenic family room. The bedding was super comfortable, and the huge floor-to-ceiling windows offered fantastic views. The pervasive underfloor heating was incredibly cozy, and they even had humidifiers. Most importantly, the hairdryer wasn't just a Dyson; it came with multiple attachments perfect for curling, straightening, and various hairstyles! Very thoughtful!
## Ambiance:
The entire hotel features a wabi-sabi style with natural wood, embracing the true essence of nature. For example, the wooden rocking chairs on the third-floor observation deck are made of solid wood, and the tables and chairs in the ground-floor restaurant also have a very refined texture.
## Service:
Transfers are provided by Mercedes-Benz luxury vans. Whether you're coming from the train station, airport, or a scenic spot in Shangri-La city, they offer doorstep pick-up and drop-off, always on time! Before check-in, guests are added to a dedicated group, and every day of your stay, you receive various tips and reminders, such as information about breakfast, lunch, dinner, craft workshops, and bonfire parties.
### Special Mentions:
It's worth noting that our high-speed train on the second day was at 3 PM, and they kindly extended our check-out until 2 PM. They also gave us highland barley twist bread and yak cheese as a farewell gift! Every single staff member at the hotel was incredibly, incredibly, incredibly wonderful. There was a very sweet young lady at the front desk who taught us about traditional ******* butter tea and how to make tsampa, explaining everything in great detail, from daily habits to the preparation process. Plus, she's an amazing photographer with an incredible eye for composition – 100% perfect shots!
From late November to February of the following year, you can enjoy the stunning 'Golden Mountain under the Sun' view from the hotel restaurant while having breakfast with deer and alpacas!
If we can meet again, I hope it's when spring is in full bloom!