Julaier Hotel (Shantou Mixc High-speed Railway Station) Reviews
Julaier Hotel (Shantou Mixc High-speed Railway Station)
No. 78 Huangshan Road, Longhu District, Shantou, Guangdong, ChinaView hotel details
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Guest Reviews of Julaier Hotel (Shantou Mixc High-speed Railway Station)
9.4/10
Outstanding
2018 review
Verified reviewsLocation9.4
Amenities9.4
Service9.4
Cleanliness9.4
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All reviews(2018)
Positive reviews(1956)
Reviews with photos/video(377)
Friendly front desk staff(132)
Delicious breakfast(68)
Perfect for kids(56)
Close to train station(42)
Family activities available(21)
Awesome gym(18)
Has play area for children(14)
Negative reviews(62)
Xiexiezhu
Standard 2-bed Room
Stayed in Jan 2026
Couple
45 review
Outstanding
Posted on Feb 28, 2026
I stayed at the Julaier Hotel during the Spring Festival. It's not far from the high-speed train station, located in a residential area. There are shared electric scooters right outside the hotel, and it's about 5 kilometers to Xiaogongyuan Park and the MixC shopping complex. The hotel lobby and corridors are very nice, and the room facilities are similar to a standard budget hotel – quite clean.
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Response from Property: 親愛的客人，您好呀！ 收到您的點贊，小桔十分開心呢。能走入您的心裏正是靠我們用心的服務,您的滿意衹是我們的起點，,很幸運在您的旅途中可以陪您走一段，可以給您添加一筆絢麗的色彩。小桔是一個有情有意有温度的地方，希望一路旅途有我們陪伴。非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Tonychenzhimin
Tree House Family Tub Suite (Deep Bathtub + Children's Toys)
Stayed in Jan 2026
Family
24 review
Outstanding
Posted on Feb 24, 2026
The hotel's location is super convenient. There are EV charging stations downstairs, but they were occupied by gasoline cars because of how busy it was. The parking is a multi-story garage, so there's plenty of space. Plus, there are lots of other charging spots nearby, along with foot massage places. It's also not far from the amazing Guibin Niu beef hotpot. The family room is really fairytale-like and charming.
Original textTranslated by Google
Response from Property: 親愛的客人，您好呀！ 收到您的點贊，小桔十分開心呢。能走入您的心裏正是靠我們用心的服務,您的滿意衹是我們的起點，,很幸運在您的旅途中可以陪您走一段，可以給您添加一筆絢麗的色彩。小桔是一個有情有意有温度的地方，希望一路旅途有我們陪伴。非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Beimaiamidehai
Family Friendly Children's Family Room (2 Beds)
Stayed in Jan 2026
Family
31 review
Outstanding
Posted on Feb 24, 2026
The room is very spacious and comfortable, with great water pressure, a large TV, and a big bathtub. On the second floor, there's a play area with arcade games for kids, which is very family-friendly. There are also many good restaurants nearby.
Original textTranslated by Google
Response from Property: 親愛的客人，您好呀！ 收到您的點贊，小桔十分開心呢。能走入您的心裏正是靠我們用心的服務,您的滿意衹是我們的起點，,很幸運在您的旅途中可以陪您走一段，可以給您添加一筆絢麗的色彩。小桔是一個有情有意有温度的地方，希望一路旅途有我們陪伴。非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Meimeimei
Family Friendly Children's Family Room (2 Beds)
Stayed in Jan 2026
Family
8 review
Outstanding
Posted on Feb 14, 2026
Fantastic! The room was beautiful, clean, and bright, with all the little amenities you could ask for. The service was excellent, and there's a small kids' play area with arcade games that my children loved going to every day. Breakfast was delicious too!!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，非常感謝您選擇入住桔萊爾酒店並分享您的入住體驗，我們酒店位於汕頭黃山路78號，離汕頭高鐵站2公里，酒店周邊餐飲選擇非常多，酒店傍邊就是燒烤店和海鮮排擋，交通便利。您的滿意是我們最大的責任與榮幸，桔萊爾酒店致力於為客人提供卓越的服務；您的到來及肯定是我們不斷進步的動力與方向，非常感謝您對酒店肯定及支持，我們真誠的期待您的再次光臨.
Guest User
Family Suite
Stayed in Jan 2026
Family
21 review
Outstanding
Posted on Feb 11, 2026
There's a sky garden. The stay was very comfortable, the room was big, clean, and cozy. Plenty of mineral water was provided, and the service was excellent. It's convenient for taking taxis and ordering food delivery, and there's a snack street nearby.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，非常感謝您選擇入住桔萊爾酒店並分享您的入住體驗，我們酒店位於汕頭黃山路78號，離汕頭高鐵站2公里，酒店周邊餐飲選擇非常多，酒店傍邊就是燒烤店和海鮮排擋，交通便利。您的滿意是我們最大的責任與榮幸，桔萊爾酒店致力於為客人提供卓越的服務；您的到來及肯定是我們不斷進步的動力與方向，非常感謝您對酒店肯定及支持，我們真誠的期待您的再次光臨.
Guest User
Standard Queen Room
Stayed in Jan 2026
Solo traveller
45 review
Outstanding
Posted on Feb 6, 2026
This hotel is very close to the high-speed train station and easily accessible by public transport. They have a complete set of washer and dryer machines, as well as a children's play area. Playing a round of billiards on their worn-out table also adds a unique charm. Since it's a family-friendly hotel, they thoughtfully provide earplugs. The various USB charging cables in the room also show how meticulous they are with their service. All in all, I'm very satisfied! 👍
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Julier Hotel and sharing your experience. Our hotel is located at No. 78 Huangshan Road, Shantou, 2 kilometers from Shantou High-Speed Railway Station. There are many dining options around the hotel, including barbecue restaurants and seafood stalls. Transportation is very convenient. Your satisfaction is our greatest responsibility and honor. Julier Hotel is committed to providing excellent service to our guests; your visit and affirmation are the driving force and direction for our continuous improvement. Thank you very much for your recognition and support. We sincerely look forward to your next visit.
Anonymous User
2-bed Room With Audio-visual Equipments
Stayed in Dec 2025
Family
7 review
Amazing
Posted on Jan 30, 2026
Hotel staff pleasant. Room clean and spacious. Bathroom could be a little bigger. Was looking for breakfast and staff recommended a cheung fun place around the corner (opposite a school) and didn’t disappoint.
Response from Property: 親愛的客官您好，感謝您對酒店的支持，這次沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方， 我們做的不好的地方您跟我們反饋，我們一定會努力改正，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Standard 2-bed Room
Stayed in Dec 2025
Travelling with friends
1 review
Outstanding
Posted on Jan 26, 2026
Huge thanks to the front desk staff! I wasn't feeling well and was squatting in the lobby when a lady came over to check on me and even gave me a heat pack. Then, when I called to ask for hot water, two more ladies came to check on me. I'm so grateful for their kindness! The environment is really nice, and the room is very spacious. It has all the amenities you could need.
Original textTranslated by Google
Response from Property: 您好！ 感謝您的光臨， 同時也真誠感謝您對我們的喜愛和認可， 您記錄了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！汕頭桔萊爾酒店祝您笑口常開~~
Guest User
Selected Queen Room
Stayed in Dec 2025
Travelling with friends
1 review
Outstanding
Posted on Jan 13, 2026
Gotta say, the environment here is really good! The cleanliness is excellent, no strange odors at all. Everything provided works perfectly. Good environment and good hygiene beat everything else, very nice!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Julier Hotel and sharing your experience. Our hotel is located at No. 78 Huangshan Road, Shantou, 2 kilometers from Shantou High-Speed Railway Station. There are many dining options around the hotel, including barbecue restaurants and seafood stalls. Transportation is very convenient. Your satisfaction is our greatest responsibility and honor. Julier Hotel is committed to providing excellent service to our guests; your visit and affirmation are the driving force and direction for our continuous improvement. Thank you very much for your recognition and support. We sincerely look forward to your next visit.
Anonymous User
2-bed Room With Audio-visual Equipments
Stayed in Dec 2025
Family
11 review
Amazing
Posted on Jan 31, 2026
Great and spacious hotel to stay at. 2 Large Beds and a projector in the room. worth the price
Response from Property: 親愛的客官您好，感謝您對酒店的支持，這次沒有得到您全5分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方， 我們做的不好的地方您跟我們反饋，我們一定會努力改正，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Tree House Family Tub Suite (Deep Bathtub + Children's Toys)
Stayed in Dec 2025
Couple
7 review
Posted on Jan 19, 2026
A lovely hotel with comfortable beds. Location is poor but you can get a didi everywhere. Skip breakfast. Coffee is poor.
Response from Property: 親愛的顧客，非常感謝您對我們酒店的選擇，並且在此給予我們寶貴的意見和反饋。我們對您在酒店住宿期間遇到的問題感到非常抱歉。作為一家以提供優質服務為宗旨的酒店，我們一直致力於為每一位客人提供舒適、愉快和難忘的入住體驗。對於您在入住過程中所遇到的不便，我們深感遺憾，並衷心希望能夠對此進行改進。
Guest User
Standard Queen Room
Stayed in Dec 2025
Business traveller
44 review
Posted on Jan 11, 2026
A friend recommended this place, but when I got into the room, I found the showerhead lying on the floor, the router completely exposed, and the bedside lamp broken. The experience was really bad, and I strongly do not recommend it.
Original textTranslated by Google
Response from Property: Dear Guest, we will further improve the issues you raised. It was indeed our oversight that the bedside lamp malfunctioned and did not work during your stay. You refused our offer to change your room or upgrade your room. In our recorded phone call, you mentioned that you would give us a bad review. Unfortunately, we were unable to offer you compensation or a free room. We hope you can understand. We are truly sorry for the unpleasant experience you had!
Guest User
Selected Queen Room
Stayed in Dec 2025
Couple
1 review
Outstanding
Posted on Jan 12, 2026
Great location with convenient transportation. The hotel facilities are comprehensive, and the room was clean and tidy. I had a very comfortable stay. The front desk staff were attentive, and the breakfast was good. Excellent value for money.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Julier Hotel and sharing your experience. Our hotel is located at No. 78 Huangshan Road, Shantou, 2 kilometers from Shantou High-Speed Railway Station. There are many dining options around the hotel, including barbecue restaurants and seafood stalls. Transportation is very convenient. Your satisfaction is our greatest responsibility and honor. Julier Hotel is committed to providing excellent service to our guests; your visit and affirmation are the driving force and direction for our continuous improvement. Thank you very much for your recognition and support. We sincerely look forward to your next visit.
Guest User
Standard 2-bed Room
Stayed in Nov 2025
Travelling with friends
1 review
Outstanding
Posted on Jan 11, 2026
Stayed at this hotel in Shantou for New Year's Eve. The environment was quite clean and the location was easy to find, also close to MixC. The hotel lobby even offered hot water and orange juice. Overall, a great stay! 🥳
Original textTranslated by Google
6/8
Response from Property: Dear Guest, thank you for choosing to stay at Julier Hotel and sharing your experience. Our hotel is located at No. 78 Huangshan Road, Shantou, 2 kilometers from Shantou High-Speed Railway Station. There are many dining options around the hotel, including barbecue restaurants and seafood stalls. Transportation is very convenient. Your satisfaction is our greatest responsibility and honor. Julier Hotel is committed to providing excellent service to our guests; your visit and affirmation are the driving force and direction for our continuous improvement. Thank you very much for your recognition and support. We sincerely look forward to your next visit.
ZoeX2yy
Family-friendly 2-bed Room
Stayed in Nov 2025
Family
3 review
Outstanding
Posted on Dec 30, 2025
The baby was very happy, the room was big and clean, so the kids had plenty of space to run around. The only thing is the slide at the treehouse is a bit steep, so parents need to keep a close eye on their children. They even gave us sand-digging tools. Even though it was off-season, we decided to head to the Gold Coast for some fun.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your review! Our hotel is committed to providing attentive service, and we are actively seeking opportunities to enhance your experience and provide you with a more comfortable and satisfying resting environment. Your satisfaction is our goal, and we look forward to your next visit!