Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)

Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch) Reviews

Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)

Jinyuanchang Building 1C3, southwest corner of the junction of Chaoshan Road and Jinxing Road, Jinyuan Industrial Zone, Jinping District, Shantou, Guangdong, ChinaView Hotel Details
Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)
Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch)
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Chao Yun Li Cheng Borui Hotel (Shantou Jinping wanda plaza Branch) Guest Reviews

4.5/5
Good
591 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(591)
Positive reviews(566)
Reviews with photos/video(250)
Awesome amenities(111)
Classy environment(68)
Friendly front desk staff(66)
Many amenities(52)
Convenient parking(44)
Delicious breakfast(35)
Average sound insulation(34)
Easy to call taxis(5)
Negative reviews(25)
Hu Sammy
Deluxe Queen Room
Stayed in Feb 2024
Travel with friends
9 review
3.2/5
Posted on May 2, 2024
No really trun if compare the photo from the booking App. Breakfast is good
Response from Property: I'm very sad that I didn't get your 5-point rating. However, I'm very happy to see that the guest was very satisfied with the breakfast. I will always work hard to do better! Just to give you a better stay. Experience, please believe that we will continue to improve and do better and better. We look forward to meeting you next time and we will bring you different surprises~
Guest User
Stayed in Feb 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Good Good
Response from Property: Ten miles of spring breeze is not as good as your satisfied smile. We look forward to your next visit to experience more surprises
Shiyuanlimeiquanwaiweigongkainanyou
Deluxe 2-bed Room
Stayed in Jan 2025
Family
7 review
2.5/5
Posted on Feb 11, 2025
The hotel is quite new, but the door lock was broken and they had to pry the door open, which is unheard of. At first, they said they gave us the wrong room card and asked us to go down to change it. The second time, they said it was not activated and asked us to go down to activate it. The third time, they came up to check. Help me. Didn't they come up to solve this problem as soon as possible? How many times did the customer have to run? I arrived in Shantou at around 9 o'clock in the evening and was starving. I was delayed for so long. There was no apology. One person tried to open the door with a bunch of keys. If it didn't work, someone else would pry it open directly. It's hard for this hotel to have no negative comments. The transportation is too convenient, after all, it is next to the main road! The noise can be imagined! People with poor sleep should choose carefully! If you don't sleep well, you will have no energy to play the next day. In a word, the hotel is good, but the location is not good, the staff is not good, and the surrounding environment is not good!
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Response from Property: Thank you very much for your stay and comments! We will strengthen the improvement of the hotel's hardware and software facilities as well as the quality of service. Orange Castle Hotel will regularly maintain and update the room environment, equipment and public area facilities to ensure that every guest has a more comfortable and clean environment. I hope you will have a brand new experience when you visit next time! Looking forward to visiting again!
Guest User
Stayed in Jan 2025
Travel with friends
3 review
0.7/5
Posted on Mar 7, 2025
This situation is so unsatisfactory. I spent more than a thousand yuan to get such a room? What is the sound insulation standard here? The sound of fireworks outside seriously affected my rest. Shouldn't someone come to take care of it?
Original TextTranslated by Google
Response from Property: (距離小公園/15分鐘,萬達廣場/6分鐘,綠夢生態園/10分鐘)非常抱歉給您帶來糟糕的入住體驗,沒能讓您好好休息,我們感到萬分愧疚。這次給您造成干擾,針對節日,周邊景區的放煙花確實我們也不受控制呢~在入住酒店期間如遇到其他問題,我們一定會第一時間處理,同時也期待您的在次入住。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
21 review
3.2/5
Posted on Feb 4, 2025
A family of four went out for Chaoshan tourism. The hotel environment is OK, but the sound insulation is a bit bad. The hygiene is OK and the hotel service is OK. This time I came to Chaoshan for a bad experience. I went to see Yingge Dance and came back and took a taxi for 2 hours but couldn't get a taxi. The transportation was too inconvenient.
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Response from Property: Dear, hello, we are deeply sorry for the bad experience you have. During your stay in the hotel, if you have any problems with the room, you can call the front desk staff at any time. We are on call 24 hours a day to solve your problems. This time, in response to the hygiene problem you mentioned, the hotel has trained the housekeeping department to improve the hygiene level. Once again, regarding the service attitude problem you reported, Xiaocheng will inform the relevant department to handle it, to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Stayed in Dec 2024
Family
43 review
5.0/5
Outstanding
Posted on Jan 31, 2025
This hotel is worth staying in. The rooms are very large, clean and tidy. There is free parking on the ground and underground. It is worth staying in.
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Response from Property: (距離小公園/15分鐘,萬達廣場/6分鐘,綠夢生態園/10分鐘)尊敬的顧客您好,收到您的好評,我們甚是感動呢!您住的舒服,我們就安心啦!祝您生活愉快,天天好心情!
Sam Ho 88
Superior Queen Room
Stayed in Dec 2024
Couples
224 review
3.5/5
Posted on Jan 22, 2025
This newly opened hotel is located in the factory area of ​​Shantou. It has a stylish design and the rooms have everything you need. However, the front desk service is not well trained. I booked for 2 days in a split order. On the first day, there was no twin room, so I could only choose a king-size room. On the second day, I chose a twin room again. I explained clearly to the front desk that I hoped there would be a twin room on the first day so I wouldn't have to change. The front desk lady didn't seem to hear me and replied that there were no twin rooms. The next day, after breakfast, I went back to the front desk and saw the same lady. I asked her when I could change back to a twin room today, and she asked me if I needed to change rooms? I told her what happened yesterday and she reluctantly arranged it for me! If this new hotel group wants to do better, it must improve its service attitude!
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6/9
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been paying close attention to the accommodation experience of every customer. We not only put a lot of effort into creating a beautiful environment, but also strive for excellence in hygiene and cleanliness. Every room item is carefully selected. We always insist on serving every customer with heart, so that every stay in Xinxin will be full of warmth and comfort. The reason you reported that there were no double beds on the first day was because all the double beds on that day had been booked and there were no extra double beds for you to switch to. If there were vacant double beds, you could place an order directly online. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG Travel. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only about 16 minutes' drive from the inter-provincial hub Shantou High-speed Railway Station. It is about 10 minutes away from the Meishan Expressway Exit (towards Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes' drive to Chaozhou City. The transportation is very convenient. The hotel has a buffet breakfast restaurant, self-service laundry room, gym, charging piles, conference room, and free parking in a large underground garage. Complimentary drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Guest User
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I chose this hotel for my family trip before the New Year. It is clean and hygienic, cost-effective, and about 10 minutes away from the scenic spot, which is very convenient. There is a laundry room, which solves a big problem of washing clothes in winter.
Original TextTranslated by Google
Response from Property: (距離小公園/15分鐘,萬達廣場/6分鐘,綠夢生態園/10分鐘)親愛的賓客,您的好評讓我們整個團隊都感到非常欣慰。我們一直致力於為客人提供舒適、便捷的住宿體驗,您的肯定讓我們更加有信心。期待在不久的將來,能再次迎接您的到來!
Mikytao
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The hotel has a good environment, good service, complete facilities, free parking, charging piles, and is very convenient for charging new energy vehicles. The room has a full intelligent system, clean and tidy, and the mattress is moderately soft and comfortable. There are gifts for leaving the hotel. I am very satisfied! I will choose to stay here next time I come to travel.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin employees, are looking forward to seeing you again.
Guest User
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
I went to Shantou for a trip some time ago and chose Chaoyun Wanxin Zhige Hotel. I was really satisfied! I must give a big praise. Location: The hotel is in a very good location and it is very convenient to travel. It is not far from the high-speed rail station and you can get there quickly by taxi. There are many bus routes around, so it is not a problem to go anywhere. It is also close to some popular attractions, such as Green Dream Animal Kingdom and the small park in the old city, which is very worry-free to play. Facilities: The hotel has very complete facilities. There is an intelligent control system in the room, which is very simple to operate and can easily adjust the temperature and lighting in the room. The bedding is very soft and comfortable, allowing me to sleep well every night. The hotel also has a gym and a laundry room, which is really considerate for people who are on long-term business trips or travel. Hygiene: I have to praise the hotel's hygiene, which is really done very well. The rooms and public areas are spotlessly clean, the bedding is changed in a timely manner, and there is no odor in the bathroom. It makes people feel particularly at ease. Service: The hotel's service is even better. The front desk staff is warm and friendly, and the check-in and check-out speed is very fast. They also patiently answer our questions and give us a lot of useful travel suggestions. The cleaning staff is also very responsible and keeps the room in good order. In short, Chaoyun Wanxin Zhige Hotel is a very recommended hotel. If you go to Shantou for tourism or business, you must choose here. I believe you will also have a very pleasant stay experience!
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin employees, are looking forward to seeing you again.
Guest User
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel has complete facilities. The TV is Xiaomi. The room has voice control at the entrance, which is very smart. It is clean and tidy. It gives people a very comfortable feeling when entering the door. The decoration of the room is also very high-end. Another good thing about this hotel is that the service attitude of the hotel staff is very good and friendly. The front desk will greet you politely as soon as you enter the door. This makes people feel very comfortable. If you have any questions, call the front desk and they will respond to your requests. The big sisters in the guest room are also very kind. Whatever you need to supplement the room, they will satisfy you. The facilities are also very complete. The hotel has its own parking lot. There are many parking spaces, so you don’t have to worry about not enough parking. It is also very convenient to have charging piles when the tram comes, and it is fast charging. The location is also good. It is not far from the small park, Longyan South Road and other attractions, and it is also close to Chaozhou. It was a very good stay experience and recommended to stay.
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6/9
Response from Property: (距離小公園/15分鐘,萬達廣場/6分鐘,綠夢生態園/10分鐘)尊敬的顧客您好,收到您的好評,我們甚是感動呢!您住的舒服,我們就安心啦!祝您生活愉快,天天好心情!
Guest User
Stayed in Dec 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The overall environment of the hotel is very comfortable and spacious, especially suitable for family stay. The location of the hotel is also very convenient, close to Wanda Plaza, and travel is very convenient. In addition, the hotel's sanitation is good, which makes people feel at ease. As a newly renovated hotel, its facilities are well-equipped, and a series of facilities including the gym are well maintained and managed. At the same time, the hotel provides considerate services such as robot services and concierge services to ensure that guests' needs are met in a timely manner. The surrounding environment of the hotel is beautiful, clean and tidy, which is very suitable for leisure and relaxation. Whether dining or resting, you can enjoy a comfortable atmosphere. Overall, this hotel not only provides an ideal place to stay, but also focuses on enhancing the overall experience of guests.
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6/9
Response from Property: (距離小公園/15分鐘,萬達廣場/6分鐘,綠夢生態園/10分鐘)感謝您對我們酒店的讚譽,我們會持續 努力提升服務水平, 讓您的下一次入住體驗更加滿意。
Guest User
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Very satisfied with the stay experience. The room facilities are complete, clean and sanitary. The front desk service is good and considerate. Overall it is very comfortable
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive from the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Dieshang
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2024
A new hotel under the Beijing Tourism Group. The indoor facilities are intelligent, clean and sanitary. The price is moderate. It is a top hotel in the area. There is also a laundry room for drying clothes. It is very suitable for people on business trips and out-of-town business trips.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for choosing Chaoyun Wanxin Zhige Hotel. Xinxin has always been adhering to the high attention to the accommodation experience of every customer. We not only work hard to create a beautiful environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer attentively, so that every stay in Xinxin is full of warmth and comfort. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is about 1 km away from Wanda Plaza Station and only takes about 16 minutes to drive to the inter-provincial hub Shantou High-speed Railway Station. It takes about 10 minutes to drive to the Meishan Expressway Exit (to Chaoshan Airport), about 1 km away from Green Dream Amusement Park, about 5 km away from Shantou University, about 2 km away from Guangdong East Expo Center, and about 40 minutes drive to Chaozhou City. The transportation is very convenient. The hotel has a self-service breakfast restaurant, self-service laundry room, gym, charging pile, conference room, and large underground garage free parking. Free drinks, exclusive welcome gifts and cakes for members are added. The delivery robot provides you with a safe and efficient experience. We, Wanxin staff, are looking forward to meeting you again.
Feichangaichibaozi
Stayed in Nov 2024
Travel with friends
4 review
0.5/5
Posted on Dec 22, 2024
As soon as I entered the hotel, I found so many hairs. The hygiene was so poor. But poor hygiene was not the most important thing. Construction started right opposite the hotel at around 6 o'clock in the morning. It was very noisy. I was originally staying for two days, but checked out on the second day.
Original TextTranslated by Google
Response from Property: Dear friend, I am very sorry that I did not give you a good accommodation experience. Because the municipal government across the road from the hotel is demolishing and renovating, I have made a telephone complaint to the relevant departments to reduce the noise to the minimum. If you have any questions, you can call the front desk 24 hours a day to solve them for you. We have made all-round improvements and will definitely make you feel refreshed next time you stay. Xinxin is very confident. Shantou Wanxin Zhige Hotel is a mid-to-high-end brand hotel under BTG. It is located next to Jinping Industrial Park, Chaoshan Road, Jinping District, Shantou City. It is only about 16 minutes' drive from the inter-provincial hub Shantou High-speed Railway Station. It is only more than 10 minutes' drive from the city's attractions Sangpu Mountain Scenic Area and the popular check-in point of the Internet celebrity. It is about 1 km from Wanda Plaza Station, about 10 minutes from the Meishan Expressway Exit (to Chaoshan Airport), about 1 km from Green Dream Amusement Park, about 5 km from Shantou University, about 2 km from Guangdong East Expo Center, and about 40 minutes' drive to Chaozhou City. The transportation is very convenient. The hotel has a buffet breakfast restaurant, lunch and dinner can be ordered at any time, self-service laundry, charging piles, conference rooms, gyms, and free large underground parking lots. Complimentary drinks, member-exclusive welcome gifts and cakes are added. The delivery robot provides you with a safe and efficient experience. We Wanxin employees will always wait for your return!