We are from Singapore, and this is our first visit to Shantou after Covid-related restrictions in China caused some confusion with Alipay and WeChat before we arrived. The two front desk staff, 彤彤 and 小 珊, truly made us feel safe and hassle-free during our stay.
彤彤 was incredibly patient, guiding us on how to use Alipay and WeChat to book taxis, make payments for food delivery, and even have food sent to our room.
小 珊 took the time to explain and recommend excellent local dining options around the hotel. My husband and I are genuinely grateful for their sincere assistance during our three-night stay.
The hotel room was spacious and clean. I particularly appreciated the tea set and the complimentary tea samples that allowed us to enjoy a cup of tea in the room. The bathtub was clean, and the sensor light in the toilet was a thoughtful touch.
我们来自新加坡,这是我们在疫情期间后首次访问汕头,中国的疫情限制在我们到达之前导致了一些关于支付宝和微信的混淆。前台的两位工作人员,彤彤和小珊,在我们逗留期间让我们感到非常安全和无忧。
彤彤非常有耐心,指导我们如何使用支付宝和微信来预订出租车、支付外卖,甚至将食物送到我们的房间。
小珊花时间为我们解释并推荐了酒店周围的出色餐饮选择。我和我的丈夫对他们在我们三晚逗留期间的真诚帮助感到非常感激。
酒店房间宽敞而干净。我特别喜欢茶具和免费茶样,这使我们可以在房间里享受一杯茶。浴缸很干净,卫生间的感应灯是一个贴心之举。