FRANTO HOTEL

FRANTO HOTEL Reviews

FRANTO HOTEL

No.9 Leshan Road, Jinping District, Shantou, Guangdong, ChinaView Hotel Details
FRANTO HOTEL
FRANTO HOTELFRANTO HOTELFRANTO HOTEL
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Guest Reviews of FRANTO HOTEL

8.9/10
530 review
Verified reviews
Location9.0
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(530)
Positive reviews(511)
Reviews with photos/video(49)
Classy environment(21)
Quiet & comfortable(18)
Convenient parking(18)
Friendly front desk staff(17)
Large rooms(15)
Perfect for business trips(7)
Stayed multiple times(6)
Poor air conditioning(3)
Negative reviews(18)
SL
Business 2-bed Room
Stayed in Oct 2023
Family
5 review
10/10
Outstanding
Posted on Dec 1, 2023
Excellent choice for a stay in Shantou. Great value for money. Good location, easy to get around (a Didi ride to the main attractions in the town centre is around 10-20 mins / 20-30 RMB). Clean and tidy rooms, separate shower, good Aircon. Plenty of food options close by, including a 24h KFC in the same building.
Response from Property: 尊敬的賓客您好，感謝您對我們酒店的認可及支持，您的鼓勵是我們前進的動力，歡迎您再次回來體驗，祝您生活愉快！
Bob22
Special Room
Stayed in Mar 2025
Other
2 review
10/10
Outstanding
Posted on Apr 2, 2025
Nice place
Response from Property: 尊敬的賓客，你好！十分感謝您選擇下榻法蘭圖酒店並給予寶貴點評，法蘭圖酒店憑藉著舒適、清新、樸實的風格深得廣大賓客們喜愛。我們致力於讓客人賓至如歸，歡迎您常回家看看~
TANG KHAY MENG
Business 2-bed Room
Stayed in Mar 2024
Couple
14 review
8.0/10
Very Good
Posted on Apr 10, 2024
Good & Comfortable
Response from Property: 尊敬的賓客您好，感謝您對我們酒店的認可及支持，您的鼓勵是我們前進的動力，歡迎您再次回來體驗，祝您生活愉快！
🍀.Cℳℳ
Business Queen Room
Stayed in Dec 2024
Business traveller
35 review
10/10
Outstanding
Posted on Jan 17, 2025
I stayed near the company for the annual meeting. The room was nice and big. There was a vegetable market nearby where you could buy specialty beef balls and other specialties. There were also restaurants. I recommend the morning tea at Shenghonghui. Jianye’s home-style food is a bit more high-end.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Franto Hotel! From your words, we feel your love and support for us, and your expectations for us to get better and better. There is no end to our service. We still have a lot of room to move forward, and we are constantly working hard to do so. We sincerely hope that every time you stay, our attentive service will leave you with unforgettable memories. May you enjoy the pure beauty of your time at Franto Hotel. Wish you a happy life!
Wushenhuailiqi
Superior Queen Room
Stayed in Feb 2024
Business traveller
19 review
8.0/10
Very Good
Posted on Mar 26, 2024
I stayed here for a business trip. The hotel is quite satisfactory and the decoration of the facilities is a bit dated. Overall it's okay. . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your thoughtful review despite your busy schedule. It’s a great honor for us that you like our hotel. It’s a little regretful that you can’t give us five stars, but this just shows that we still have room for improvement. We also We will continue to learn and improve. I believe that through our efforts, you will be fully satisfied with us next time you come here. Looking forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Travelling with friends
8 review
10/10
Outstanding
Posted on Nov 3, 2023
A very good hotel. Environmental facilities and services are very good✌️ Facilities: 👍 Hygiene: 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is the driving force for our progress. We welcome you to come back and experience it again. I wish you a happy life!
Guest User
Special Room
Stayed in Sep 2023
Business traveller
1 review
10/10
Outstanding
Posted on Oct 17, 2023
It is a very cost-effective hotel near the Second Affiliated Hospital of Shantou University and the Eye Hospital. It is very clean and should be one of the better hotels nearby. If you want to live nearby, you can really consider it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is our motivation to move forward. We welcome you to come back and experience it again. I wish you a happy life.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Family
4 review
10/10
Outstanding
Posted on Oct 6, 2023
The front desk service was very good and the price was moderate. When I checked out, I received a box of souvenirs, which included a quilt and towel. A very pleasant stay. Cleanliness: The room is very clean Environment: Convenient transportation Service: Very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is our motivation to move forward. We welcome you to come back and experience it again. I wish you a happy life.
Guest User
Superior Queen Room
Stayed in Sep 2023
Couple
2 review
10/10
Outstanding
Posted on Oct 5, 2023
I stayed in Shantou for two nights during the National Day holiday. The room is well-equipped, hygienic and clean. The underground parking lot is very large. It is recommended to leave your car directly at the hotel. There are many shared electric vehicles outside the hotel. It is very convenient to go anywhere in the city. The last picture attached is a gift from the hotel. I am satisfied with the five-star rating. 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is our motivation to move forward. We welcome you to come back and experience it again. I wish you a happy life.
Guest User
Special Room
Stayed in Oct 2023
Business traveller
1 review
10/10
Outstanding
Posted on Nov 26, 2023
Nice environment, good service attitude, high cost performance
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is the driving force for our progress. We welcome you to come back and experience it again. I wish you a happy life!
Guest User
Special Room
Stayed in Oct 2023
Business traveller
1 review
10/10
Outstanding
Posted on Nov 18, 2023
There is free parking and the front desk service attitude is good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition and support of our hotel. Your encouragement is the driving force for our progress. We welcome you to come back and experience it again. I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Jan 2024
Family
24 review
2.0/10
Posted on Feb 15, 2024
Facilities: old Hygiene: average Environment: General Service: No experience Booked two rooms for more than 1,300 during the Chinese New Year It's indeed on the high side It’s also the reason for the entire market! holiday's sake
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope you will come next time. If you can point out our shortcomings to us, we will strive to do better. We will serve attentively so that every customer who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises. and moved, looking forward to your next visit! Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Travelling with friends
43 review
4.0/10
Posted on Jan 23, 2024
It's okay, but there are too many quilts. You should prepare blankets or extra quilts in each room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Mar 2023
Other
3 review
2.0/10
Posted on Apr 19, 2023
It’s not that good. The price is different every day. Today’s price will rise to more than 300 tomorrow. It’s not a holiday.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry for causing you a bad experience. Regarding the price issue you mentioned, due to the civil service examination, all surrounding hotels have made price adjustments simultaneously according to market conditions, and the price increases are also clearly marked. Please understand. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2024
Other
4 review
5.0/10
Posted on Jul 20, 2024
The room has a peculiar smell
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope you will come next time. If you can point out our shortcomings to us, we will strive to do better. We will serve attentively so that every customer who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises. and moved, looking forward to your next visit! Looking forward to visiting again and wishing you a pleasant journey!