Holiday Inn Express Shantou City Center Reviews

Response from Property: Dear Guest, Thank you for sharing this valuable experience of your stay. We have thoughtfully arranged the room with a comfortable bed, a cozy sofa seat, ample charging outlets, and branded bathroom amenities, all designed to provide you with a comfortable, convenient, and reassuring stay. Our hotel is nestled in a quiet yet central location, right next to a market offering a variety of local delicacies. There are also several shopping centers and famous attractions nearby, and the train station is just a 10-minute drive away, making travel very convenient. We sincerely apologize that the breakfast buffet did not meet your expectations. We will take the guests' feedback into account and adjust the breakfast offerings accordingly. It was our honor to accompany you during this pleasant stay, and we warmly invite you to visit us again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for choosing our hotel and sharing this valuable review. Our hotel offers a tranquil retreat amidst the hustle and bustle, with a wealth of dining, shopping, and famous attractions nearby. The comprehensive public transport network makes travel incredibly convenient. When away from home, one seeks not opulent luxury but comfort and convenience. We strive to provide you with a simple and smart travel experience. We sincerely invite you to choose our hotel again for your future stays. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for sharing your wonderful feedback with us. Our hotel enjoys a prime yet tranquil location in the heart of the city, surrounded by diverse dining options, shopping destinations, and famous attractions. With convenient access to public transportation and proximity to Shantou Railway Station, we offer both connectivity and comfort. Staying true to our brand philosophy, we provide thoughtfully curated amenities at an affordable price—stripping away unnecessary frills while focusing on great value and genuine guest comfort. It would be our pleasure to welcome you back for another seamless and enjoyable stay. IHG Social Listening Team

Response from Property: Dear guest, We are extremely grateful for your gracious and detailed review. The hotel has meticulously selected Slumberland mattresses, complemented by a combination of soft and firm pillows, along with top-notch bedding, all of which are designed to offer you an optimal and restful slumber experience. Regrettably, we fell short in meeting your expectations regarding the hygiene standards, and for this, we offer our sincerest apologies. We apologize for failing to provide you with a satisfactory experience in terms of hygiene. Our hotel is a non - smoking area, and we will dissuade guests who smoke. In the future, we will also do our best to guide smoking guests. We look forward to the opportunity of welcoming you again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share this valuable review. We have thoughtfully arranged our guest rooms, equipping them with comfortable beds, LCD TVs, branded bathroom amenities, and more, all designed to provide you with a comfortable, convenient, and reassuring stay. We are committed to creating a pleasant and enjoyable experience for every guest. Should you have any needs during your stay, please feel free to contact our staff at any time, and we will serve you with the utmost enthusiasm. We sincerely invite you to visit us again. IHG Social Listening Team

Response from Property: Dear guest,Thank you for choosing to stay with us at Holiday Inn Express Shantou City Center and for providing this valuable review. Our hotel is managed by the InterContinental Hotels Group, and we strive to provide a simple and wise travel experience. The hotel is located in the city center but remains peaceful and quiet, with complete supporting facilities. It is about a 10-minute drive from Shantou Railway Station and the highway entrance, making it very convenient for travel. We will maintain our focus and double our efforts to ensure your satisfaction. We look forward to welcoming you back soon.Best regards. IHG Social Listening Team

Response from Property: Dear guest, thank you for your support and enthusiastic review of our hotel. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. Our hotel is located in a peaceful area while staying close to the local market where you can buy various local specialties. It is about a 10-minute drive from Shantou Railway Station and is conveniently located near multiple shopping centers and famous attractions. We sincerely invite you to visit us again.Best regards, IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to review your stay with us. Holiday Inn Express has always been located in a convenient location, such as the train station or business centre of the city. If you require a quieter room, please contact our staff in a timely manner and we will do our best to accommodate your needs. We hope to see you again. IHG Social Listening Team

Response from Property: Dear guest, thank you for choosing our hotel and sharing your experience with us. We are honored to receive your compliments on the location and service of our hotel. Holiday Inn Express has always been located in convenient locations such as railway stations or central business districts. We adhere to the concept of personalized service and strive to provide guests with a warm and comfortable stay experience that feels like home during their journey. We will continue to work hard and look forward to welcoming you back to our hotel in the future. IHG Social Listening Team

Response from Property: Dear guest, Thank you for your review of our hotel. I am delighted to hear that you enjoyed your stay with us. It's something our staff take great pride in, so we value your feedback. We hope you will visit us again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for such a glowing review. We are very honoured that the hygiene, facilities, breakfast and many other aspects of the hotel have been recognised by you. We will continue to work hard in the future and look forward to you choosing our hotel again. IHG Social Listening Team

Response from Property: Dear Guest,Thank you for writing a review of your stay. We are very pleased to hear that you enjoyed your stay with us. I will be sure to pass on your kind comments to our staff, especially those you mentioned by name. The suggestion to add a coffee machine to the breakfast room is shared with the management team and used as a reference for future adjustments. Thank you again for your valuable comments and we look forward to your next visit. IHG Social Listening Team

Response from Property: Dear guest, thank you for spending your precious time sharing your stay experience. We're honored to learn that you recognized our food and the cleanliness of the rooms. We carefully select fresh and healthy ingredients to prepare delicious breakfasts, featuring a combination of Chinese and Western dishes, as well as local specialties, to energize you for a new day. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We look forward to your next stay. IHG Social Listening Team