Star Bay Alice's Sea Resort Meisu (Shanwei Poly Jinxuan Bay Branch) Guest Reviews
4.6/5
Very Good
881 review
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Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(881)
Positive reviews(851)
Reviews with photos/video(387)
Nice sea view(249)
Awesome amenities(120)
Close to beach(96)
Classy environment(81)
Friendly front desk staff(48)
Convenient parking(39)
Perfect for kids(25)
Negative reviews(30)
Guest User
Guestroom - Partial Sea-View (Double Bed)
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 14, 2025
The environment is good. The balcony of the room faces the sea. It is very relaxing to sit on the balcony and listen to the sound of the waves. The front desk service is very good. They will ask in advance via WeChat every day whether cleaning is needed and make arrangements. I originally booked 2 nights, and the surrounding environment was very comfortable, so I renewed it for another 2 nights. The front desk was very considerate and arranged to upgrade my room! Come again next time!
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6/9
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
This is the 4th time I have come back to this B&B. The price is relatively low at this time.
Occasionally come here for a few days to relax, there are many delicious foods around,
The room was almost perfect and was immediately delivered to give a thumbs up!
However, the garage at the B&B was free before, but now it has started to charge.
I would like to ask if I can park in the parking space opposite for free.
The front desk is no longer in 1/f and has been moved to Room 806!
Please inform the guests in advance that they can check in by themselves.
No need to go to the front desk to check in!
Overall it's a good place
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Guest User
Prime Upper Floor Sea-View Twin Room
Stayed in Sep 2024
Travel with friends
1 review
2.0/5
Posted on Oct 4, 2024
Summary: Highly not recommended, I advise you to quit. Check in on National Day on October 2nd and check out on October 4th. The price is 700 per night, but the actual room price is around 150-200, which is OK for daily stay.
Hygiene: Not clean, the hygiene is not good. There are all kinds of garbage as soon as you enter the balcony (see Figure 1-3). It has not been cleaned at all. One of the switches is broken, and the bathroom will smell bad at night.
Service attitude: No response to feedback on the night of check-in (see Figure 4)
Elevator: There are about 15-20 rooms on one floor, but there are only 2 elevators + 1 freight elevator. It takes 15-20 minutes to wait for the elevator, which is very depressing.
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Response from Property: Hello, distinguished guests! Thank you very much for taking the time to give us comments and suggestions on your stay experience. We are deeply sorry for the inconvenience caused to you. If you have any questions during your stay, please let us know as soon as possible and we will follow up with you immediately. We look forward to your visit again to see our improvements and wish you a happy life!
Guest User
Prime Upper Floor Sea-View Double Bed Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The room is very nice and clean. The projection is good. The balcony is also very comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Guest User
Guestroom - Partial Sea-View (Double Bed)
Stayed in May 2024
Couples
15 review
1.2/5
Posted on Jul 1, 2024
Very close to the beach, the environment is OK, food is a bit expensive, 15 minutes walk from the sailing hall, you can't go into the sea. At a price of over one hundred, the price/performance ratio is still acceptable. All the good feelings were shattered the moment I left the store. There are 18 households on two elevators and 28 floors. Check-out and cleaning are done at noon. It is also the peak period of holidays. I had to wait for the elevator for 50 minutes before there was a vacant seat. I had to sit on the top floor and then come down, otherwise I could not get into the elevator at all. With the temperature over 30 degrees, I feel like I am going to explode. The cleaning lady took up half of the space by pushing the cleaning cart, which was a hardware defect and very unreasonable. The girl at the front desk asked for a good review, which was difficult to give. It was a sign of respect for me to suppress my anger and not give a bad review. But I have to give a bad review in the evening.
It was not until the evening that I discovered that I had left a bottle of insulin in the refrigerator. I sent a message to the front desk to go back and get it. The auntie replied and confirmed that it looked like a pen and was placed in the warehouse. On the way there, she replied again saying that she couldn't find it. I couldn't suppress my anger anymore. Not to mention the items left behind by the customer, the store owner picked them up and informed the customer. Even if you said at first that the auntie accidentally threw it away, I would just complain and think of other solutions. They gave me hope and told me it was in the warehouse. I drove over here happily for an hour, but then they said it was gone. The key point is that they found it after I got really angry. I was speechless. Internal communication is like a joke. They responded to the customer's carelessness and just went through the process of compensation. They have no understanding of the importance of the items to us. Don't be careful. When I arrived at the hotel to get the insulin, the young man didn't care at all the time. I was speechless. This is the worst B&B I've stayed in. No doubt about it.
Original TextTranslated by Google
Response from Property: Hello, first of all, I apologize for your dissatisfaction. Regarding the elevator problem, one elevator broke down that day. The property management repaired it and it was restored in the evening. It was the third elevator. The second issue is about your medicines. After you said that your medicines were missing, we immediately asked the guests staying in the hotel and the room cleaning aunt, and then went to the warehouse to look for your belongings. We also communicated with you about compensation as soon as possible. After communicating with you about compensation, we went to the warehouse to look for the medicines again, and called the aunt over at around 10 o'clock to look for them together, and finally found them for you. Please try to bring such important things with you next time. . . We hope you will stay in our hotel next time. Give us a chance to make it up to you. Finally, I wish you good health and happiness for your family.
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Prime Pattaya Sea-View Double Bed Room + Sea-View Terrace
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Facilities: Very good, high floor, facing the sea
Sanitation: Good, very clean
Environment: Very good, can see the sea directly
Service: The front desk is very friendly and very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
The room is very clean, the view is very good, the service attitude is also very good, the projection function is complete and easy to use
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Guest User
Prime Lower Floor Sea-View Double Bed Room + Sea-View Balcony
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2024
The room is very new and you can see the sea from the balcony. The beach is downstairs and the price/performance ratio is very high.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Very satisfied, I will stay here again next time. The kids will get up early to go to the beach!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
The new house is great, the environment is great, the bathroom is also very large, because it is powered by electricity, you may have to wait a while before you can take a shower, which is not a big problem in summer. It is also a good choice for a family trip with twin beds. You can see the sunrise in the sea view room on one side. You can park for free in the underground garage. The front desk lady is very patient to help you solve the problem. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Easy check-in
Convenient parking at the hotel
Joining in 2023
The configuration is quite complete
Room view is acceptable
It may be related to the room type
TV has room for improvement and needs to be more user-friendly
Rent again while taking advantage of Xinjinghui
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Anonymous User
Guestroom - Partial Sea-View (Double Bed)
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
This is my second time staying at this hotel. The front desk service is very good. They will try their best to meet any requirements. The room has a balcony, a projection, a sea view room, free parking, and is close to the beach. It is very cost-effective in the off-season. I highly recommend it.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Guest User
Prime Upper Floor Sea-View Twin Room
Stayed in Apr 2024
Family
11 review
5.0/5
Outstanding
Posted on May 3, 2024
The environment is very good and very close to the beach. Recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Yukiluo86
Prime Lower Floor Sea-View Double Bed Room + Sea-View Balcony
Stayed in Feb 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Good service, good hygiene, pet-friendly, the best thing is the sea view, the first-line sea view, you can also see the city, the night view at night is not a dark sea
Original TextTranslated by Google
6/10
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.
Guest User
Prime Lower Floor Sea-View Twin Room
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Mar 18, 2024
The balcony has a panoramic sea view, a nice environment, and convenient parking, you can park downstairs for free, the price is reasonable, it's about 6-7 kilometers to Ermalu, and it takes about ten minutes to drive. It's convenient in all aspects, but the balcony door can't be locked tightly, you can go left and right, it's okay when we went there in the off-season, but you still have to pay attention in the peak season. The only bad thing is that the bathroom door is not sealed. After going to the toilet, you have to rely on the balcony and front door for ventilation to remove the smell, which is really bad. If it weren't for the strong wind at the seaside, most people would give a bad review. I hope the store can improve it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your greatest affirmation. We will continue to surpass ourselves and do our best. You are welcome to visit us again next time.