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Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(831)
Positive reviews(791)
Reviews with photos/video(148)
Friendly front desk staff(145)
Classy environment(85)
Delicious breakfast(43)
Large rooms(27)
Luxurious(21)
Poor air conditioning(14)
Fantastic river view(13)
Well decorated(12)
Negative reviews(40)
Gastroteur
Business 2-bed Room
Stayed in Jan 2024
Family
25 review
3.7/5
Posted on Feb 3, 2024
The location os out of Shaoxing city center, it is in new district Shangyu. There is a Starbuck’s under the hotel building. Very close to several shopping malls. The Business Double Room bathroom and toilet is strangely equipped with glass windows directly looking into the room without enough frosting. You can hear every privilate sound and you can see the person inside very clearly. There is also a bathtub in the middle of the room. What kind of business colleagues can stay in such room, not alone a family. We had to cover the doors with bathrub and towels.
Guest User
Business Queen Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 20, 2023
Lynn was an enthusiastic service worker, and he greeted me warmly。I have her wechat account, so she helped me communicate with the restauran
Bai
Business 2-bed Room
Stayed in Jul 2023
Travel with friends
29 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Very happy stay with helpful staff
Simone
Business 2-bed Room
Stayed in Jul 2023
Business travellers
9 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Good location
Guest User
Business 2-bed Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The room was comfortable and dry, the hot water was hot enough, the breakfast was varied, parking was free, and it was nice to see the light show on the riverside at night from the room. The next morning, you can also run along the red track, and the location is excellent.
Original TextTranslated by Google
Response from Property: 曹娥江畔,一江秀水,兩岸旖旎。尊敬的賓客,感謝您對紹興餘坤喜來登酒店的厚愛和選擇。酒店位於上虞經濟開發區,毗鄰曹娥江江畔,城市風光與美麗江景一覽無遺。感謝您對酒店的認可,我們重視每一位賓客的體驗與感受,將不斷努力,繼續保持優質的入住環境與服務。真誠期待您的下次光臨,祝您生活愉快,謝謝!
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Family
5 review
4.5/5
Great
Posted on Nov 11, 2024
The location of the hotel is very convenient, the room is comfortable and warm, the view outside the window is very beautiful, the hotel staff are very warm and thoughtful, especially the front desk Xiao Zhao's service attitude is great! The location of the hotel is very convenient, the room is comfortable and warm, the hotel staff are very warm and thoughtful, especially the front desk Xiao Zhao's service attitude is great!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住紹興餘坤喜來登酒店,我們萬分榮幸地收悉您對酒店環境、客房和服務的認可,尤其是您對前台員工的高度評價,給予我們無限動力,讓我們可以繼續努力為賓客帶來舒適安心的住宿體驗,提供温暖周到的個性化服務。再次感謝您的評價,真誠期待在不久的將來能繼續歡迎您的光臨,為您提供服務。祝您生活愉快,謝謝!
Guest User
Business 2-bed Room
Stayed in Nov 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I have stayed at Sheraton many times. Every time I stay here, the experience is very good. The service staff is attentive. Xiao Wu at the front desk is very enthusiastic. There are many types of breakfast. The location is also very good. It is close to the shopping mall. I will continue to choose here in the future.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您下榻紹興餘坤喜來登酒店,我們十分榮幸您在酒店入住期間擁有一段愉快舒心的體驗。感謝您對酒店前台服務的認可,為賓客提供舒適的入住環境與優質的服務是我們不斷保持與追尋的目標。酒店坐落於美麗的曹娥江畔,江景宜人。再一次感謝您的分享,希望在未來還能有機會在這裏與您相遇,為您服務。祝您生活愉快,謝謝!
Jiaxingluxiaobei
Business Queen Room
Stayed in Oct 2024
Business travellers
28 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Impeccable, the room is fully equipped, the space is large, parking is convenient, the elevator is directly accessible, the first-line river view is very beautiful, the front desk Feifei is warm and hospitable, and breakfast is given as a gift, which must be praised!
Original TextTranslated by Google
Response from Property: 兩岸燈火連海嶼,一江風色送潮生。尊敬的賓客,感謝您對紹興餘坤喜來登酒店的厚愛和選擇。酒店位於上虞經濟開發區,毗鄰曹娥江畔,城市風光與美麗江景一覽無遺。感謝您對酒店的認可,我們重視每一位賓客的體驗與感受,將不斷努力,繼續保持優質的入住環境與服務。真誠期待您的下次光臨,祝您生活愉快,謝謝!
Anonymous User
Business 2-bed Room
Stayed in Oct 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 12, 2024
The hotel lobby is bright, parking is convenient, and the front desk service is also very good, especially Xiao Zhang, who speaks gently and has a good service attitude. I checked in in the early morning, and the check-in was quite fast. The room was relatively comfortable, the environment was good, the room was clean, and it was the first choice for staying. I was satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住紹興餘坤喜來登酒店,我們萬分榮幸地收悉您對酒店環境和服務的認可,尤其是您對前台員工的高度評價,給予我們無限動力,讓我們可以繼續努力為賓客帶來舒適安心的住宿體驗,提供温暖周到的個性化服務。再次感謝您的評價,真誠期待在不久的將來能繼續歡迎您的光臨,為您提供服務。祝您生活愉快,謝謝!
Guest User
Business Queen Room
Stayed in Oct 2024
Couples
18 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Facilities: Very complete, but you need to go downstairs to get the takeaway and the takeaway cabinet is not easy to find
Hygiene: Good conditions, relatively comfortable and clean.
Environment: The view is quite good, you can see the light show, good
Original TextTranslated by Google
Response from Property: 兩岸燈火連海嶼,一江風色送潮生。酒店位於上虞經濟開發區,毗鄰曹娥江畔,城市風光與美麗江景一覽無遺。感謝您對酒店的認可,我們重視每一位賓客的體驗與感受,將不斷努力,保持優質的入住環境與服務。真誠期待您的下次光臨,祝您生活愉快,謝謝!
Guest User
Business 2-bed Room
Stayed in Oct 2024
Family
8 review
3.7/5
Posted on Oct 5, 2024
Arrived at the hotel to check in at 2:45, the front desk didn't even bat an eyelid and asked me to wait for two hours before I could get a room. I asked them to coordinate, and they told me to find the manager. I have to praise Ctrip's service here. They solved the problem immediately after I complained. I give them 100 👍. I must continue to use Ctrip for bookings in the future. It's reliable. The hotel is in a good location with a beautiful night view, but the service is just this, haha. Later, another front desk was replaced to serve, and the attitude was not bad. But I want to say that you should not bully others because of your size. There are many hotels, and service is king.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇紹興餘坤喜來登酒店。我們很抱歉沒有為您提供完美的入住體驗。您所提到的問題酒店管理層十分重視,感謝您指出不足之處,我們會和相關部門同事進一步溝通,加強員工培訓改善服務質量。再次感謝您提出的寶貴意見,我們會根據您的反饋有針對性地進行提升。我們誠摯地希望下次您來紹興時,能再次考慮入住我們酒店,祝您生活愉快。
Anonymous User
Business Queen Room
Stayed in Sep 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel rooms are spacious and comfortable, with a broad view. The scenery outside the window is breathtaking, making people feel as if they are in a beautiful painting.
Original TextTranslated by Google
Response from Property: 毗鄰曹娥江,城市風光與美麗江景一覽無遺。尊敬的賓客您好,我們十分榮幸得知您對此次入住感到整體滿意,再次感謝您下榻紹興餘坤喜來登酒店。我們重視每一位賓客的體驗與感受,將不斷努力,繼續保持優質的入住環境與體貼細緻的服務。希望在不久的將來有機會再一次在曹娥江畔與您相遇!祝您生活愉快,謝謝!
Guest User
Business Queen Room
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel has complete facilities, high cost performance, powerful wifi, good environment, and a very good location. It is very convenient to eat in two major shopping malls nearby. The room is very good and I like it very much. Especially the hygiene is clean and tidy. I feel completely at ease living here. The room is very spacious and the check-in is also very fast. The hotel service is as good as always. May at the front desk will take the initiative to greet you. When you leave, she will help you take your luggage and send it to the elevator. On the way, she will also introduce the hotel restaurant, gym, etc. The service is really in place. Even if you lose something in the room, they will help put it at the front desk, and they will also contact you to send you a courier. Give a hundred likes!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,真誠感謝您下榻紹興餘坤喜來登酒店!感謝您對我們前台服務的讚揚,我們第一時間將您的肯定分享給您提名的同事。您的鼓勵定能激勵我們員工,繼續為賓客提供更優質的服務與旅居體驗。再次感謝您的點評,期待與您在紹興餘坤喜來登酒店再次相逢!
Guest User
Business Queen Room
Stayed in Sep 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
: This is a hotel I checked in twice. The room is consistent with the picture. The room is very clean and you can check in with confidence. Although the hotel is located in the development zone, it is very convenient for travel. It is next to the Cao'e River and various large supermarkets are also close. May at the front desk was enthusiastic and the girl kept introducing the surrounding facilities, which left a good impression. It is the first choice for staying and I will come again next time!
Original TextTranslated by Google
Response from Property: 友至餘居為賓,恭迎!非常感謝您選擇紹興餘坤喜來登酒店並給予滿意的評價。酒店員工對提供卓越的服務充滿了熱忱,期待您再次訪紹依然選擇紹興餘坤喜來登酒店。誠摯地希望能夠有機會再次接待您,併為您提供另一段美好入住體驗,謝謝!
Guest User
Business Queen Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is cozy, the front desk staff Xiao Zhao has a gentle service attitude, and also thoughtfully helps to enter the license plate in advance, so you don't have to scan the code every time. The hotel is also in a very good location, very convenient, and overall it is great. I will stay here again next time. Very satisfied!
Original TextTranslated by Google
Response from Property: 友至餘居為賓,恭迎!感謝您對我們前台服務的讚揚,我們第一時間將您的肯定分享給您提名的同事。您的鼓勵定能激勵我們員工,繼續為賓客提供更優質的服務與旅居體驗。再次感謝您的點評,期待與您在紹興餘坤喜來登酒店再次相逢!