King Abdallah Street, Sharm Al Shiekh, Sharm El Sheikh, South Sinai Governorate, 00000, EgyptView Hotel Details
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Falcon Naama Star Hotel Guest Reviews
3.5/5
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(58)
Positive reviews(42)
Reviews with photos/video(8)
Negative reviews(5)
Guest User
Standard Double Or Twin Room
Stayed in Sep 2024
Couples
1 review
2.0/5
Posted on Sep 13, 2024
not clean .do not choose this hotel
Guest User
Stayed in Apr 2024
Solo travellers
7 review
1.7/5
Posted on Apr 25, 2024
Terrible.! Dark room (window is onto the corridor where other guests walk), foul smell, brown water, dirty toilet, no toilet paper, fridge acts as freezer, most sockets don’t work, towel was stolen from pool area, staff were rude especially bar man when I asked for a coffee.! Some of the staff are great and the location and pool are good but it’s not worth it.! There are much better places
Guest User
Stayed in Jun 2023
Family
1 review
1.5/5
Posted on Jun 11, 2023
Hotel very bad restaurant not clean rooms vey small AC not working breakfast very limited i’m not recommend this hotel at all
Yuleishan
Stayed in Oct 2023
Solo travellers
35 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Except for the late dinner, everything else was good.
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Aleksandr 333
Stayed in May 2023
Couples
35 review
4.0/5
Very Good
Posted on May 7, 2023
Good hotel for your money. Beautiful area. The breakfast is very varied!
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Guest User
Stayed in Jun 2023
Solo travellers
11 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Very good location
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Ayçe Ezgi K
Stayed in Jul 2024
Couples
1.0/5
Posted on Jul 11, 2024
It is so dirty. I and my husband stayed here for 5 days but everyday a new problem occured… for example the televison in the room doesnt work properly. The aircondion doesnt work properly it doesnt even make the room cold. When the aircondition works it works too loudly and you cant sleep with the loud atmosphere. Also we told them to clean the room. They did not mop the floor vacuum the carpet… they did not even change the bad sheets :( they just make the bad thats all! Falcon naama is a nightmare I saw any kind of insects here during my vacation. Also in my hair I got insects unfortunately. People who consider to go to this hotel. I think you should not even walk around this hotel.
Response from Property: dear our guest, we are very disappointed from the below comments, we will go through it, our deep apologize, please can you contact the hotel for more details and to show you the Falcon standard.
Midomadouk
Stayed in Jun 2024
Solo travellers
4.0/5
Very Good
Posted on Jun 22, 2024
Fly from London To be there for one week all inclusive Hotel is good not far from beach all staff very friendly Ahmed in loopy bar very good cocktails doing Abdo in safari get really nice trips Food is ok and tasty House keeper very nice clean my room every day Reception staff very helpful Thanks for every one make my stay really nice
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.
angela d
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 31, 2024
This hotel is amazing ideal location for exploring the area the staff are great nothing is too much trouble for any of them restaurant and bar staff were outstanding asked us our names on the first day and aleays adressed us by name every meal time ...animation team work hard to get everyone involved and are always around for a chat and give advice on the area ... food won't be to everyone's taste but we always found something to eat we have come straight home and rebooked for next year
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.
Guest User
Stayed in Mar 2024
Solo travellers
5.0/5
Outstanding
Posted on Mar 1, 2024
the most underrated outstanding hotel you will find in sharm el sheikh with the best staff. absolutely gutted to leave this place to come home. from arrival to departure the staff could not be more helpful and welcoming. every single one of them. an absolute credit to this hotel. above and beyond. from reception staff to catering / bar staff. even towel guys, cleaners, gardeners. the whole team. polite. happy staff. cannot do enough to make sure your stay is a happy one. can’t wait to return.
6/8
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.
Luisa J
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 7, 2024
The staff was incredibly kind and helpful, the faculty was always clean and everyone was making sure that the guests have a great time. The rooms were very spacious and the animation team always granted a good mood amongst all the guests and all in all it was a great stay.
Response from Property: Dear our Guest, “Thank you so much for taking the time to share your experience at Falcon Naama Star Hotel. We take pride in knowing our guests are happy with their stay experience .” Best Regards, Executive Office, Falcon Naama Star Hotel.
marchX7638BF
Stayed in Jan 2024
Couples
4.0/5
Very Good
Posted on Jan 31, 2024
I had written a review before and gave an overly harsh analysis. I usually go to large holiday villages with multiple restaurants, bars, pools etc and I cruelly based my experience on that. This hotel is really good. The staff are so attentive! Osama is a superb manager and he has your comfort during your stay at the top of his agenda. Ask him for anything and he'll sort it. We didn't like the food, he had his chefs cook up a bespoke meal. We didn't like the drinks, he got his bar staff to help us find something we liked. We didn't like the little shops in the hotel and their pushy sales, he told them to stop. It's a 3 star hotel but the staff all treat you like it's a 5 star. Recommended for those who want to stay near to Naama Bay at a budget but receive excellent service.
923stargate
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 15, 2024
This is the second time I stayed in this hotel I came out with all family members once we got there hotel checked us all in and a lovely man didn't get his name took all of you're suitcases and bags as we settled in 2 weeks all inclusive were a blast down to pool staff bar staff who put you're towels down every morning and drinks were brought to you every day animation team kept you entertained restaurant food you never went hungry if you didn't like what was on restaurant staff were happy to cook you something you like lounge bar you could get all inclusive drinks all in all had a great time only thing the hotel needs is a update looking a bit tired looking forward to be back soon
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.
FlippertyG
Stayed in Jun 2024
Solo travellers
5.0/5
Outstanding
Posted on Jun 22, 2024
Staff here are so helpful and friendly, it is a very pleasant place to stay. Food is amazing. Delicious traditional fare. No shortage of vegan options. I ate like a Queen. The waiting staff can't do enough for you- what lovely young men... they really made my holiday delightful. The pool is not heated. It is cold in January, but you soon get used to it. It's a good size, and there is a small hot tub area. A range of animation activities every day keep you active! I enjoyed 'stretching' each morning and yoga, but there is so much more- dance, volleyball, darts. The bedroom was large, basic, but had everything I needed and I had no complaints. Housekeeping were good, everything was clean. You can buy day trips from the trader in the foyer... snorkelling/diving, Dahab, bedouin show, buggy ride/desert aentures and more. There is also a taxi company there. There are small shops selling souvenirs, snacks, perfume, (I believe there is a health clinic on site also).... and the hotel has it's own spa! The massage comes highly recommended. The hotel has beach access (shared with another hotel) which is a 10 minute walk away. It is a small beach but well equipped with bar, longers, and a massage tent! You can book a glass bottomed boat trip from the many piers along the bay and view the wonderful sealife below. Everything you need is within 10 minutes of Falcon Naama Star.... there is a chemist across the road , souvenir shops are next door (or just down the street in naama's centre), bowling alley, cafes bars and restaurants. Taxis run along the main street to the left (just flag one down...but set a price before leaving). Buses run from there also, or from the street across the way (behind pharmacy) A shopping mall backs onto the hotel -accessed from either the road behind the hotel (go out, turn left,left, left for level access) or the covered stairwells just down the road from the hotel. There is a Tutankhamun museum in the shopping centre. Lovely place to say with everything you need on your doorstep. I will be back.
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.
Razan A
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 20, 2024
As it's not the first time in the hotel, but this time was more different and amusing cause of the variety of programmes that the active animation team performed especially Mr.Marwan Gamal was very funny and attracted all the gusts' attention.
Response from Property: Dear our guest, Thank you for being with us, hoping to see you soon, best regards from Falcon Hotels family.