We booked this hotel very quickly during peak travel times (last minute, just a few hours before departure).
The good: the hotel is well located, with plenty of shops and plenty of places to stroll; the food is well prepared (we got food poisoning once, not at the hotel, but at the nearby Pomodoro restaurant); the beach is nice with a gentle slope; reception quickly resolves issues when possible (for example, they gave us an extra room with a connecting door for a fee, and everyone was happy).
The bad: housekeeping is poor (there's a lot of dirt behind the bedside tables and other hidden places—they haven't been cleaned in years); I left £200 a day in each of my two rooms, at a rate of £100; the bathroom is dirty and requires extra effort to scrub, but that wasn't attempted; the lighting in the room is poor; the air conditioning is very noisy; Overall, the rooms (at least two) are very run-down, and it feels like they've simply squeezed the hotel dry, with the only renovation being painting the entrance doors to the rooms. The entertainment is subpar—primitive evening "shows"; and I'll mention the food—I couldn't finish my sausage (sausage is a bad word).
Five-star hotels are not all the same.
The prices, as I understand it, also vary.
Consequently, the hotel is worse than some others, but the price is also lower.
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