Shamakhi Palace Sharadil

Shamakhi Palace Sharadil Reviews

Shamakhi Palace Sharadil

Shamakhi Region, Shamakhi District, AZ5617, AzerbaijanView Hotel Details
Shamakhi Palace Sharadil
Shamakhi Palace SharadilShamakhi Palace SharadilShamakhi Palace Sharadil
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Shamakhi Palace Sharadil Guest Reviews

4.4/5
Very Good
59 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(59)
Positive reviews(43)
Reviews with photos/video(7)
Negative reviews(8)
Ilham Abdullayev
Stayed in Sep 2022
Family
30 review
5.0/5
Outstanding
Posted on Oct 25, 2022
WE CAN T SLEEP TILL 02 00 BECOUSE OF DISCO CLUB IN SECOND FLOOR THIS IS UNACCEPTABLE
Anonymous User
Deluxe Double Room (King)
Stayed in Oct 2024
Business travellers
61 review
4.2/5
Very Good
Posted on Nov 19, 2024
It's a good hotel, worth recommending. The breakfast is good, the room is large enough, the bed is of good quality, and the check-out time is very warm. The only thing is that the location is a bit far away. You have to drive by yourself. It takes at least 2 days to drive from the airport. hours.
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Liulangdexiaomiumiu
Deluxe Double Room (King)
Stayed in Sep 2024
Couples
68 review
5.0/5
Outstanding
Posted on Nov 7, 2024
great! On the top of the mountain, the decoration is very luxurious, and the buffet dinner is 30 local currency per person.
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Seyidova
Stayed in Apr 2023
Family
7 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Nash lyubimiu otel
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264naeems
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 28, 2024
We were absolutely not expecting such a beautiful place abd excellent hospitality. Pictures do not so justice to the place. We loved it so much that we returned for a second time during our very short 5 days visit to azerbaijan . We will definitely be returning again to this place whenever we visit azerbaijan again. Thanks to the staff specially Miragha at the front desk (hope I am spelling his name correctly) and the general manager Mr. Suleman. My only regret was that I was not able to use the dpa facilities as those are not separated by gender. Main corridors that connect the separate rooms are mixed gender, hence not suitable for those who seek a more separate experience. But despite this I will still come back to the hotel. If the management could work on this then perhaps it will add more to ots charm.
6/25
Response from Property: Dear valued guest, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. We're happy that you liked your stay with us. We'd like to remind that we had ladies hour everyday from 4pm to 6 pm. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
Nigar M
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Aug 25, 2024
Dear Shamakhi Palace team and management, we were your guests this week, the children were very happy, your entertainment was very memorable for children and adults, our family is very grateful to the management of the Entertainment Team, Mr. Röyal, and Ms. Sabriya, who made us and the children happy with pleasant and smiling face, with enjoying games . We would like to inform that it is because of these entertainments children and adults want to come again to this Hotel. As you know Entertainment and entertainment programs, even in the hotel system around the world, is always one of the priorities in hotel system. Thank you, see you soon.
Response from Property: Hörmətli Nigar xanım, Hotelimizi seçdiyiniz və haqqında rəy yazmaq üçün dəyərli vaxtınızı ayırdığınız üçün minnətdarıq. Bu cür müsbət rəylər sizlərə daha da yaxşı xidmət göstərməyimiz üçün motivasiya qaynağıdır. Ümidvarıq ki, bu gözəl təəssürat bundan sonrakı bütün ziyarətlərinizdə də davam edəcək. Hörmətlə, Shamakhi Palace Sharadil Komandası
Yuksal
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jul 13, 2024
My recent stay at the Shamakhi Palace Sharadil in July 2024 was a blend of both remarkable experiences and a few disappointments. Here’s a detailed account of my visit: Pros: 1. Luxurious Old-Fashioned Vibe: The hotel exudes an elegant, old-world charm. The decor and ambience transport you to a bygone era, making the stay feel special and unique. 2. Cleaning: The cleanliness throughout the hotel was impeccable. The housekeeping staff did an excellent job of maintaining a pristine environment. 3. Delicious Meals: The dining experience at the hotel was top-notch. The meals were gourmet quality, with a variety of dishes that catered to different tastes and dietary requirements. 4. Reactive to Issues: The staff was very responsive to any problems or concerns raised. They made genuine efforts to address issues promptly and efficiently. 5. Ideal Location: The hotel's location is ideal for travellers, situated directly next to the Baku-Shamakhi-Yevlakh highway, a 20-minute drive from Shamakhi city and a 90-minute drive from Baku. This makes it very convenient for those arriving by car and planning to explore the surrounding area. 6. Hiking Opportunities: For nature enthusiasts, the hotel offers excellent hiking opportunities in the nearby forest. The trails are well-marked and offer a refreshing escape into nature. On the way there you can come across bunny farms, horse riding opportunities, and shooting ranges. 7. Great Air Quality: Since the hotel is surrounded by a mountain and forests, you can enjoy fresh dry air even during summer months while other regions, including the capital, are subject to sweltering heat. Cons: 1. Late Check-In Time: The check-in time at 15:00 felt a bit late. It would be more convenient for guests if it were earlier, at least 14:00 which is more common. 2. One Key Card Given: The policy of providing only one key card per room was inconvenient, especially for couples or families who might need to access the room separately. 3. Odd Location of Cafeteria: The cafeteria's location within the hotel was somewhat awkward since it requires passing through the arcade to access it. 4. Bathroom Issues: In our room on the 4th floor, the bathroom had several problems. The sink and drainage in the shower were faulty, and there were noticeable rust stains on the tiles. 5. Worn Out and In Need of Renovation: The hotel has clearly seen better days. Some areas are quite worn out and would greatly benefit from renovation to restore their former glory. As we’ve been told, some background renovations have been completed in 2024 and the visual refurbishments will be carried out after the end of this season. 6. Non-Meal Items Lack Labels: Non-meal items like dairy products did not have labels on them, making it difficult to know exactly what was being served. 7. Shallow Pool: The pool, which features water slides, is only 80 cm deep. This depth is suitable for children but too shallow for teens to enjoy fully. Despite these d
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on *********** in regards to your recent stay at Shamakhi Palace Sharadil Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, your feedback is a great help to continue to improve our hotel operations. Kind regards, Shamakhi Palace Sharadil
201rehimr
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on Jun 15, 2024
Shamakhi Palace our favorit Hotel. Especially the hotel Entertainment was great. Children love to rest here and it was very intresting for them. Kids dance, face art, games and ect. Entertainment facilities. Restourant food also was delicious.
Response from Property: Dear Mr. Rahim, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. We're happy that you liked your stay with us. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
Mohammed A
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 2, 2024
What a fantastic experience! From the warm welcome at the reception by Shenaz to the delightful kids' entertainment provided by Sabrina, everything was simply wonderful. Breakfast & dinner had plenty of options & was zestful! I highly recommend it!
Response from Property: Dear Mr. Mohammad, Thank you for choosing our hotel and taking your precious time to write such a positive review about it. This kind of reviews motivate us for even better performance. Our friendly team are looking forward to welcome you once again at your home away home. We're happy that you liked your stay with us. It was great to see you in our hotel and hope you'll honor us again with your visit. It was great to see you in our hotel and hope you'll honor us again with your visit. Best regards, Suleyman Mammadov General manager
pratibha h
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 10, 2024
We arrived at the hotel quite late, yet the staff was exceptionally accommodating. It was my birthday, and to our delight, they surprised us with a cake, which added a special touch to our stay. The hotel offers 24/7 in-room dining, which was convenient for our late arrival. Since we checked in at midnight, the hotel graciously extended our checkout time by two hours, which was extremely helpful after a long journey. In the morning, we were warmly welcomed by Ms. Shabnam, who provided excellent guidance in planning our day. Her assistance was invaluable and greatly enhanced our experience. Overall, the hotel’s service exceeded our expectations, and we appreciated the thoughtful gestures and attentiveness of the staff.
Response from Property: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
Rashid A
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 23, 2024
A good place for a family vacation. It was our second time here and plan to return again... Prices are affordable, weather is comfortable and the nature is beautiful ... Outside pool is big enough and inside one is also nice... Good is tasty and rooms are big...
Response from Property: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
WaleedGaratli
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 26, 2024
Dear Mr. Sulaiman, GM Shamakhi Palace Sharadil, I would like to congratulate you on your dedicated and highly initiative team members and you personally for a great leadership. I would also like to take this opportunity to specially commend Mr. Sanan, Mr. Shafayat, Mr. Farid, Mr. Valid, Mr. Nicat, Mr. Subhan and all those lovely always smiling and helpful gents. Add to all of this a marvelous real palace hotel in a wonderful location, scenic views and fantastic food and services. Thank you so much.
Response from Property: Dear Waleed Garatli , First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, General Manager, Suleyman Mammadov
sarkhanbayk
Stayed in Jun 2024
Family
1.0/5
Posted on Jul 22, 2024
I’ve made a reservation of cottage for 3 adults and 3 infants for whom 2 times asked and got confirmation that baby crib will be provided, and even after payment I tried to reconfirm and asked and got confirmation. But it’s check in day, we’re sorry, its not available/ we dont have it. If the hotel calls itself 5 star, then at least could tell that its question of availability, but not like no worries, but then there s smth to worry about.
Response from Property: Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel . We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay . We are reviewing your comments with our team as we continually work to improve our guest experience . We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel . Thank you again for your time and feedback. Sincerely, Shamakhi Palace Sharadil Team
Nigar E
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 22, 2024
There is face painting for children, mini disco master class, water games for children and many activities for adults too. The staff are very nice, friendly, they enjoy their job and have a good time with the kids. Thank you entertainment family
Response from Property: Dear Guest, First and foremost, I would like to thank you for having selected our Shamakhi Palace Sharadil Hotel for your stay . I am happy to read that you found most of our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Shamakhi Palace Sharadil Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel. Sincerely, Shamakhi Palace Sharadil Team
Tour28266208971
Stayed in Jun 2024
Travel with friends
1.0/5
Posted on Jul 18, 2024
While the exterior of the place is appealing, the lack of facilities for international guests is glaringly apparent. 1. The breakfast service ends at 9 am, which is far too early, especially for those on holiday who want to relax and sleep in. This timing is an unnecessary inconvenience. 2. There are no creamers or milk available. When I asked housekeeping, they bluntly informed me that such items are not provided and suggested I purchase a cappuccino instead. Only after insisting on speaking with a manager did they finally send complimentary cappuccinos as an apology. 3. The plug points are deeply entrenched in the walls, making them difficult to access. When I asked the reception for a universal adapter, which is a standard amenity in other hotels I've stayed at, I was told they don't offer this either. Overall, the service here falls short of expectations for international travelers.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on *********** in regards to your recent stay at the Shamakhi Palace Sharadil Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, your feedback is a great help to continue to improve our hotel operations. Kind regards, Shamakhi Palace Sharadil Team