To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(125)
Positive reviews(117)
Reviews with photos/video(19)
Awesome amenities(22)
Easy to get around(20)
Convenient location(15)
Close to metro(10)
Clean bedding(6)
Many amenities(6)
Large rooms(5)
Would stay again(2)
Negative reviews(8)
Guest User
Standard Room - 4-Person Occupancy (2 beds)
Stayed in Sep 2024
Family
21 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The room and bedding was perfectly clean, had every top quality amenity we could ever need, was beautifully decorated and felt new. The bathroom and shower were also perfectly arranged. We moved here to be close to Shenyang Bei Shan for an early train. We only wish we could have spent more days here! My kids were so disappointed we couldn't spend more time in this fancy hotel :)
6/7
Response from Property: thanks very much
Guest User
Deluxe Triple Room
Stayed in Sep 2023
Family
2 review
3.2/5
Posted on Sep 24, 2023
Think twice before staying here.
Location wise it is great. Few steps to subway only.
Service wise - there is no front desk. You got to collect the keys according to instructions sent over wechat. The person could have sent instruction early to prevent customers getting lost at what to do.
Cleanliness - bedsheet is clean. But mattress is not. Make my skin itchy as hell.
Amenities - there is a 24 hr mart down below which is very convenient.
Response from Property: Hello, we offer one change for each bed, but even five-star hotels won't offer you one change for each guest! We don't have a front desk in our apartment, but we can't check in on our own. I will personally come down to pick you up, right?! Moreover, your attitude really disgusts me. So far, I haven't seen any more impolite guests than you. Don't go anywhere and say you grew up abroad, it's too embarrassing for Singapore! You are the most impolite and cultured guest I have ever seen in my career. Thank you
Guest User
Standard Room - 4-Person Occupancy (2 beds)
Stayed in Jul 2024
Travel with friends
4 review
1.7/5
Posted on Jul 10, 2024
The first picture is the booking photo on Ctrip, and the second picture was taken by myself. You can upload the actual picture and I will go if you accept it. If you don't accept it, I won't go. If you upload the entire online picture, it will be very bad.
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Response from Property: Dear, there are multiple pictures in the same room type link, because the first picture can only show one picture, so you need to move your lucky little hand and move back. Which room you like, you can tell me in advance. When you enter the room If you are not satisfied in the end, you can tell me that you can return or exchange it. Isn't it a bit unfriendly for you to leave a negative review after staying silently? It's not easy to run a small business, so I still hope you will show your kindness.
Guest User
Cozy Queen Room
Stayed in Jun 2024
Travel with friends
10 review
2.5/5
Posted on Jun 9, 2024
I am very dissatisfied with the hygiene. The boss's attitude is okay. The washing machine is broken.
1. The bed is very high. You can see the garbage under the bed without bending as soon as you enter the door. If you have a high bed, you might as well clean it.
2. The room is even more dirty. The boss left a pack of wet wipes. Does it mean that the guests are required to sweep the floor and wipe the dust by themselves?
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Response from Property: My service attitude has always been online. I folded the drain pipe of the washing machine and put it aside for the sake of appearance. Anyone with a little common sense knows to put the pipe down when using a washing machine. Besides, you said that the washing machine cannot be used, so I immediately offered to come over and give you a look. , you said you don’t need it, no need, I never thought you wouldn’t even put down the tube? ! Why do you still comment that the washing machine doesn’t work! It's also our fault that we put a pack of wet wipes in the bathroom for you. We are not a star hotel, but a very ordinary B&B with very cheap prices, but we provide you with free items, such as disposable toothbrushes, combs, soap, and toilet mats. Paper cups, paper towels, paper towels, and even wet wipes were provided for you, but you were so dissatisfied. You said we didn't clean the bottom of the bed well. I apologize to you. It was our negligence. You can ask us to clean it a second time. Or change rooms, or check out without staying. Why do you think we are so miserable, and you still stay for several days without leaving? ! It’s really hard for people to understand! My bedding, quilts, and quilt cores are all very good and clean. They are changed after every guest. Towels and bath towels in higher-end hotels may not be as good as mine. Please don't deny our value just because of a slight negligence. grateful! Wish you a happy life!
Guest User
Cozy Queen Room
Stayed in Apr 2024
Solo travellers
13 review
5.0/5
Outstanding
Posted on Apr 26, 2024
The room is clean, bright and tidy. The location is super good. There is a subway station downstairs and a convenience store next to it. The landlady is very nice.
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Response from Property: Thank you for your recognition and welcome to visit us again next time.
Guest User
Cozy Queen Room
Stayed in Oct 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Thank you dear sister for your patient service. It was a perfect accommodation experience. I was on a business trip and stayed for a few days. The sister took very good care of me. Everything around was very convenient🙏😊Thank you🙏
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Response from Property: Thank you for your affirmation
Manmanmanmanmantouya
Special Room
Stayed in Jan 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The room is very bright and clean. The landlady is very gentle and easy to talk to. I like it very much. The location is also very good. I look forward to staying here next time.
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Response from Property: Thank you for your recognition, 💗
Guest User
Special Room
Stayed in Jan 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Great accommodation experience! The room is clean and tidy without smoke! The bedding is warm and comfortable, very relaxing, a quiet and beautiful sleep, relieving fatigue, very relaxing! The boss is enthusiastic and honest! I will stay here again if I have the chance!
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Response from Property: Thank you for your recognition and welcome to visit us again
Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Facilities: Complete
Sanitation: Very clean
Environment: Nice
Service: Very good
Original TextTranslated by Google
Response from Property: Thank you for your recognition
Guest User
Cozy Queen Room
Stayed in Jun 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jun 27, 2023
It's great, the store owner is also very welcoming, and it's quiet at night! ! There will be no noise, the room is very big, there are many restaurants downstairs, and you can reach the subway station in just a few steps! A very satisfying trip.
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Response from Property: Thank you for your recognition
Guest User
Cozy Queen Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 2, 2023
The environment is very good ~ there are refrigerators, microwaves, toiletries and everything. The bed is big and very comfortable ~ I will book this hotel when I come to Shenyang in the future ~
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Response from Property: Thank you for your recognition
Anonymous User
Cozy Queen Room
Stayed in Oct 2023
Travel with friends
56 review
1.0/5
Posted on Oct 28, 2023
The hygiene is very poor, there are a lot of broken hairs in the room, and there is dust on the table.
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Andy0215
Cozy Queen Room
Stayed in Oct 2023
Business travellers
15 review
5.0/5
Outstanding
Posted on Nov 14, 2023
Very good accommodation experience, very clean and tidy, worth recommending, convenient transportation, city center. Easy to go out, supermarkets and breakfast restaurants nearby. It is a city flagship hotel.
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Response from Property: Thank you for your recognition
tianyi39
Cozy Queen Room
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 31, 2023
This is the first time I feel that this apartment in Washington is so cost-effective, so I extended my stay immediately. The lady boss is also very nice and enthusiastic, and she also helped me solve the problem of storing medicine. I must stay here again next time I go, but I forgot to take pictures! A great apartment!
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Response from Property: Thank you for your recognition, welcome to visit again, 💗
Guest User
Cozy Queen Room
Stayed in Mar 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 24, 2023
The environment is good, clean, quiet, and the location is convenient! Come here again next time!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and welcome to come again next time