No.249 Zhengyang Street, Shenhe District, Shenyang, Liaoning, ChinaView Hotel Details
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Guest Reviews of HYGGE Hotel (Shenyang Imperial Palace)
9.5/10
Outstanding
695 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.7
Cleanliness9.5
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All reviews(695)
Positive reviews(686)
Reviews with photos/video(287)
Convenient location(171)
Tasty coffee(72)
Close to scenic area(34)
Friendly front desk staff(32)
Tasty food(25)
Good audiovisual experience(24)
Well designed(22)
Perfect for kids(21)
Negative reviews(9)
Anonymous User
Forest Room (Double Bed)
Stayed in Aug 2024
Couples
5 review
6.5/10
Posted on Oct 16, 2024
Ok stay, but not recommended for foreign tourists. To check in, staff insisted on us providing a China number to remain contactable at all times by the authorities, so I had to trouble a friend. Worst aspect is toilet smells bad. There's also an ash tray in the no smoking room lol. Sometimes the room is made up and sometimes it's not. Best aspect is the long flat screen TV projector with many shows, and location proximity to Shenyang Palace. Appreciated the welcome gift bag with snacks.
Response from Property: We are sorry for the inconvenience caused to you. Check-in information is stipulated by the public security. We can only follow the procedures. We are sorry again for the trouble caused by the bathroom problem. We have actively dealt with it. Thank you for your feedback. We are indeed a non-smoking area, but we cannot control this matter perfectly. I hope you can understand. All the staff apologize to you. Welcome to Genqianer Hotel again. All our efforts are worth it.
Guest User
Forest Room (Double Bed)
Stayed in Apr 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Jun 3, 2024
Nicely decorated lobby and room. Downstairs is cafe and bar. Super close to imperial palace. Coffee is very good. They gave you nice kits and drip coffee.
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
Guest User
Forest Room (Double Bed)
Stayed in Jun 2024
Solo travellers
4 review
10.0/10
Outstanding
Posted on Jul 13, 2024
Staff was very friendly
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
Anonymous User
Selected 2-bed Room
Stayed in May 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Jul 2, 2024
goodgoodgood
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
Bandaolaofanhe
Selected 2-bed Room
Stayed in Mar 2025
Other
6 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room is not big but very clean. The housekeeping is timely. The service is warm and thoughtful. There are many places to eat nearby. You can go to the Forbidden City on Dashuaifu Middle Street. It is also very convenient to drive. The bathroom is a bit small. It's a pity that the ragdoll cat was lost.
Original TextTranslated by Google
6/15
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
Ac085
Forest Room (Double Bed)
Stayed in Mar 2025
Business travellers
126 review
9.2/10
Great
Posted on Apr 26, 2025
The first floor is a coffee bar, and the second floor is accommodation. The rooms are clean and sanitary, and the surrounding supporting facilities are complete. The Forbidden City and Zhongjie Street are just outside. It is a quiet place in the bustling city, a place for the soul to rest.
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Guest User
Selected 2-bed Room
Stayed in Mar 2025
Family
8 review
9.2/10
Great
Posted on Apr 18, 2025
The hotel experience was great! The staff was warm and thoughtful from check-in to check-out, and answered all questions. The hotel is in an excellent location, with convenient buses and subways around. It doesn't take a detour to go to various attractions, saving a lot of time. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Shenggementouzou
Forest Room (Double Bed)
Stayed in Mar 2025
Couples
5 review
8.7/10
Very Good
Posted on Apr 18, 2025
The first floor of the hotel is a bar & coffee shop, and the second and third floors are accommodation. The rooms are very clean and soundproof at night, but cars on the street start honking at 6:30 in the morning. The hotel is really close to the Shenyang Palace Museum, a 5-minute walk away. It is suitable to take a taxi for transportation, as it is quite a long way from the Huaiyuanmen subway station. The price is not expensive during non-holidays.
Original TextTranslated by Google
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
allenxue0612
Selected 2-bed Room
Stayed in Mar 2025
Travel with friends
23 review
10.0/10
Outstanding
Posted on Apr 6, 2025
I came to Shenyang during the Qingming Festival holiday and chose this hotel near the Forbidden City. The hotel has a really good location, very close to Zhongjie Street and the Forbidden City. I woke up on the morning of the holiday and went straight to the Forbidden City without queuing. It was raining heavily on the day we arrived, and the owner kindly let us use his last umbrella. It also rained on the day we left and the owner kept our luggage until very late, but he still let us take shelter from the rain. It was a very pleasant trip. Next time I have the chance to visit Shenyang, I will choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Haotangtang
Selected 2-bed Room
Stayed in Jan 2025
Family
5 review
10.0/10
Outstanding
Posted on Feb 23, 2025
A very good trip. The hotel service is very good. I left my children with two items and the owner helped me mail them home very seriously! I will stay here again next time I come to Shenyang!
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Anonymous User
Selected 2-bed Room
Stayed in Jan 2025
Family
18 review
10.0/10
Outstanding
Posted on Feb 23, 2025
The hotel is in a good location, close to the Forbidden City and Zhang Xueliang's former residence. It's much better than I thought it would be facing the street. It's not very noisy, but the people next door get up at around 6 o'clock and keep talking. The walls are not very soundproof. The service attitude is very good, and breakfast can be delivered to the room! The room is relatively clean.
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Anonymous User
Selected 2-bed Room
Stayed in Jan 2025
Family
20 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The hotel is near the Shenyang Imperial Palace, just a few minutes' walk away. The front desk service attitude is very good, and they answered all the questions. WeChat replies are also immediate, and they even came to the room to help us debug the network. Thank you very much! The bedding is also very comfortable, and it is not noisy even if it is facing the street. I slept very well at night!
Original TextTranslated by Google
Response from Property: 親愛的朋友,看到您的評價,甚是歡喜,感謝您對我們的信賴及好評,能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~
Guest User
Featured Family Member Mini Room (Fridge)
Stayed in Jan 2025
Family
6 review
9.0/10
Great
Posted on Feb 8, 2025
The hotel is in a good location. It is a 10-minute walk from Huaiyuanmen Station, Metro Line 1, Exit B. The waiter took the initiative to help me put my luggage in the room. I stayed there for many days and needed to ask the front desk to take care of the garbage in the room. The customer's request was handled immediately. The bathroom had a bit of an unpleasant smell. The hair dryer had a small air volume and was not easy to use. There was a free cultural and creative gift package in the hotel order, but it was not given to me. Breakfast 20 yuan/person
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Anonymous User
Selected Queen Room
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Feb 4, 2025
The location is very close to the Forbidden City, just a few minutes' walk away. You can play in the snow on the platform downstairs, which makes the southern little potato very happy! The front desk is very nice, and the kid from the baby club always runs over to chat.
Original TextTranslated by Google
Response from Property: Dear friend, I am very happy to see your evaluation. Thank you for your trust and praise. It is worth our efforts to get your recognition of our inn. Genqianer Inn looks forward to your next visit so that you can have a different stay experience every time you come~
Guest User
339393674Guestroom (Double Bed)
Stayed in Dec 2024
Family
6 review
7.7/10
Good
Posted on Feb 3, 2025
The staff are very nice, the coffee shop environment is also very good, the dog Xiao Nian Gao in the store is super cute, but there is no elevator, the luggage needs to be carried upstairs, I live in a family room, the bottom seam of the bathroom shower room will leak water when taking a shower, I hope the store can repair it in time, overall it is still good, the toasted bagels for breakfast are delicious
Original TextTranslated by Google
Response from Property: 很抱歉讓您有不好的體驗感,感謝您的反饋 我們及時處理。能得到您對我們的客棧的認可,我們再多的努力都是值得的,根前兒客棧 期待您下次的光臨 讓您每次來都有不一樣的入住體驗~