I arrived at the hotel at almost 12 o'clock in the middle of the night. I booked a special room without windows. I was not short of money because I was tired from driving for the past two days and wanted to get up late the next day. I was afraid that the sunshine would come in and wake me up the next morning. As a result, I went to the front desk and asked for a room upgrade. In fact, the special offer room without a window was no longer available. Otherwise, who would be so kind as to upgrade the room to 815 on the 8th floor? It is next to the restaurant. I feel light. It is next to the restaurant. There will be noisy people eating the next morning. I called the front desk and asked to change. The front desk said that there was only one 820 left and one 815. The 820 was next to the elevator entrance. I said don't upgrade me. I asked for the one I booked. But the front desk said no. These two rooms were specially upgraded for events. Then the special room is gone. Why can I book it on the Ctrip app? Is it deceiving consumers? My friend advised me to forget it. It was quite tiring, so I compromised. Then I took the room card and opened the door of 820. It couldn't be opened. I went downstairs to the front desk to re-swipe it. When I came back up, it still couldn't be opened. It said it was degaussed. Ask the staff to open it. I was alone again, then I entered the house, then turned off the heating, turned it on to the maximum wind, and the maximum temperature, but it was still not hot, and I froze to death. Because I was too sleepy and tired, I fell asleep. At 8 o'clock the next day, the sound of the electric drill started. I suspected that I was being targeted. I called the front desk to change the room and said that I could check out late at 3 or 4 o'clock. I thank you, but what's the use? I checked out after 12 o'clock. This hotel has been getting worse and worse after staying so many times. When checking in, the front desk upgraded the room type and told me to give it a good review! I really can’t give you such a good review. My blood pressure is now over 190. The only good review is the lady at the front desk who gave me the room card on the 19th (she gave me my hair, she was very cute, she had a good attitude, she apologized, etc.)
Original TextTranslation provided by Google