Estay Residence（Shenzhen Luohu Shuibei Jewerly city branch） Reviews

Response from Property: Dear customer, hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip. We can create more perfect service for you.

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your detailed and thoughtful review of your stay with us! We are thrilled to hear that you enjoyed our prime location in the luxurious Shuibei area, with its convenient access to restaurants, coffeehouses, and metro stations. It’s wonderful to know that you appreciated the spacious, well-furnished, and smartly lit room, as well as the comfortable bed and thoughtful amenities. We’re glad the ventilation system worked efficiently to keep the bathroom dry and that the stunning view from the 30+ floor added to your experience.Your kind words about our friendly and helpful staff mean a lot to us. We are delighted that our team’s efforts to communicate effectively, even with the help of translation apps, made your stay more comfortable. Rest assured, we will continue to strive for excellence in cleanliness and service.We truly appreciate your feedback and are so happy that you had a pleasant stay. We look forward to welcoming you back in the future!Warm regards, Hotel Management Team

Response from Property: Dear guest, thank you for your recognition of our facilities and your detailed feedback! We are very happy to hear that you are satisfied with our environment and quiet atmosphere, which is really important for business travel and indoor work. Regarding the situation you mentioned about not having a washing machine in the room, it is because you booked a special king-size bed, which does not provide a washing machine. We recommend that you choose another room type next time. We are constantly working to improve your guest experience and your feedback is very important to us. If you have any other needs or suggestions, please feel free to contact us. We look forward to seeing you again and we will do our best to provide you with better service. Have a nice trip!

Response from Property: Dear customer, hello! Thank you very much for your recognition and praise of our hotel! We are very happy to hear that you were satisfied with the spaciousness and comfort of the room and enjoyed your stay. Your satisfaction is our greatest motivation and the source of our continuous efforts to improve the quality of our service. We sincerely look forward to seeing you again and will continue to provide you with quality service and a comfortable accommodation experience. If you have any special needs or suggestions, please feel free to let us know and we will serve you wholeheartedly. I wish you a happy life and look forward to seeing you again!

Response from Property: 尊敬的貴賓， 為您帶來不好的入住體驗， 我們深表歉意。在您入住酒店期間， 房間有任何設施設備方面的問題您可以隨時呼叫服務員，我們 24 小時待命為您解決問題，關於大廈電梯 問題，物業工程部門已加急維修，確保您下次入住不會再出現此類問題，為您帶來的不便我們深感抱歉

Response from Property: Dear guest: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. I hope to get your full praise next time. Yida Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Looking forward to your visit again!

Response from Property: 尊敬的賓客： 非常高興從您的留言中得知給您留下如此美好的印象， 希望您未來可以繼續關注 一呆公寓， 並將以後入住時的更多感受和體驗告訴我們， 熱忱期待您的再次光臨。

Response from Property: 感謝您選擇我們酒店， 我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇， 希望我們真誠的服務能夠帶給您更愜意的體驗， 酒店全體員工衷心期待您的再次光臨！

Response from Property: 尊敬的賓客： 您好！ 感謝您對 一呆 酒店的大力支持， 您的滿意就是酒店前進的動力， 無需贅言， 常來就好咯！ 祝： 工作順利， 天天好心情 O（∩_∩）O~

Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！

Response from Property: Dear guests, thank you for choosing our hotel and sharing your experience. We are very sorry to hear that we did not reach your full score of 5, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we are looking forward to your visit again! You are welcome to come back to experience, wish a happy life!

Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！

Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in a stay. We look forward to seeing you again to review our progress and your perfect praise

Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力， 相信我們一定會做的更好！ 感謝一直的支持！ 祝順安！