Hampton by Hilton Shenzhen Longgang Yonghu

Hampton by Hilton Shenzhen Longgang Yonghu Reviews

Hampton by Hilton Shenzhen Longgang Yonghu

No. 6366 Longgang Avenue (Henggang Section), Longgang District, Shenzhen, Guangdong, ChinaView hotel details
Hampton by Hilton Shenzhen Longgang Yonghu
Hampton by Hilton Shenzhen Longgang YonghuHampton by Hilton Shenzhen Longgang YonghuHampton by Hilton Shenzhen Longgang Yonghu
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Guest Reviews of Hampton by Hilton Shenzhen Longgang Yonghu

9.7/10
Excellent
6585 reviews
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(6585)
Positive reviews(6561)
Reviews with photos/video(810)
Friendly front desk staff(1445)
Delicious breakfast(1384)
Easy to get around(1145)
Classy environment(937)
Close to metro(675)
Awesome gym(246)
Perfect for business trips(208)
Delicious buffet(85)
Negative reviews(24)
SG (New York)
Cozy Queen Room
Stayed in Jun 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Jul 26, 2026
Good hotel, nice clean lobby on the 6th floor, there’s a good breakfast included .
Response from Property: 親愛的小主,看到您的五星好評,歡小朋心裏簡直樂開了花呀!非常開心您對我們服務的認可,我們一直努力讓每一位朋友感受到親切與温暖,房間的整潔與豐盛的早餐也是我們每日堅持的標準。您的滿意,是我們前進的動力!期待不久的將來,再次為您開啟一段安心舒適的旅程,麼麼噠~ ---開心的歡小朋
Guest User
Deluxe 2-bed Room
Stayed in May 2026
Business traveller
16 reviews
10/10
Outstanding
Posted on Jun 23, 2026
I was here for a business trip and this hotel was really great. The room was clean and tidy, and it's very close to the subway station, so getting around was super convenient. The front desk staff were very warm and welcoming. I stayed for a few days, and the breakfast was delicious every morning with a good variety of buffet options. I'll definitely come back if I have the chance!
Original textTranslated by Google
Response from Property: Dear friend, We are delighted to receive such a high review from you! Thank you so much for choosing to stay at and recommending the Hilton Garden Inn Shenzhen Longgang Yonghu. We consistently strive for excellence in everything from the hotel's environment and room facilities to our service. "Once you're in our hotel, you're part of the family," and we look forward to welcoming you back with even warmer and more attentive service!
cx l
Cozy 2-bed Room
Stayed in Apr 2026
Travelling with friends
3 reviews
10/10
Outstanding
Posted on May 26, 2026
The front desk service was excellent. The facilities were complete, and the room was exceptionally clean. The environment was great, breakfast was delicious, and the transportation was convenient.
Original textTranslated by Google
Response from Property: Your kind review is like the first ray of sunshine in the morning, shining into my child's heart and warming my heart. Thank you, dear friend, for starting my child's happy day. May all good things come as expected~ ------------------ Warmest wishes to my child
Guest User
Superior Queen Room
Stayed in Apr 2026
Family
11 reviews
10/10
Outstanding
Posted on May 17, 2026
The staff were really friendly and always greeted me warmly, asking if I was comfortable with my stay. The service was excellent, and the facilities were quite complete. The robot delivery service was so convenient; it went up and down the elevator by itself and delivered water multiple times without any issues. The room was also very clean and comfortable.
Original textTranslated by Google
Response from Property: Thank you for your perfect score! We were deeply touched by your praise for the warm greetings from our staff, their thoughtful inquiry about your stay, the efficient delivery by the robot, and the meticulous attention to room cleanliness. Every detail you mentioned—from the sincere greetings to the tidy and comfortable room—is something we strive to improve upon. We are delighted that these small gestures brought you convenience and comfort. We look forward to your next visit and will continue to use our enthusiasm and attentiveness to create a home-away-from-home experience for you!
Guest User
Cozy Queen Room
Stayed in Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 25, 2026
The room was spacious and clean, which was great.
Original textTranslated by Google
Response from Property: Reading your review warmed our hearts. Thank you for remembering every detail so clearly! The gentle service, the adorable robot, the convenient location, the fresh room, the reliable facilities, and the spotless public areas—everything you praised reflects our daily dedication to maintaining these aspects. Especially your mention of "standardized brand management" made all our processes and training worthwhile, because you truly experienced that peace of mind. Next time you come, the staff will still smile warmly, the robot will still deliver your order with its endearing clumsiness, and we will continue to maintain this cleanliness and stability, waiting for you to come home.
Guest User
Cozy 2-bed Room
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on May 6, 2026
The service was great. It was cozy and comfortable, and I felt very relaxed. During my stay, I needed an extra blanket and a key card refresh, and the service was immediate. The Chinese restaurant had good dishes, and the breakfast was extensive. There were also many choices for lunch and dinner, and the food tasted great.
Original textTranslated by Google
Response from Property: Thank you for your 5-star review! Your child is very happy. Every city has its memorable aspects, every season has its unforgettable scenery, and every hotel holds sweet and warm memories. We hope the Hilton Garden Inn Yonghu will be the most cherished and unique one in your memories! Serving every guest well is the ultimate goal of all our hotel staff. Thank you for your support and recognition. We look forward to your next stay! Thank you again for choosing us! Best wishes!
Yangyanbuyang
Deluxe Family Room
Stayed in Apr 2026
Family
17 reviews
10/10
Outstanding
Posted on May 4, 2026
I had a great experience even before checking in! They added me on WeChat and sent parking instructions. When I arrived, they offered a complimentary breakfast and a choice of small gifts. We mentioned we were there for a concert, and they gave us directions and even disposable raincoats. The room was spotless, and there wasn't a single water stain on the bathroom faucet. There was plenty of free drinking water, and the bed was so comfortable I slept really well. The breakfast didn't have a huge variety, but there were plenty of things I wanted to eat, and it was rich enough.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your thoughtful review! We were deeply touched that you felt our service even before checking in. The WeChat parking guidance, complimentary breakfast and a small gift, and the transportation directions and disposable raincoats you mentioned for your concert – these are all things we should do, and we're happy to help you. The room was spotless (not even a water stain on the faucet), the drinking water was excellent, the bed was comfortable, the breakfast selection was great… you remembered every little detail, which truly warms our hearts. We look forward to your next concert visit; we've prepared a little surprise for you!
Guest User
Cozy Queen Room
Stayed in Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 4, 2026
This hotel is quite good, with excellent environment and hygiene. The transportation is also convenient, as it's only a two to three hundred meter walk to the subway station. The breakfast is plentiful, with a wide variety of options in a buffet style. The facilities and equipment are also complete. The front desk staff provided warm service, and the complimentary steam eye masks were very comfortable. Thumbs up, thumbs up! [Rose][Rose]
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your perfect review! You praised our clean and tidy environment, convenient transportation (just a 200-300 meter walk to the subway station), abundant and buffet breakfast, complete facilities, and warm front desk service. You even specifically mentioned how comfortable the complimentary steam eye mask was—we are truly touched that you remembered every detail. Your praise is our greatest motivation. We look forward to your next visit and will continue to strive to do our best in everything. We've prepared an eye mask for you again!
Hahaguaiaiqishui
Superior Queen Room
Stayed in Mar 2026
Couple
50 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The hotel's overall environment is very comfortable, and the hygiene is strictly maintained. The facilities are well-kept. The staff are attentive and polite, and they respond quickly to any requests. The hot water supply is excellent, and all disposable amenities are provided. The location is convenient for getting around, being both away from the hustle and bustle yet easily accessible. My stay here was fantastic, and I truly recommend it to everyone.
Original textTranslated by Google
Response from Property: Hi dear friend, thank you for your recognition of Hilton Garden Inn Shenzhen Longgang Yonghu. We are truly delighted! Only through experiencing it can you understand. Continuing to provide you with consistently comfortable accommodations and excellent service is what we strive to do for you. We hope you will visit us often and experience our continued efforts and unique offerings. We hope this unexpected encounter will become a yearly reunion. With blessings and anticipation, we are still here, waiting to share another wonderful time with you.
Guest User
Cozy Queen Room
Stayed in Mar 2026
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Apr 25, 2026
Booked this hotel to attend a concert at the Universiade Sports Center. The service was excellent. All the facilities were new and very clean. The stir-fried dishes for breakfast were also quite tasty. The front desk staff was very friendly.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing us for your concert! You praised our excellent service, the new and clean facilities, the delicious breakfast stir-fries, and the friendly receptionists—everything about it made us very happy. We are delighted that we could make your concert experience more comfortable and welcoming. We look forward to your next visit to the Universiade Center for a performance; please stay with us again!
Guest User
Cozy Queen Room
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The room was spotless and very clean, making for a worry-free stay. The robot delivery service was super convenient for getting things delivered anytime. Breakfast offered a great variety, and the front desk staff were very friendly. Plus, it's just a few minutes' walk to the subway station, which made getting around really easy. Overall, a fantastic experience.
Original textTranslated by Google
Response from Property: Dear customer, we're so happy to see your detailed five-star review! 🌟 The clean and tidy rooms are our top priority, ensuring your peace of mind. Our robot assistant is always ready to help you deliver things, which we find incredibly convenient. 🤖 The abundant breakfast, friendly front desk service, and convenient location just minutes' walk from the subway station make your travel easy and enjoyable – that's our biggest motivation! Thank you for your recognition and encouragement. We look forward to your next visit, where you can continue to enjoy this comfort and convenience. Have a pleasant trip and be happy every day! ❤️
Guest User
Cozy 2-bed Room
Stayed in Mar 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Apr 3, 2026
The lobby is beautiful, and the service is exceptionally warm and attentive. All the facilities are well-equipped, and the room was spotlessly clean.
Original textTranslated by Google
Response from Property: 🌞Dear Guest, Thank you for choosing to stay at our hotel from afar and for sharing this heartwarming experience! It is our greatest joy to provide you with the energy needed for your dream-chasing journey in Shenzhen and to be a strong support for you as you cheer on your child! Your recognition strengthens our belief that every thoughtful detail can shine brightly on your journey. We look forward to seeing you again and continuing to accompany you on your journey to your passions and the stars! ✨May you always hold onto your hopes; we are here to help you embark on your journey with ease! Wishing you a bright life and an unyielding pursuit of light!
Guest User
Cozy Queen Room
Stayed in Feb 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The room was spotless, with great natural light and a good view. It's well-equipped, and there's a self-service gym and laundry room on the eighth floor. The front desk service was efficient, and the staff were very friendly and enthusiastic. The breakfast buffet offered a wide variety of choices. The hotel is only a five-minute walk from the subway station, making it very convenient to get to the Universiade Sports Center.
Original textTranslated by Google
Response from Property: Dear valued guest, my heart is pounding with excitement and my hands are trembling! Seeing how satisfied you are with your stay truly warms my heart! We always treat every guest's stay as an important occasion, from the cleanliness and comfort of the rooms to the meticulous service at the front desk—every step is designed to bring you a relaxed and pleasant experience. I'm so proud of myself! We look forward to your next visit and will continue to strive to live up to your expectations! ---Sincerely, Huan Xiaopeng
lychee
Cozy 2-bed Room
Stayed in Feb 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The facilities, hygiene, and environment are all quite good. The hotel's location is very close to the subway station. The room has a full-length mirror and a floor-to-ceiling window, so it's well-equipped. The front desk staff was very enthusiastic and proactively asked if we were attending a concert, even giving us a guide, which was very thoughtful.
Original textTranslated by Google
Response from Property: Dear customer, your five-star review warmed my heart! We always strive to pay attention to detail, ensuring every guest's comfort and peace of mind. With subway and bus stops right outside, we hope to make your journeys even more convenient. We look forward to welcoming you back for another relaxing and enjoyable trip soon! ---Warmly from Huan Xiaopeng
Guest User
Cozy Queen Room
Stayed in Feb 2026
Solo traveller
14 reviews
10/10
Outstanding
Posted on Mar 18, 2026
Booked this hotel for a concert at the Universiade Sports Center. It's three subway stops away with one transfer, taking about 30 minutes in total, which is quite convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Hilton Garden Inn. Word-of-mouth is the best advertisement, and we value our reputation above all else. Every guest's experience is precious to us. We strive to make your trip enjoyable and fulfilling, and we look forward to welcoming you back again. Best wishes for a wonderful stay!