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Verified reviews
Location8.6
Amenities8.7
Service8.8
Cleanliness8.8
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Positive reviews(300)
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Perfect for business trips(7)
Negative reviews(25)
M528078****
Elegant Queen Room
Stayed in Nov 2025
Travelling with friends
2 review
2.7/10
Posted on Dec 11, 2025
The room had cockroaches, and they wouldn't let us change rooms. They also wouldn't provide disposable slippers.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
_WeChat337420****
Elegant Queen Room
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 18, 2025
I recently traveled to Shenzhen, and I absolutely have to recommend this hotel! I chose [Hotel Name], and the location is fantastic—perfect for finding restaurants, shopping malls, and attractions nearby, and it's also very convenient to get around by subway.
During check-in, the front desk staff were incredibly friendly and efficient, and they even thoughtfully recommended fun places to visit nearby. The room was clean and tidy, decorated very warmly, and the bed was so soft and comfortable I didn't want to get up. The facilities were also excellent, with a smart toilet, HD TV, and high-speed Wi-Fi—a truly comfortable stay.
This stay was absolutely perfect, and I'll definitely choose this hotel again next time I'm in Shenzhen!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. Have a pleasant trip!
E3211****
Business 2-bed Room
Stayed in Jul 2025
Business traveller
1 review
8.5/10
Very good
Posted on Aug 10, 2025
The room was fully equipped, but the bed would have been better if it were a bit firmer. The owner personally waited outside and led me to the parking lot. The cleanliness was acceptable, but the toilet and shower shared a single door.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. Have a pleasant trip!
Anonymous User
Elegant Queen Room
Stayed in Feb 2025
Solo traveller
8 review
1.7/10
Posted on Mar 7, 2025
The hotel was unclean; the sheets and blankets weren't changed after each guest, and there was hair and yellow stains. The service was practically nonexistent. Overall, it was just so-so!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!