Guest Reviews of Hampton by Hilton Shenzhen Futian Huaqiangbei
9.7/10
Excellent
8271 review
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Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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Loved the view(628)
Awesome gym(288)
Delicious buffet(242)
Negative reviews(26)
M21210****
Superior 2-bed Room
Stayed in Oct 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 1, 2025
The hotel's location is super convenient, right above a subway station with tons of food options nearby. There's also the newly opened Yannan shopping mall next door. The room itself was very clean, and Susan provided excellent service. The amenities and facilities are new and modern, with no weird smells whatsoever. Plus, the breakfast was delicious. Definitely a full five-star recommendation!
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Response from Property: 尊敬的賓客: 您好!感謝您近期選擇下榻深圳福田華強北希爾頓歡朋酒店,歡小朋家的健康熱早餐 有元氣雞湯、現烤麪包、現磨咖啡、早餐隨行包、廣東特色早餐等108個品種呢,悄悄告訴您我們還有更多的隱藏菜單等着您來打卡解鎖哦。記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變,希望歡小朋會永遠是您記憶裏的暖!歡迎常回來看看哦!---好客的歡小朋
King Deng
Deluxe Queen Room
Stayed in Sep 2025
Business traveller
3 review
10/10
Outstanding
Posted on Oct 18, 2025
The hotel's location is excellent, with convenient transportation and free parking. The ambiance is pleasant, and the room's overall design is grand, blending Chinese and Western styles. What impressed me most during this stay was the hotel's service. Before check-in, I received a call from Sasha at the front desk, who thoughtfully inquired about my room preferences. Upon my arrival at the hotel front desk in the evening, Ms. Sasha gave me a wonderful surprise! She upgraded me to a spacious high-floor suite! The view was expansive, and she even sent up a fruit platter. The room was clean and tidy, and the bed was very comfortable. What was truly unexpected was the incredibly rich breakfast. This hotel really offers exceptional value for money!
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6/17
Response from Property: Dear friends, thank you for visiting the Hilton Garden Inn Shenzhen Futian Huaqiangbei and sharing your stay with us! Our multi-functional lobby combines a welcome area, a gathering area, a relaxation area, and a business area, making it a haven for rest and rejuvenation, and a happy place for new friends to gather. Here, you can fully enjoy the comfort and warmth of home. And just between you and us, Hilton Garden Inn has many other worthwhile experiences! We look forward to your next visit! ---Waiting for your stay at Hilton Garden Inn
Wanhuakai1354420
Cozy Queen Room
Stayed in Oct 2025
Travelling with friends
75 review
10/10
Outstanding
Posted on Dec 1, 2025
The hotel is conveniently located right next to Exit C of Yannan Subway Station. The lobby is on the 27th floor, and there are many staff members assisting guests with check-in, making the process very efficient. The room was clean and comfortable.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!感謝您近期選擇下榻深圳福田華強北希爾頓歡朋酒店,歡小朋家的健康熱早餐 有元氣雞湯、現烤麪包、現磨咖啡、早餐隨行包、廣東特色早餐等108個品種呢,悄悄告訴您我們還有更多的隱藏菜單等着您來打卡解鎖哦。記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變,希望歡小朋會永遠是您記憶裏的暖!歡迎常回來看看哦!---好客的歡小朋
Guest User
Cozy Queen Room
Stayed in Oct 2025
Other
2 review
10/10
Outstanding
Posted on Nov 26, 2025
It's a good pleasent stay at Hampton Shenzhen Futian, good location, friendly & helpful staff of Macy.
Response from Property: 有朋自遠方來,不亦樂乎。謝謝老粉的強烈誇獎歡小朋開心的像吃了蜜糖一樣,甜的不要不要的了。非常感謝您對我們的喜愛,歡小朋相信好的口碑一定是從歡友們最真誠的滿意度推薦出去的,竭盡所能提供優質服務是我們應該做到的,也希望能到這來的歡友們都能感受到如回家一般的舒適,如朋友一般的親切。———乖乖的等待下一次的見面
Guest User
Deluxe 2-bed Room
Stayed in Oct 2025
Family
2 review
10/10
Outstanding
Posted on Nov 25, 2025
Enjoyable stay! Service by Sally and team was top notch. ⭐️ ⭐️⭐️⭐️⭐️Helped us contact a driver when we lost something in the car. Great location… steps away from nearest metro. The clean and luxurious room and the comfortable bed made the stay great. Not to be missed… early risers can catch sunrise from the gym!
Response from Property: 歡小朋收到您的好評,今天又是開心的一天啊,非常高興您能在歡小朋的家裡感受到我們的熱情服務,歡小朋每一天都十分期待您的到來呢,希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴哦,歡小朋開始期待下一次的遇見啦~~超開心的歡小朋。
Tiangaoyundan☁
Cozy Queen Room
Stayed in Oct 2025
Family
8 review
10/10
Outstanding
Posted on Nov 17, 2025
The location is super convenient, close to the subway, making getting around a breeze! The hotel also offers free parking, so driving here is stress-free. The breakfast buffet has a rich variety and is nutritionally balanced, perfect for fueling up for an energetic day. The high-floor rooms offer amazing views and a spacious feel, and the rooms themselves are clean and comfortable. The service is attentive and thoughtful, making for an excellent, 5-star experience. I'll definitely choose this place again next time!
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Response from Property: Thank you so much for your five-star review! We appreciate taking the time to share your wonderful stay with us. Your satisfaction and support are our greatest motivation. We are honored to receive your recognition. Guest satisfaction is our constant pursuit. We sincerely look forward to providing you with a perfect stay next time. Wishing you a happy life! ------Happy Little Friend
Guest User
Cozy Queen Room
Stayed in Oct 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Nov 10, 2025
The staff are very friendly, especially the front desk agent, Nacy who provided excellent service. The rooms are clean, and the standards are quite similar to American hotels. Each room shows more attention to detail compared to other hotels. I’d be happy to stay here again.
Response from Property: 哈嘍,客官,感謝您的點評,為您提供優質的服務是歡小朋堅持不懈的追求,但未能得到您的五分好評,小朋滿是遺憾,但也是一種鼓勵説明我們還有進步得空間。我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗!--追求進步的歡小朋
M252990****
Cozy Queen Room
Stayed in Sep 2025
Business traveller
12 review
10/10
Outstanding
Posted on Nov 3, 2025
The Hampton by Hilton Huaqiangbei was an amazing experience! Susan's service was thoughtful and attentive. The room was comfortable and clean, and the location is convenient – it's my top choice for business trips! Many thanks to Susan for her meticulous arrangements; she even helped us mail items after check-out. The hotel facilities are modern, the bedding is soft, and the breakfast is plentiful. I'll definitely choose this place again next time! Five stars for the hotel!
Original textTranslated by Google
Response from Property: Dear friend, thank you so much for your positive feedback! We are delighted to receive your kind words. We will remain humble and continue to strive to provide even better service. Providing you with impeccable service is the shared goal of all our hotel staff. Creating a unique and memorable Hampton Inn experience for you is our common wish. And ensuring you have a comfortable and relaxing stay is our shared mission.
Guest User
Cozy Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 2, 2025
Excellent service by the Hampton team at this property. All staff were exceptional. Good service by Mia at the reception. Special mention to 韩利 who was in charge of Level 29 who was exceptional. Would highly recommend this hotel and would definitely return the next time.
Response from Property: 非常感謝您的五星好評,感謝您抽出寶貴的時間與我們分享您愉快的入住體驗。您的滿意和支持是我們不斷進步的無限動力。能獲得您的肯定,我們倍感榮幸。賓客的滿意是我們始終如一的追求。誠摯期待下次相遇能為您提供完美的入住體驗,祝您生活幸福!------開心的歡小朋
Guest User
Deluxe 2-bed Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 31, 2025
Lily and Calvin was very welcoming and the hotel is super clean! Totally recommend it for families! Will stay again for my next trip!
Response from Property: 有朋自遠方來,不亦樂乎。謝謝老粉的強烈誇獎歡小朋開心的像吃了蜜糖一樣,甜的不要不要的了。非常感謝您對我們的喜愛,歡小朋相信好的口碑一定是從歡友們最真誠的滿意度推薦出去的,竭盡所能提供優質服務是我們應該做到的,也希望能到這來的歡友們都能感受到如回家一般的舒適,如朋友一般的親切。———乖乖的等待下一次的見面
Guest User
Cozy Queen Room
Stayed in Sep 2025
Business traveller
7 review
10/10
Outstanding
Posted on Nov 6, 2025
Stayed here multiple times. Room is good and clean. Service is good. Breakfast has wide spread. Would highly recommend.
Response from Property: 尊敬的賓客: 您好!感謝您近期選擇下榻深圳福田華強北希爾頓歡朋酒店,歡小朋家的健康熱早餐 有元氣雞湯、現烤麪包、現磨咖啡、早餐隨行包、廣東特色早餐等108個品種呢,悄悄告訴您我們還有更多的隱藏菜單等着您來打卡解鎖哦。記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變,希望歡小朋會永遠是您記憶裏的暖!歡迎常回來看看哦!---好客的歡小朋
300643****
Superior 2-bed Room
Stayed in Sep 2025
Business traveller
3 review
10/10
Outstanding
Posted on Nov 10, 2025
My first stay at this hotel was quite good. The front desk service was very attentive and thoughtful. The room was clean, hygienic, and tidy. The breakfast was rich and delicious. The location is convenient, close to the subway, and very near Huaqiangbei. The room on a high floor offered a great view, especially at night with the city lights giving it a 'million lights' feeling. Full marks, highly recommended!
Original textTranslated by Google
Response from Property: It is a great joy to have friends coming from afar! Thank you so much for your kind words, my loyal fan! I'm so happy, like I've eaten honey! Thank you so much for your support. I believe good word-of-mouth comes from the most sincere recommendations of our valued customers. Providing excellent service is our duty, and we hope that everyone who comes here feels as comfortable as if they were at home and as warm as if they were with friends. ———Looking forward to our next meeting!
Guest User
Cozy Queen Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 24, 2025
This hotel offers an exceptional experience from start to finish. The staff (Susan) is incredibly welcoming and attentive, making sure every guest feels valued. The rooms are spacious, impeccably clean, and well-appointed with modern amenities, ensuring comfort and relaxation. With its prime location, stunning views, and attention to detail, this hotel stands out as a truly unforgettable stay. Highly recommend for anyone seeking a blend of comfort, service, and elegance.
Response from Property: 歡小朋收到您的好評,今天又是開心的一天啊,非常高興您能在歡小朋的家裡感受到我們的熱情服務,歡小朋每一天都十分期待您的到來呢,希望我們的努力能讓您更加喜愛和信任我們,成為您最好的夥伴哦,歡小朋開始期待下一次的遇見啦~~超開心的歡小朋。
Lauren Y.
Superior 2-bed Room
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Oct 22, 2025
My 2nd stay with the Hampton China group. Once in Beijing and now in Shenzhen. I am very happy and satisfied with both stays. There's service consistency, and rooms very well maintained and clean.
Free laundry and we can monitor the status of washing and drying from the TV. Robot delivery. Wireless charging on bedside table, smart toilet bowl.
Also has night porridge and complimentary hi tea.
The front desk service staff are all very helpful. In fact, everyone we met are friendly and customer-orientated. Go the extra mile to help. I stayed 6 nights this time. Totally no regrets!
6/10
Response from Property: 尊敬的賓客: 您好!感謝您近期選擇下榻深圳福田華強北希爾頓歡朋酒店,歡小朋家的健康熱早餐 有元氣雞湯、現烤麪包、現磨咖啡、早餐隨行包、廣東特色早餐等108個品種呢,悄悄告訴您我們還有更多的隱藏菜單等着您來打卡解鎖哦。記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變,希望歡小朋會永遠是您記憶裏的暖!歡迎常回來看看哦!---好客的歡小朋
Guest User
Superior Queen Room
Stayed in Sep 2025
Business traveller
1 review
9.5/10
Amazing
Posted on Oct 21, 2025
The hotel is very nice and location is also very good. Their service is also very good. Staff is humble and polite.
Response from Property: 哈嘍,客官,感謝您的點評,為您提供優質的服務是歡小朋堅持不懈的追求,但未能得到您的五分好評,小朋滿是遺憾,但也是一種鼓勵説明我們還有進步得空間。我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠的邀請您再次入住,有更多驚喜等您體驗!--追求進步的歡小朋