Xi 'an Hotel (Shenzhen Agriculture and Forestry Subway Station Branch) Guest Reviews
4.7/5
Outstanding
511 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(511)
Positive reviews(503)
Reviews with photos/video(285)
Awesome amenities(71)
Easy to get around(59)
Close to metro(51)
Convenient parking(47)
Friendly front desk staff(45)
Many amenities(29)
Would stay again(13)
Tasty coffee(5)
Negative reviews(8)
KyleRK
Xana Elegant Room
Stayed in Dec 2024
Other
29 review
5.0/5
Outstanding
Posted on Jan 16, 2025
A new hotel with acceptable price and good environment, hh.
Response from Property: Thank you very much for your thoughtful review. The hotel is located in a bustling area, with first-class convenience for transportation, shopping, and business travel. Each of our employees will provide more intimate and meticulous services to keep you away from the noise of the city and enjoy the beauty of Shenzhen. We look forward to letting you enjoy a more perfect stay experience next time!
KWW-1
Xana Elegant Room
Stayed in Aug 2024
Couples
9 review
3.7/5
Posted on Nov 4, 2024
location is good
room is clean
service is ok, but reception is not so polite
Response from Property: Dear customer, thank you very much for sharing. Xiaoxidian is constantly improving and making progress on the road to creating high-quality and warm services. Hopefully our warm service can make up for the shortcomings. Looking forward to your stay again and wishing you a happy life~~~
Guest User
Xana Elegant Room
Stayed in Jan 2025
Business travellers
11 review
5.0/5
Outstanding
Posted on Feb 14, 2025
The room is very clean. I stay in this hotel every time I go on a business trip. The sound insulation is also good. The hotel facilities are relatively new, clean and tidy, the service attitude is good, and it is very close to the subway, just across the road. It has a five-star rating.
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Response from Property: 看到親的好評真的是好激動呢,小希求為每位客官提供最為貼心細緻的服務, 為每位客官帶來超值的體驗。温馨體貼的服務向各位朋友們展示獨特魅力。客官的鼓勵是對小希最大的支持和鼓勵, 我們會用心服務好每一位家人, 期待和您的下次相遇~
隨風飄泠的楓葉
Xana Superior Double
Stayed in Dec 2024
Couples
7 review
3.5/5
Posted on Feb 2, 2025
Overall average.
Close to the subway station, only 3 minutes away. But there are no convenience stores or restaurants nearby, so you have to finish eating and shopping before returning.
The room is not big and the suitcases cannot be placed flat.
The water in the bathroom is not strong enough, the hot water is not hot enough, and the worst thing is that there is not enough shower gel. It is gone after two presses. I didn't even pay attention when cleaning the room.
There are not many types of breakfast, but it is always hot and there is a refill in the last half hour, which is a plus.
Original TextTranslated by Google
6/8
Response from Property: Dear customer, thank you very much for sharing. Xiaoxi store is constantly improving and progressing on the road of creating high-quality and warm service. I hope our warm service can make up for the shortcomings. I look forward to your stay again and wish you a happy life~~~
Maryelsa
Xana Elegant Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room environment is very good, the facilities are complete, and the service is good. Five-star praise, free coffee to drink, recommended
Original TextTranslated by Google
Response from Property: I am really excited to see your good comments. Xiaoxi strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. The warm and considerate service shows the unique charm to all friends. The encouragement from the guest is the greatest support and encouragement to Xiaoxi. We will serve every family member with our heart and look forward to meeting you next time~
Guest User
Xi'an Pure Double Bed Room
Stayed in Dec 2024
Solo travellers
1 review
4.5/5
Great
Posted on Jan 23, 2025
The hotel is clean and tidy. The color scheme is very comfortable. The floor-to-ceiling windows, sofas and the big banyan tree outside the window are particularly healing. You can be in a daze, drink coffee, listen to music, read books📖, think, and study... A few kilometers away is the famous mangrove nature reserve where you can hike, ride a bike, date, and feed seagulls and ducks🦆
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Xana Elegant Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
It's a good place to stay. The location is good. The sanitation is very clean. The service is meticulous. Free parking
Original TextTranslated by Google
Response from Property: I am really excited to see your good comments. Xiaoxi strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. The warm and considerate service shows the unique charm to all friends. The encouragement from the guest is the greatest support and encouragement to Xiaoxi. We will serve every family member with our heart and look forward to meeting you next time~
Guest User
Xana Elegant Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel has convenient and free parking, is very close to the subway station, has a laundry room, five-star rating, recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Xana Business Twin Room
Stayed in Dec 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The hotel has complete facilities, good service and a nice surrounding environment. It is very close to the subway station and only a few minutes away. Five-star praise
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Xana Superior Double
Stayed in Dec 2024
Other
1 review
4.0/5
Very Good
Posted on Jan 12, 2025
The hotel has convenient and free parking. Nonglin subway station is across the road. The service is good and the environment is nice, but the soundproofing of the room on the second floor is not very good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for sharing. Xiaoxi store is constantly improving and progressing on the road of creating high-quality and warm service. I hope our warm service can make up for the shortcomings. I look forward to your stay again and wish you a happy life~~~
Guest User
Xana Elegant Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The room environment is good, the facilities are complete, and the service is good. The location is excellent, shopping is convenient, and it has five-star reviews. It is worth staying!
Original TextTranslated by Google
Response from Property: I am really excited to see your good comments. Xiaoxi strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. The warm and considerate service shows the unique charm to all friends. The encouragement from the guest is the greatest support and encouragement to Xiaoxi. We will serve every family member with our heart and look forward to meeting you next time~
Guest User
Xana Superior Double
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room is very nice, the facilities are complete and the service is good. The hotel has convenient and free parking and the subway station is just opposite
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Xana Elegant Room
Stayed in Nov 2024
Couples
9 review
4.0/5
Very Good
Posted on Dec 30, 2024
The hotel is close to the agricultural and forestry train station. The location is good. There is a large membership supermarket nearby, a large shopping mall with many different types of restaurants and cinemas. The hotel has diversified recreational facilities on the third floor. The waiters are very polite and offer free room upgrades. It is quite spacious, but the air conditioning There is room for improvement. The restaurant staff are very responsible and courteous in collecting breakfast charges. Generally speaking, the environment is beautiful and the overall environment is worthy of satisfactory evaluation.
Original TextTranslated by Google
Response from Property: Xiaoxi is very happy to see your comment, but why is it not five points? Xiaoxi feels wronged but Xiaoxi will not say it. If there is any deficiency, you can point it out. Xiaoxi will definitely give you a perfect experience next time.
Guest User
Xana Superior Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The experience was great, the hotel was clean and the service was attentive. The room's AI is smart.
Original TextTranslated by Google
Response from Property: Thank you very much for your thoughtful review~ The hotel is located in a prosperous area, making transportation, shopping, and business travel very convenient. Each of our employees will provide more considerate and meticulous services to help you stay away from the noise of the city and quietly enjoy the beauty of Shenzhen's city. We look forward to giving you a more perfect stay experience next time!
Guest User
Appearance Lab
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The facilities are new and not smelly. The room and bed are not small and very comfortable to live in.
There is a chess and card room and billiard room upstairs, which looks quite interesting.
Original TextTranslated by Google
Response from Property: I am really excited to see your good comments. Xiaoxi strives to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. The warm and considerate service shows the unique charm to all friends. The encouragement from the guest is the greatest support and encouragement to Xiaoxi. We will serve every family member with our heart and look forward to meeting you next time~