Vienna Hotel (Shenzhen Longhua Renmin South Road) Reviews
Vienna Hotel (Shenzhen Longhua Renmin South Road)
No. 2031 Renmin South Road, Minzhi Subdistrict, Longhua District, Shenzhen, Guangdong, ChinaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Vienna Hotel (Shenzhen Longhua Renmin South Road)
9.4/10
Outstanding
3023 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
Filter by:
Sort by:
All reviews(3023)
Positive reviews(2980)
Reviews with photos/video(1226)
Friendly front desk staff(507)
Delicious breakfast(374)
Large rooms(209)
Perfect for business trips(174)
Convenient for shopping(104)
Close to train station(43)
Convenient public transportation(29)
Delicious buffet(17)
Negative reviews(43)
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Jan 29, 2026
The hotel environment is quite nice. As soon as you enter the lobby, there's a lovely scent, and there are lots of green plants, with a row of small plants even by the elevator. The young man at the front desk was very enthusiastic and arranged a clean and tidy room for us. The breakfast also offered a good variety. I'll definitely come back next time I'm in the area! Thumbs up! 👍🏻
Original textTranslated by Google
Response from Property: 【客房免費mini吧】尊敬的賓客:您好!感謝您入住維也納酒店龍華人民南路店,您的滿意是我們最大的責任與榮幸,維也納致力於為客人提供卓越的服務,您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店肯定與支持,我們真誠期待您的再次光臨。。。。
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Business traveller
7 review
10/10
Outstanding
Posted on Jan 19, 2026
This stay was absolutely fantastic! The room was spotless and bright, the bedding was so comfortable I slept like a log. The front desk staff were incredibly warm and attentive, patiently answering all my questions. The hotel's location is super convenient, with plenty of great options for food, entertainment, and shopping nearby. Breakfast had a wide variety of choices and tasted delicious. It offers excellent value for money, and I'll definitely be recommending it to my friends. I'd choose to stay here again next time!
Original textTranslated by Google
Response from Property: 【免費洗衣】【免費停車】【大堂自助茶飲】尊敬的賓客:您好!非常感謝您入住我們酒店並作出評價,有您的鼓勵我們會做的更好,期待您的下次光臨!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jan 19, 2026
Facilities: Excellent and well-equipped!
Cleanliness: Very neat and tidy, highly recommended 👍
Environment: Convenient transportation, very close to the high-speed rail station.
Service: Great, the front desk staff were very helpful and patient.
Dessert (available 8 PM - 11 PM): Very delicious!
Yi Zhan Dao Jia (laundry pick-up and delivery service): Excellent, excellent, excellent 👍👍👍, highly recommended.
Original textTranslated by Google
Response from Property: 【夜宵糖水】【洗衣烘乾一站到家】尊敬的賓客:您好!非常感謝您選擇入住我們酒店並對我們酒店做出評價,有您的鼓勵我們會做的更好,期待您的下次光臨!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Business traveller
3 review
10/10
Outstanding
Posted on Jan 10, 2026
What a pleasant surprise! From check-in to check-out, the entire experience was fantastic. The front desk staff were courteous and attentive, the room hygiene was impeccable, and it offered incredible value for money. I highly recommend it to everyone!
Original textTranslated by Google
Response from Property: 【免費停車】【大堂自助茶飲】尊敬的賓客:您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的的服務,非常歡迎您無論商務出差或是旅行再次選擇我們,真誠期待您的再次光臨!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Business traveller
13 review
10/10
Outstanding
Posted on Jan 10, 2026
Excellent and very satisfying! The hotel has a great environment and is conveniently located, very close to the high-speed rail station. The front desk service was absolutely superb, warm and thoughtful, truly top-notch service – professional and highly efficient. I didn't hesitate to extend my stay for another night. This hotel allowed me to get some much-needed rest. The breakfast was plentiful and the surroundings were beautiful. Highly recommended! [Strong][Strong][Strong]
Original textTranslated by Google
Response from Property: 【洗衣烘乾一站到家】 【洗車服務】 尊敬的賓客:非常感謝您選擇入住維也納酒店龍華人民南路店,美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期待您的再次光臨!
Guest User
Quiet&City View | Deluxe King Room
Stayed in Dec 2025
Business traveller
11 review
10/10
Outstanding
Posted on Jan 8, 2026
My stay exceeded expectations! The room was clean and cozy, and the bedding was so comfortable I slept soundly all night. The front desk staff were warm and attentive, and the location is convenient yet quiet. The breakfast offered a wide variety and tasted good too. Excellent value for money, I'll definitely choose this hotel again for my next business trip or vacation. Highly recommend it to everyone!
Original textTranslated by Google
Response from Property: 【近·深圳北站】尊敬的賓客您好!非常感謝您對我們服務的認可與好評!很高興得知您對本酒店感到滿意,希望下次能得到您滿分的認可與好評。您的肯定是我們不斷進步的動力,我們將繼續保持高品質服務,期待您的再次光臨,讓我們有機會為您帶來更多驚喜與舒適體驗!
Guest User
Quiet&City View | Deluxe King Room
Stayed in Dec 2025
Solo traveller
9 review
9.2/10
Great
Posted on Jan 8, 2026
The location is pretty good, right next to Shenzhen North Station, and the hotel is close to the subway, making it convenient for getting around. One area for improvement: the 2nd floor seems to be a massage parlor, and it shares the same elevator. Guests can go directly to other floors, which feels like a security risk. Otherwise, everything else was fine; the bedding was clean. The toilet in the bathroom needs some attention to detail.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您選擇入住我們酒店,並如此細緻地分享了您的入住反饋。首先,非常榮幸您對我們優越的地理位置和便利的交通感到滿意,並認可我們客房的床鋪清潔度,您的肯定是我們前進的動力。同時,我們以最嚴肅的態度看待您提出的寶貴意見:1. **關於電梯安全問題**:您指出的情況我們高度重視。為確保住客安全與私密,我們已立即採取行動。**目前,酒店客房區域的電梯已啟動“梯控系統”,住客需刷房卡方可抵達客房樓層,非住客將無法隨意進入**。我們也會加強安保巡查,確保這一措施執行到位。2. **關於二樓業態與電梯共用**:酒店二樓為獨立經營的商業場所。對於由此給您帶來的不佳感受及安全疑慮,我們深表歉意。我們將積極與物業方溝通,探討更優化的動線方案。3. **關於馬桶清潔細節**:您反饋的衞生問題我們已即刻傳達至客房部,並已對相關責任人進行再培訓,要求清潔流程必須達到最高標準,杜絕疏漏。您的反饋是我們提升服務品質最珍貴的指南。我們誠摯邀請您在方便時再次光臨,親身感受我們基於您的建議所做的改進。如需預訂,可隨時致電前台,我們將為您優先安排。
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 6, 2026
The hotel's location is convenient, and the room was clean with no strange odors. The mattress was just right—not too soft, not too firm. Breakfast offered a wide variety of choices, and the staff were very friendly and enthusiastic. The free parking was handy, and the Wi-Fi was fast and stable. It's great value for money, perfect for both business trips and leisure travel. I'll definitely stay here again next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您選擇入住維也納酒店龍華人民南路店,衷心感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 3, 2026
This is a great Vienna hotel, probably an older one, but the service is excellent. The front desk staff are very welcoming, and the facilities are mostly complete. It's super convenient to have free laundry service. The location is great for transport, close to the high-speed rail station, which is perfect for business trips or tourism. The room was quiet and very clean. You can always feel safe staying at a well-established hotel like this. I highly recommend it to everyone!
Original textTranslated by Google
Response from Property: 【免費洗衣】【免費停車】【大堂自助茶飲】感謝您這麼認真的點評以及對我們服務和酒店品質的肯定,我們一定會認真做好每個細節,讓消費者更加滿意,恭候您的下次光臨!
Anonymous User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 3, 2026
This hotel is absolutely fantastic! The front desk service is incredibly thoughtful. Check-in was super fast, professional, and efficient – definitely five stars. Any issues during my stay were actively resolved, and minor imperfections didn't detract from the experience. The room was clean and tidy, the environment was nice, and the location is convenient. Highly recommended, especially for friends catching the high-speed rail!
Original textTranslated by Google
Response from Property: 【近·深圳北站】【免費停車】【大堂自助茶飲】尊敬的賓客您好:非常感謝您選擇入住我們維也納酒店龍華人民南路店並分享您的入住感受,我們期待您的再次光臨!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Dec 2025
Other
2 review
10/10
Outstanding
Posted on Jan 3, 2026
The hotel is clean, spacious, and bright, with excellent facilities. The staff are friendly, efficient, and very accommodating, usually fulfilling any requests. Breakfast is good, and there's a free laundry pick-up service. Parking is also free, and its convenient location close to Shenzhen North Station makes getting around easy. I was very satisfied with my stay!
Original textTranslated by Google
Response from Property: 【免費洗衣】【免費停車】【大堂自助茶飲】尊敬的賓客:您好!感謝您入住維也納酒店龍華人民南路店,您的滿意是我們最大的責任與榮幸,維也納致力於為客人提供卓越的服務,您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對酒店肯定與支持,我們真誠期待您的再次光臨。。。。
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2025
Business traveller
4 review
10/10
Outstanding
Posted on Dec 20, 2025
【Beyond Expectations: A Perfect Stay】The hotel lobby is grand, and check-in was efficient. The room offered expansive views, and a bath in the tub was incredibly relaxing. The bedding was soft and comfortable, ensuring a peaceful night's sleep. Breakfast was abundant, with authentic local snacks. The staff were proactive, warm, and accommodating to all requests. Whether for business or leisure, this is an ideal choice, absolutely great value for money!
Original textTranslated by Google
Response from Property: 【近·深圳北站】【夜宵糖水】尊敬的賓客:感謝您下榻我們維也納酒店龍華人民南路店,您對我們的支持與厚愛,您的十分滿意是我們不斷前進的動力,客人的最大滿意是酒店全體員工工作的最終目標,再次感謝您的抽空點評,酒店全體員工誠摯歡迎你的下次光臨!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Nov 2025
Family
1 review
9.7/10
Amazing
Posted on Dec 16, 2025
I stayed for a few days and was very satisfied! The room was clean and tidy, and the bedding was comfortable. I woke up feeling refreshed every morning. The front desk service was warm and attentive, helping me solve several small issues. The location is also very convenient, with many dining and shopping options nearby. I'll definitely choose this place again next time I visit and highly recommend it to my friends!
Original textTranslated by Google
Response from Property: 【近深圳北站】【洗衣烘乾一站到家】 尊敬的賓客您好!衷心感謝您多次選擇入住我們酒店並給予如此高度的評價!很高興您對酒店的環境、交通便利性以及熱情服務都感到滿意,特別是前台同事的高效服務和房間升級體驗讓您印象深刻。您的認可讓我們倍感榮幸,我們將繼續保持優質服務水準,為您和所有賓客創造更舒適的入住體驗。期待您的再次光臨,讓我們有機會繼續為您提供温馨周到的服務!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Nov 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Dec 16, 2025
I was deeply impressed by the hotel's comprehensive and well-maintained facilities. The room was spacious and bright, and the bedding was incredibly comfortable and soft, ensuring I slept soundly until morning. The bathroom featured a dry and wet separation, with excellent water pressure and instant hot water. The free WiFi was fast, making it easy to handle work without any issues. The lobby's lounge area was elegantly designed, and the refreshments were exquisite, making it a perfect spot to relax. Overall, the attention to detail was outstanding, and my stay was very pleasant. I will definitely choose this hotel again next time.
Original textTranslated by Google
Response from Property: 【近·深圳北站】【夜宵糖水】尊敬的賓客:非常感謝您選擇入住維也納酒店龍華人民南路店,流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過每一天!愉快!
Guest User
Comfy Cozy Superior Room (Double Bed)
Stayed in Nov 2025
Business traveller
19 review
10/10
Outstanding
Posted on Dec 12, 2025
Check-in at the front desk was convenient, and they enthusiastically recommended local specialties. Our room was also upgraded; it was clean, bright, and the bed was soft and comfortable. The bathroom's wet/dry separation was well-designed. Breakfast offered a rich variety, and I especially recommend the freshly-made noodle station. The location is convenient, with many dining options nearby. Overall, the service was thoughtful and thorough, offering great value for money. It's a reliable choice for accommodation when traveling.
Original textTranslated by Google
Response from Property: 【One-stop laundry and drying service】Dear Guest: Thank you so much for choosing to stay at Vienna Hotel Longhua Renmin South Road Branch. We sincerely appreciate your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services in the future. We look forward to your next visit and will serve you wholeheartedly!