Fenghuang Impression Apartment (Shenzhen Huangbeiling Metro Station) Reviews

"Complaint and Report on Phoenix Impression Apartment Management Company Huangbeiling Branch" To relevant regulatory authorities: It is with great anger and disappointment that I come to you to complain about the Huangbeiling branch of Phoenix Impression Apartment Management Company. The various bad behaviors of this branch have seriously affected the normal lives of the tenants. It is really unbearable and must be dealt with seriously! First, let’s talk about the condition of the furniture in the apartment. It was in a state of disrepair. The furniture looked extremely old, and many of the cabinet doors were loose and seemed like they might fall and hurt someone at any time. But when you open the cabinet, what you see inside is even more shocking. There are extremely serious stains, it is black and dirty, and people dare not put anything in it. Looking at electrical appliances, things are even worse. The range hood was full of grease and had never been properly cleaned and maintained. Every time I used it, it felt like I was "burning" and the fumes filled the entire house. As for the washing machine, its functions are seriously outdated. Take the simplest function of dehydrating clothes for example. The effect is extremely poor. The clothes are still wet after dehydration. When hung up, the water drops make a continuous dripping sound like rain. Don't even think about having a good night's sleep. The dehydration function is not even as effective as squeezing it with your hands. It's simply a decoration! What's even more outrageous is that a week ago I left some clothes at the apartment, and when I came back to pick them up, they said they had thrown them away. They had no idea that these were the tenant's personal property, and had no sense of respect for other people's property at all. And the so-called negotiation process after the problems arose was a farce of "hegemony". They keep saying that they will negotiate and be responsible, but in reality, the entire negotiation process is completely dominated by them. All reasonable demands raised by customers are ignored, and the process is carried out entirely according to their ideas. As long as the client does not accept their so-called proposal, they will completely shift the blame to the client and even say that it is the client's non-cooperation. This unreasonable attitude is really disappointing. As for hygiene, the whole apartment was in appalling condition. Dust was everywhere, corners were full of garbage, and the public areas were filled with odors. It was totally different from what a suitable living environment should be. I strongly request that the relevant departments take my complaint seriously and conduct a strict review and rectification of the Phoenix Impression Apartment Management Company Huangbeiling Branch, so that they can rectify these problems as soon as possible and provide tenants with a comfortable, clean and normal living environment. It also gives consumers a fair and just explanation!