Rabbit City Homestay (Shenzhen Pinghu South China City Branch) Reviews

Name: Rabbit City Homestay (Shenzhen Pinghu South China City Branch)
Address: 4F, Hunan City and Feng Mansion, No. 1 Ping'an Avenue, Pinghu South China City, Longgang District, Shenzhen, Guangdong, 518111, China, 4F, Hunan City and Feng Mansion, No. 1 Ping'an Avenue, Pinghu South China City, Mainland, China
Rating: 4.1

Rabbit City Homestay (Shenzhen Pinghu South China City Branch)

4F, Hunan City and Feng Mansion, No. 1 Ping'an Avenue, Pinghu South China City, Longgang District, Shenzhen, Guangdong, 518111, ChinaView Hotel Details

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Rabbit City Homestay (Shenzhen Pinghu South China City Branch) Guest Reviews

4.1/5

540 review

Verified reviews

Location4.1

Amenities4.1

Service4.3

Cleanliness4.1

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All reviews(540)

Positive reviews(497)

Reviews with photos/video(273)

Near shopping area(33)

Well decorated(32)

Well designed(29)

Easy to get around(28)

Convenient for shopping(28)

Many amenities(19)

Amazing natural light(8)

Excellent room layout(7)

Negative reviews(43)

Renshengrumeng320

Large Screen Projection Double Bed Room

Stayed in Dec 2024

Business travellers

40 review

5.0/5

Outstanding

Posted on Jan 12, 2025

The location is easy to find, close to Xijing City and China South City. It is also convenient for shopping and eating. The room is beautifully decorated and has a projector. The service attitude of the housekeeper Wenwen is also very good. The room is very clean and tidy and prepared. Disposable toiletries, very considerate

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Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The warmly decorated hotel rooms are the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!

Anonymous User

Stayed in Oct 2024

Other

2 review

0.6/5

Posted on Nov 8, 2024

Avoid lightning! The hygiene is very poor. The pillows are yellow and the air conditioner remote control is covered with dust. After taking a shower and washing clothes in the evening, I am going to turn on the air conditioner. The air conditioner keeps dropping ice cubes and dripping water. When I approached the hotel, I was told to change rooms. I didn’t have enough clothes for the night. I had already washed it and had nothing to wear. How could I change rooms? I just thought about forgetting it and just sleeping. I wanted to blow my hair, but the hair dryer was still broken. There was a door on the wall of the room, which looked weird, but it still faced the door. Bed, front desk service is extremely poor

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Response from Property: Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.

Shirley Lau

Stayed in Sep 2024

Family

3 review

3.7/5

Posted on Oct 13, 2024

The front desk service of the B&B is very good and the house is comfortable

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Response from Property: 感謝親分享的入住體驗，您的一句讚揚，一絲滿意，一份欣賞，便是我們生命中的陽光，照亮了我們不忘初心，砥礪前行的明天。期望您帶着回家的心情再來與我們相遇~

ching wah

Stayed in Aug 2024

Family

52 review

4.5/5

Great

Posted on Sep 15, 2024

very good experience

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Response from Property: 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！

Guest User

Premium Business Twin Room With Floor-to-Ceiling Windows

Stayed in Jul 2024

Family

2 review

1.5/5

Posted on Aug 13, 2024

The place is very dirty and the sanitation is not ideal. It is not recommended to stay if you have children. The place is very dirty and the sanitation is not ideal. It is not recommended to stay if you have children. The place is very dirty and the sanitation is not ideal. It is not recommended to stay if you have children.

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Response from Property: Before the guests check in, we will conduct ward rounds, clean the rooms and change the sheets. Each step has a standardized service process. During your stay, if you have any questions or dissatisfaction, you can communicate with our housekeepers and we will do our best. Serving you, I am very sorry that I did not meet your expectations. Please allow me to express my sincerest apologies to you. We hope to have the opportunity to provide you with better services in the near future. I wish you smooth work and a happy life.

Guest User

Premium Business Double Bed Room With Floor-to-Ceiling Windows

Stayed in Mar 2025

Other

3 review

5.0/5

Outstanding

Posted on Apr 10, 2025

這家民宿的裝修風格非常獨特，充滿了藝術氣息。而且，民宿的文文管家服務很貼心，而且房間裏還有小米投影可以看電視，需要做飯還會提供廚具，讓我們在旅行之餘也能感受到家的歡樂

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Response from Property: 您的讚揚如此美好，我想許多年後，我會在薔薇花開的午後，回憶起初次見到您評論時的欣喜O（∩_∩）O~~

Guest User

Premier Business Room (Double Bed) (Fridge)

Stayed in Feb 2025

Travel with friends

2 review

2.7/5

Posted on Mar 16, 2025

服務還可以，WeChat 有回覆只是房間環境衞生比較失望沒有其他評價的好整體比較殘舊，叉电線有但不能用，电視搖控电芯也有問題，客服有回應房有煙味、廁所有尿味風筒掛架表面及紙巾盒有封麈床沒有想像中舒服整晚有車聲，隔音亦差，面外有人路過也聽到另外，可能清潔未徹底，在櫃檯內找到一隻介子，應該是之前的顧客。。

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Response from Property: 尊敬的客人，非常抱歉給您帶來不便和不滿意的入住體驗，關於您所説房間整體殘舊一方面，距今開業已有兩年，房間是有損耗的呢，房間我們也會定期維護哦，對於您房間遇到的問題我們非常抱歉，我們有專人客服24小時在線，您房間有不瞭解可以隨時聯繫我們哈~房間阿姨每日都會打掃的哈，如入住前有不適可以隨時聯繫專人客服哦，非常感謝您抽出寶貴的時間為我們提供反饋。您的意見對我們非常重要，我們會認真對待並努力改進，最後，我們非常重視您的每一條建議。您的滿意是我們的追求，我們將不斷努力改進，以滿足您的期望。再次感謝您的反饋，希望您能再次給我們一個機會，為您提供更好的服務。

Guest User

Premium Business Double Bed Room With Floor-to-Ceiling Windows

Stayed in Feb 2025

Travel with friends

4 review

4.5/5

Great

Posted on Apr 3, 2025

民宿環境非常優美，文文管家服務非常貼心，房間衞生非常乾淨而且很安靜，洗個澡躺在床上看電影真是一週享受，管家和阿姨非常熱情，還給我們提供了旅遊攻略，下次會推薦朋友過來入住

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Response from Property: 您是人間的四月天，“如沐春風，如臨秋水”，您的句句肯定，為兔子增添了另一番景色~感謝您對兔子的支持~ヾ（≧▽≦*）o

LT#

Premium Business Double Bed Room With Floor-to-Ceiling Windows

Stayed in Feb 2025

Solo travellers

3 review

5.0/5

Outstanding

Posted on Mar 5, 2025

房間非常不錯，乾淨整潔文文管家服務也很不錯非常和藹可親，很積極的回答我的問題，服務非常給力，下次還來她家。消息回覆也非常的及時，附近玩的吃的也挺多的，步行就能到，旁邊就是萬達華南城，真的是非常方便，下次還來

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Guest User

Premium Business Double Bed Room With Floor-to-Ceiling Windows

Stayed in Jan 2025

Travel with friends

2 review

5.0/5

Outstanding

Posted on Feb 26, 2025

這次入住的兔子民宿真的超滿意！性價比超高，價格親民，設施卻一點不含糊。房型周正，空間利用合理，完全沒有侷促感。房間窗户超大，採光通風一流，清晨陽光灑進來超愜意。前台服務熱情周到，入住退房都高效，推薦！

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Guest User

Large Screen Projection Double Bed Room

Stayed in Feb 2025

Travel with friends

1 review

5.0/5

Outstanding

Posted on Mar 30, 2025

房間在和楓公館，位置很便利，可以慢慢步行過萬達廣場散散步，投影也很高清，房間佈置的很好，文文管家服務也很熱情，給我們很多旅行建議很幫助，我推薦大家來！

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Response from Property: 尊敬的賓客：感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力，讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店客房温馨的佈置，並配有免費高速 WIFI，是您外出旅遊的最佳選擇。為您服務是我們的榮幸，酒店全體員工期待您的下次光臨！

Guest User

Premium Business Double Bed Room With Floor-to-Ceiling Windows

Stayed in Jan 2025

Family

2 review

5.0/5

Outstanding

Posted on Feb 28, 2025

民宿地理位置非常優越，交通方便。就在華南城，樓下還有停車場，房間裝修温馨舒適，樓下還有早餐店，太讚了！而且周邊還有各種各樣的小吃，文文小管家服務很貼心，整體入住感覺非常的愉快。下次還要再來！

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