Courtyard Shenzhen Bay

Courtyard Shenzhen Bay Reviews

Courtyard Shenzhen Bay

No. 16 Keji South Road, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Courtyard Shenzhen Bay
Courtyard Shenzhen BayCourtyard Shenzhen BayCourtyard Shenzhen Bay
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Courtyard Shenzhen Bay Guest Reviews

4.7/5
Outstanding
671 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(671)
Positive reviews(652)
Reviews with photos/video(95)
Classy environment(46)
Delicious breakfast(44)
Easy to get around(38)
Friendly front desk staff(34)
Quiet & comfortable(27)
Would stay again(18)
Close to metro(14)
Perfect for business trips(13)
Negative reviews(19)
QIAO XI
Deluxe King
Stayed in Oct 2024
Business travellers
65 review
4.7/5
Amazing
Posted on Oct 8, 2024
Good good good good good Good good good good good Good good good good good Good good good good good
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Tam
Deluxe King
Stayed in Jul 2024
Family
6 review
2.5/5
Posted on Jul 3, 2024
Inconvenient location, difficult to go all tourist attraction by public transport. Not many good eateries nearby. WiFi not working, even asked staff to help. Breakfast buffet not worth money
Response from Property: Dear guest, thank you for choosing Courtyard by Marriot Shenzhen Bay and sharing your comments with us. I'm so sorry that we failed to bring you a perfect experience during your stay. Please be assured that we attach great importance to your feelings. We will conduct targeted training based on your feedback to create a perfect quality of service and prevent such a situation from happening again. Please accept our apologies, I hope you can feel our care and improvement when you back once again.
Guest User
Deluxe King
Stayed in May 2024
Business travellers
24 review
4.2/5
Very Good
Posted on May 14, 2024
Very convenient location and just a few minutes walk from metro. The facilitates are generally good yet not at 5 star level
Response from Property: Dear guest, thank you for your glorious and detailed review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your experience with us. It's our pleasure that our associates especially Mona making your trip perfect. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Guest User
Deluxe King
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Dearest Mona, Words cannot express how much I appreciate your unwavering support and genuine warmth throughout my reservation process. Your professionalism and expertise in the Club Lounge were truly exceptional, exceeding my expectations in every way. The hotel itself was a delight, offering an array of delicious food and delectable drinks that further enhanced my stay. Your kindness and dedication made a significant impact on my experience, and I'm so grateful for your presence. I truly hope our paths cross again in the future.
Response from Property: Dear guest, thank you for your glorious and detailed review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your experience with us. It's our pleasure that our associates especially Mona making your trip perfect. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
LINH
Deluxe King
Stayed in Jan 2024
Business travellers
51 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The hotel's service quality is very good, the staff is friendly, the rooms are clean.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Marc Phoenix
Deluxe Twin
Stayed in May 2023
Solo travellers
16 review
5.0/5
Outstanding
Posted on May 15, 2023
Check-in was a breeze, super friendly, and they gave me a free upgrade and cake for my birthday! Room comfortable, with a decent city view. Definitely will be back!
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Stellaaa
Deluxe King
Stayed in Dec 2023
Couples
28 review
4.7/5
Amazing
Posted on Jan 14, 2024
Good location, near Mtr station Staff very nice and helpful Many restaurants nearby
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
iambeginner
Deluxe King
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Very nice facilities and good environment; room is also quite amazing and luxury.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
DrChoo
Deluxe King
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Great stay and great services. Thank you Alex for the hospitality.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Guest User
Deluxe King
Stayed in Jul 2024
Business travellers
1 review
3.0/5
Posted on Jul 12, 2024
Average chinese hotel.
Response from Property: Dear guest, thank you for choosing Courtyard by Marriot Shenzhen Bay and sharing your comments with us. I'm so sorry that we failed to bring you a perfect experience during your stay. Please be assured that we attach great importance to your feelings. Please accept our apologies, I hope you can feel our care and improvement when you back once again.
Guest User
Executive King
Stayed in Apr 2023
Travel with friends
7 review
4.2/5
Very Good
Posted on May 3, 2023
The staff were friendly and helpful. There was a good selection of food in the club lounge and breakfast was good too. The rooms were nice but quite small. But overall a very nice stay.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard Shenzhen Bay Hotel and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Virtualsurf Strange
Deluxe Twin
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Breakfast can be better.
Response from Property: Dear guest, thank you for your glorious and detailed review regarding your recent stay in Courtyard by Marriott Shenzhen Bay and sharing your experience with us. It's our pleasure that our associates especially Mona making your trip perfect. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Anonymous User
Deluxe King
Stayed in Sep 2024
Family
6 review
4.5/5
Great
Posted on Sep 26, 2024
Good services
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Guest User
Deluxe King
Stayed in Nov 2023
Solo travellers
27 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Excellent property with a good location.
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!
Jason Koo9
Deluxe King
Stayed in Jan 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Jan 20, 2024
good choice for biz travelers
Response from Property: Dear guest, thank you for your glorious review regarding your recent stay in Courtyard by Marriot Shenzhen Bay and sharing your wonderful experience with us. Your satisfaction and recommendation gives us more confidence to do better in the future. Thank you again and look forward to your next visit!