Jinyu Hotel (Shenzhen Ailian Metro Station)

Jinyu Hotel (Shenzhen Ailian Metro Station) Reviews

Jinyu Hotel (Shenzhen Ailian Metro Station)

No. 31-45 Ailian 2nd Street, Aixin 1st Lane, Ailian Area A, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Jinyu Hotel (Shenzhen Ailian Metro Station)
Jinyu Hotel (Shenzhen Ailian Metro Station)Jinyu Hotel (Shenzhen Ailian Metro Station)Jinyu Hotel (Shenzhen Ailian Metro Station)
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Jinyu Hotel (Shenzhen Ailian Metro Station) Guest Reviews

4.4/5
217 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(217)
Positive reviews(209)
Reviews with photos/video(38)
Easy to get around(20)
Average sound insulation(14)
Great value for money(12)
Convenient for shopping(12)
Classy environment(11)
Friendly front desk staff(10)
Close to metro(10)
Many amenities(6)
Negative reviews(8)
Anonymous User
Standard Single Room
Stayed in Feb 2024
Other
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The girl at the front desk was very nice. Maybe it was because it was off-season, so we upgraded the standard room we booked to a deluxe room for free. The room was clean and hygienic. The area around the hotel was very lively and the transportation was very convenient.
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Response from Property: We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience~
Sunianshiyue
Comfy Single Room
Stayed in Nov 2023
Other
6 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Too small, a bit crowded. Other than that it's OK. Not far from anywhere. Convenient, very close to the concert haha
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and giving us your comments! Your satisfaction is the best affirmation and encouragement for us. Our hotel also has a variety of different room types for guests to choose from, with different beds, layouts, and spaces. You can also book other room types to experience them next time. I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again.
Anonymous User
Comfy Single Room
Stayed in Apr 2024
Business travellers
8 review
2.2/5
Posted on May 6, 2024
Facilities: Similar to a small hotel or inn. Poor facilities. Service: Very considerate service. Good attitude. Hygiene: Poor, blood stains on the bed sheet. Asked the waiter to change it once. The quilt cover was itchy. Environment: Not very good, the corridor was very noisy, and I didn't rest well at night. Overall, I didn't feel very good.
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Response from Property: Dear customer, hello, we have communicated and handled the problem you reported in a timely manner, and also explained to you in time how to change the bed sheets and quilt covers. As for your skin problem, we really cannot help you solve it. I'm sorry, but we will continue to improve the hotel and do better. Thank you!
Tiwoxiang
Comfy Single Room
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Came to Shenzhen on a business trip. It was already 4am when I arrived. The service attitude was good and the hotel was clean.
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Response from Property: Dear, your good comments can make me happy all day long. No matter how many compliments I give, they can't compare to your sincere evaluation. We are willing to give 200% of our efforts just for your 100% satisfaction. Thank you for your support and love!
Anonymous User
Standard Single Room
Stayed in Mar 2024
Other
9 review
5.0/5
Outstanding
Posted on Apr 26, 2024
It's just opposite Tianguang City, there are many delicious restaurants nearby, and there is also a night market street in the nearby community, just a few steps away! The room is also clean and tidy, and the service attitude is good
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Standard Single Room
Stayed in Feb 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The room is big and clean. There is a separate desk for working. There are a lot of food downstairs. It is also close to cocopark. The staff speaks very nicely hahahaha
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Jinyu Hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Standard Single Room
Stayed in Dec 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Very good, clean environment
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to comment on Jinyu Hotel. Your satisfaction is our pursuit. Welcome to visit us again and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Sep 2023
Other
8 review
5.0/5
Outstanding
Posted on Oct 16, 2023
The front desk service attitude is very good, the room is large and clean
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Response from Property: Dear customer, thank you very much for staying in our hotel and giving us high praise. Your satisfaction is the most gratifying thing for all our staff and is also a great motivation for our customer service. Welcome to visit us next time, we will not let you down. I wish you a happy life and everything goes well~~
Guest User
Standard Single Room
Stayed in Jul 2023
Other
1 review
5.0/5
Outstanding
Posted on Aug 14, 2023
The hotel I stayed in this time was actually full of surprises. First of all, it was close to the Universiade Stadium, and it only took more than ten minutes to walk there. It was very convenient. The hotel was large and clean, and it was very comfortable to stay in. The only thing was that the toilet had a little smell, but it was okay~ This time I actually went to watch Jay's concert, and when I checked in, I was surprised to see Jay's poster on the door. Then when I entered, I actually saw that the fan club was staying in this hotel. They were also handing out support items in the lobby. Suddenly I felt like I had found an organization. I love it so much~ In addition, next door is Meiyajia, breakfast shops, etc. In short, it is very convenient. Next time if my favorite concert is in Universiade, I will definitely choose this one again.
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Response from Property: Dear guests, thank you for choosing us and supporting the hotel. Your satisfaction is the driving force of the work of all hotel staff, and making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Anonymous User
Comfy Single Room
Stayed in Jul 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Near the business district, convenient for travel, good attitude, timely communication and resolution of problems, clean and tidy environment, it would be better if there is another washing machine (I really don't like hand washing clothes 🤣)
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Jinyu Hotel! Your satisfaction is our greatest responsibility and honor. Jinyu Hotel is committed to providing guests with excellent services. Thank you very much for your comments and suggestions on our hotel. We will also report them to our superiors in a timely manner. We also look forward to your next visit! I wish you a happy life
Guest User
Standard Room (2 beds)
Stayed in Jun 2023
Other
1 review
4.0/5
Very Good
Posted on Jul 10, 2023
I can only say that the room rate does not match the experience. It was my first time staying in a hotel and taking a shower under such water flow.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. The hotel has a 24-hour duty manager. If you encounter any related problems during your stay, please report them in time so that we can provide services and help in time. Thank you again for your evaluation and wish you a happy life.
Guest User
Deluxe Room (2 beds)
Stayed in Jun 2023
Other
4 review
5.0/5
Outstanding
Posted on Jul 9, 2023
The hotel is quite good, the hygiene is not bad, but the TV cannot be watched. There are small vendors nearby, and there are many midnight snacks.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Comfy Single Room
Stayed in Oct 2023
Other
3 review
3.7/5
Posted on Nov 27, 2023
The hotel's internal facilities are pretty good, and the service attitude is pretty good. ! ! But the surrounding area is quite [noisy], so friends who are afraid of noise should never book a cozy single room or a standard single room😊 Outside the window is a large urban village, [the construction is very noisy during the day, and there is also a very annoying buzzing motor sound at night] I'm not the only one who thinks it's noisy, I also heard other people's feedback at the front desk on the way. In the end, I had to pay an extra 40 yuan to book a deluxe king-size bed room to get a good night's sleep.
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Response from Property: Dear guest, thank you for your review! We are deeply sorry for your experience during your stay in our hotel. The village next to us is a municipal engineering gas pipeline renovation, and there is still a little unfinished work, which caused noise to disturb you during the day. We are very sorry for this. Regarding the buzzing mechanical and electrical sound you said at night, the staff also went to check the specific situation. It was the sound of the air conditioner on the first floor of the residential building opposite. You were staying on the 6th floor at the time, and there would be no sound if you closed the window. If you have higher requirements for rest, we also have other better room types for you to choose. Thank you again for your feedback on your stay, and I wish you a happy life and everything goes well.
Aimeiyiyan
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on May 30, 2023
Environment: There are food downstairs, as well as night markets and shopping malls🏬 Life is very convenient! Service: The front desk lady is very polite and enthusiastic! She also helped me find the parking space. Warm reminderFriends staying in the hotel, there are not many parking spaces in the hotel, you need to park the car in advance, and the hygienethe table glass is not clean, not done carefully enough
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6/8
Response from Property: Dear guest, thank you for your review of the hotel! We always believe that good reputation must be recommended by the most sincere satisfaction of guests. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
kuromiccc
Couples'Deluxe Room
Stayed in Mar 2023
Travel with friends
10 review
4.7/5
Amazing
Posted on May 1, 2023
It's near Ailian subway station. There are a lot of food nearby. It's still very lively at 11 and 12 o'clock at night. There are a lot of food at night. It's so convenient. There are many restaurant options nearby 🈶️coco part
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Response from Property: Dear, thank you for staying at Jinyu Hotel! Your satisfaction is our greatest responsibility and honor. Jinyu Hotel is committed to providing guests with excellent services. Thank you very much for your good comments on our hotel and look forward to your next visit! I wish you a happy life!