Shangri-La Shenzhen Hotel
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Shangri-La Shenzhen Hotel

Discover Shangri-La Shenzhen Hotel, an 5-star stay in Shenzhen. With a score of 8.8/10 based on 5934 reviews, it offers an outstanding blend of quality and value, with prices starting from £63.

Check-In & Check-Out

Check-in from 14:00

check-out until 12:00

Nearby Attractions

Luohu Port: 0.58km from the hotel

Meridian View Center: 1.32km from the hotel

Dongmen Pedestrian Street: 1.21km from the hotel

Amenity Highlights

Leisure: Planting and Picking, Sauna, and Fitness Room

Pets are not allowed.

Food & Drink: Room Service, Snack Bar, Café, Restaurant, Bar, Lobby Bar

Shangri-La Shenzhen Hotel

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China travel essentials
Most card payments accepted
Easy to reach
Currency exchange
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English-speaking staff
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Amenities
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Property Description
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Had a lovely weekend with my girlfriend; the hotel was pretty good overall.
Surroundings
Metro: Renmin South
(160m)
Metro: Luohu
(200m)
Airport: Shenzhen Bao'an International Airport
(39.7 km)
Train: Shenzhen Railway Station
(510m)
Train: Futian Railway Station
(9.1 km)
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12

Family Friendly Themed Room (Suite King)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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5

Family Theme Deluxe Double Bed Room

1 King bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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11

Superior Family Interconnecting Room

1 King bed and 2 Single bed
60m² | Floor: 6-23
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Deluxe 2-bed Room

2 Single bed
30m² | Floor: 9-23
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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5

Horizon Club Twin Room

2 Single bed
30m² | Floor: 24-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Superior Queen Room

1 King bed
30m² | Floor: 6-23
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
9

Executive Double Suite

1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Deluxe Queen Room

1 King bed
30m² | Floor: 9-23
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
11

Family Friendly Themed Deluxe Room (King)

1 King bed
30m² | Floor: 9-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Superior 2-bed Room

2 Single bed
30m² | Floor: 6-23
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
11

Kids Themed Deluxe Room ( 2 Beds )

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Deluxe Family Interconnecting Room

1 King bed and 2 Single bed
60m² | Floor: 9-23
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Horizon Club King Room

1 King bed
30m² | Floor: 24-28
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Family Friendly Themed Executive Suite

1 King bed
60m² | Floor: 21-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Average for similar properties in Shenzhen
Most Mentioned
Review summary
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Service Quality: The staff are often praised for their professionalism, friendliness, and helpfulness. Reception, concierge, and housekeeping teams receive high marks for their warm and attentive service, which significantly enhances the guest experience.(based on 1,730 reviews)
g‍o‍o‍o‍d‍a‍y
February 14, 2026
Overall, it was a good stay. The room facilities are a bit dated, but the pool was clean and not crowded. Generally, the environment was pleasant, and breakfast was decent. Parking was convenient, and there were plenty of restaurants and shops nearby. The price was reasonable, though it gets a bit more expensive on weekends. The air conditioning worked well, and the staff were friendly and attentive.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2026
Centralised palace to get around the city. And near by plentiful of restaurants. A great hotel to stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2026
Just in front of Shenzhen train station. Good location and services. There is one nice swimming pool.  Probe to traffic jam during peak hours.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 14, 2026
Great location, right next to the subway and train station, making it super convenient for getting around. The place was very clean and well-managed. There are lots of delicious cha chaan tengs and dim sum places nearby. A trustworthy, well-established five-star hotel.
Original TextTranslation provided by Google
X‍i‍n‍g‍x‍u‍w‍e‍n‍l‍v
February 11, 2026
This hotel is very close to Luohu Port, making it convenient for trips to Hong Kong. The lobby is quite grand. You can even see Hong Kong from the room, which is great. The front desk staff initially upgraded my room, but I felt it wasn't as spacious as the original, so I switched back. The service was excellent, and the stay was very comfortable. I'll definitely choose to stay here again next time I visit Hong Kong.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 7, 2026
The location is excellent, just a five-minute walk from Luohu Port. The hotel is also well-maintained. However, the internal management is chaotic, and the service is quite poor. This hotel really tarnishes the Shangri-La brand.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2025
Even though the hotel is a bit older, it's very well-maintained. The location is excellent, right next to the metro station and Shenzhen Railway Station, making it super convenient to cross the border into Hong Kong. The breakfast selection is also quite extensive, and even though the swimming pool is outdoors, it's very clean. Definitely worth another stay.
Original TextTranslation provided by Google
M‍y‍Q
January 28, 2026
We enjoyed our trip staying at Shangri-La shenzhen hotel. Hotel abit old but well maintained. Room clean but service could be able to improve. We saw they allowing some guests to take food out from club lounge but they disallowed when my sister requested as i didn't manage to reach back on time to have dinner with her. So we when out quite late to have our dinner after I reach hotel.

Services & Amenities

香宫中餐厅
Cuisine: Cantonese
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Fri] 11:00-14:30, 17:30-21:30,[Sat - Sun] 09:00-14:30, 17:30-21:30
香咖啡
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 06:30-10:30, 17:30-22:00,[Sat - Sun] 06:30-11:00, 12:00-14:30
深圳香格里拉·大堂酒廊
Business hours: [Mon - Sun] 09:00-23:30
360°酒吧·餐厅·酒廊
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 18:00-23:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra cot: Free
Children 2–3 years old
Free
Extra cot: Free
Children 4–11 years old
Free
Children 12 years old and over
CNY 350.00 (approx. £37.15) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:30 Open [Sat - Sun] 06:30-11:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 80.50 (approx. £8.55) per person
Children 12–17 years old
CNY 161.00 (approx. £17.09) per person
Adult
Buffet:CNY 161.00 (approx. £17.09) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 500.00 (approx. £53.07) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 1992
  • Renovated: 2014
  • Number of Rooms: 522
Phone:+86-755-82330888
Email:shenzhen@shangri-la.com
Situated in a superb downtown location in Shenzhen’s commercial and shopping district, there is only a 5-miniut walk from Shangri-La, Shenzhen to the border crossing to Hong Kong, and the city’s subway station, bus terminus, main railway station and Lo Wu Commercial Shopping Centre is just moments away.

You might be wondering

What landmarks are close to Shangri-La Shenzhen Hotel?

Nearby attractions to Shangri-La Shenzhen Hotel include Luohu Port, only 580m from your search (straight-line distance) away.

Does Shangri-La Shenzhen Hotel have a swimming pool?

Yes, Shangri-La Shenzhen Hotel has a pool.

Are pets allowed at Shangri-La Shenzhen Hotel?

No, pets are not allowed at Shangri-La Shenzhen Hotel.

What are the check-in and check-out times at Shangri-La Shenzhen Hotel?

Check-in at Shangri-La Shenzhen Hotel is from 14:00 and check-out is by 12:00.

Which airport is closest to Shangri-La Shenzhen Hotel?

The nearest airport is Shenzhen Bao'an International Airport, just about 45 mins from hotel by car (39.7 km) away.

How much does it cost to stay at Shangri-La Shenzhen Hotel?

Prices at Shangri-La Shenzhen Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportShenzhen Bao'an International Airport
Distance to Airport39.73KM
Nearest Train StationShenzhen Railway Station
Distance to Train Station0.51KM
Nearest Metro StationRenmin South
Distance to Metro Station0.16KM
Average Price FromGBP123
Hotel Star Rating5