Grand Skylight International Hotel Guanlan

Grand Skylight International Hotel Guanlan Reviews

Grand Skylight International Hotel Guanlan

188 Huanguan South Road, Guanlan Avenue, Longhua District, Shenzhen, Guangdong, 518110, ChinaView Hotel Details
Grand Skylight International Hotel Guanlan
Grand Skylight International Hotel GuanlanGrand Skylight International Hotel GuanlanGrand Skylight International Hotel Guanlan
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Grand Skylight International Hotel Guanlan Guest Reviews

4.8/5
Excellent
736 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(736)
Positive reviews(718)
Reviews with photos/video(94)
Friendly front desk staff(116)
Classy environment(62)
Delicious breakfast(50)
Large rooms(30)
Quiet & comfortable(26)
Perfect for business trips(14)
Loved the view(11)
Nice bathtub(8)
Negative reviews(18)
jacyie
Superior Twin
Stayed in Nov 2024
Family
30 review
3.7/5
Posted on Dec 26, 2024
the hotel so good,but not near by mtr ,may bë wälä around fiteen minutinus
Response from Property: Dear guest,Thank you for choosing our hotel for your stay.Your comment will be valued.Our hotel is located in downtown of LongHua,actually Metro station is just 10minutes by walk.If you will come back next time,our staff can give you guidance.We are looking forward to your next stay.
Waleedr
Superior King
Stayed in Oct 2024
Business travellers
60 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Extremely great Staff are ausome Very clean Food at restaurant is great I strongly recommend
6/9
Response from Property: Thank you for choosing our hotel, we will continue to improve the quality of products and services! Looking forward to your next visit. I wish you a happy life and a good mood every day!
randy
Superior Twin
Stayed in Nov 2024
Family
25 review
2.0/5
Posted on Dec 9, 2024
This is a dated hotel with nothing much around, things are old but kept in good condition. Coffee and cups but no spoon. Swimming pool is closed! Sorry but I wouldn't be back.
Response from Property: Dear guests,Thank you for sharing your comment about your recent experience at our hotel.It is regretful to learn that we failed to provide a stay experience as your expectation.Your feedback has been shared with our team concerned immediately.Our hotel is very close to Metro Station and just 15 minutes walk to the nearest shopping mall.Open-air swimming pool closed due to cold weather during your stay.We truly hope that you will give us an opportunity to demonstrate our commitment to Make it Right.
Guest User
Superior King
Stayed in Jun 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jul 14, 2024
We arrived late, and we got an upgrade of our booking, it’s a very nice hotel and I love the breakfast, sorry I didn’t have photo.Definitely will stay for another time.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior King
Stayed in Sep 2024
Business travellers
44 review
1.5/5
Posted on Oct 13, 2024
Room is ok. Bad service. No one pick phone if you call the reception
Response from Property: Dear guest, thank you for choosing to stay at Grand Skylight International Hotel Guanlan and providing us with valuable comments and suggestions during your stay. Grand Skylight International Hotel Guanlan has always adhered to the spirit of "making every customer satisfied and touching more customers", and is committed to providing every guest with a "relaxed travel" stay experience. Thank you for your comments, we have shared and discussed them at the hotel management meeting, and have taken action to strengthen the training of staff, and strive to continue to provide high-quality services in the future, sincerely look forward to your visit again, and wish you a pleasant stay!
Guest User
Superior King
Stayed in Feb 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel room is very clean Front desk 小君 and 小华are very helpful. At 3am and they are still look so cheerful to help me to call a taxi to airport. Nowadays hardly to find such a staff in the hotel. 👍
Response from Property: Dear guest, hello! Liuxi slowly, time is soft, thank you for your support we will continue as always good quality and more perfect service to thank you for your support and love, looking forward to your visit again, I wish you a happy every day!
Solovev
Superior Twin
Stayed in Mar 2023
Family
2 review
4.7/5
Amazing
Posted on May 2, 2023
Good hotel with large territory, swimming pool, gym and seafood dinner, we enjoyed our stay there. Friendly and helpful personnel. Highly recommend!
Response from Property: Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
Dr. Joern Henning Kiepe
Superior King
Stayed in Jul 2022
Business travellers
51 review
4.7/5
Amazing
Posted on Oct 1, 2022
Very good location. Very clean, very friendly.
Response from Property: 尊敬的客人您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,讓客人享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Superior King
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
We chose a nearby hotel due to work reasons. The overall environment is very quiet and comfortable, except that the lobby is a little plain. We felt at home, the service was very good and friendly, and the rooms were upgraded. I especially like Luku, the guest room manager, who provided a lot of help during our stay. This is a five-star hotel worth recommending!
Original TextTranslated by Google
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Superior King
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Convenient transportation, good room hardware facilities and equipment, good front desk service, timely solve our small requests, Longhua District Government is nearby, a good place to take a walk after dinner - Citizen Square is nearby
Original TextTranslated by Google
Response from Property: 誠摯感謝您下榻深圳觀瀾格蘭雲天國際酒店,感謝您在百忙之中給予我們評價,我們真誠期待每一位入住深圳觀瀾格蘭雲天國際酒店的有緣人都能感受到家一般的温暖,我們每一份努力、每一份用心、每一份真情的服務都希望能讓每一位來到深圳觀瀾格蘭雲天國際酒店的賓客感到開心、舒心、放心。非常感謝您對酒店的支持哦,能為您服務是我們的榮幸!您的認可和滿意是我們前進的動力,我們會更加努力的,願所有美好,如期而至!歡迎您常回家看看!
Guest User
Superior King
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The hotel room is very big, the front desk girl is enthusiastic and helped to upgrade the room for free. Guanlan River is outside the window, and there is a wetland park nearby, which is especially suitable for walking with children. The hotel facilities are very good, and the buffet and Chinese food are very delicious. I will book here again next time I come to Shenzhen, recommended 👍🏻👍🏻
Original TextTranslated by Google
Response from Property: [Dear guest, thank you very much for giving Guanlan Grand Skylight International Hotel a full score] (^-^), every little detail is a small surprise prepared for you! Every beautiful moment is a small happiness in life! May our considerate check-in service make you feel the warmth of home, complete supporting facilities, warm accommodation environment and hearty breakfast, which can bring you a good mood for the whole day. We will continue to be committed to perfecting every detail to provide you with a perfect check-in experience. Guanlan Grand Skylight International Hotel sincerely looks forward to your visit again and full praise! I wish you a happy life~
Guest User
Superior Twin
Stayed in Sep 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Very satisfied. The aunt gave us some fruit. The front desk staff was also very friendly. The central air-conditioning temperature was basically maintained at 23 degrees. The robot food delivery was convenient. The small coffee cup was super cute. The breakfast was also delicious. All-round praise.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Grand Skylight International Hotel Guanlan will be the warmest and most unique home in your memory! Come back often and wish you: well!
Guest User
Superior Twin
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room was good and the service was good. It was my birthday and the hotel took the initiative to send me a free birthday cake! Very warm.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Grand Skylight International Hotel Guanlan Shenzhen. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Shenzhen easy, pleasant and smooth. We look forward to your visit again to experience the different style of Grand Skylight International Hotel Guanlan Shenzhen. Wish you all the best!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The front desk manager Du and Xiaomei were very enthusiastic in their service. The room was upgraded and very comfortable. The view was very nice and quiet. The breakfast was also very rich, with many varieties and good taste. The lobby also had a forest feel. Overall, I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, we are very touched to receive your good comments! We feel at ease if you live comfortably! I wish you a happy life and a good mood every day!
Tuotatianwanggaidihu
Superior Twin
Stayed in Sep 2024
Business travellers
90 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is warm and spacious, the hotel environment is very beautiful and green, the room cleaning staff is also very kind, the front desk lady Xiao Pang and Manager Du are very enthusiastic, the breakfast products are becoming more and more abundant, and the cost performance is high!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay at Grand Skylight International Hotel Guanlan Shenzhen. I was stunned when I saw your review! The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious; home is a sheltered harbor, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart, and look forward to your next return home!