Vienna International Hotel (Dongcheng Building, Lanzhu East Road, Pingshan, Shenzhen) Reviews

Response from Property: 尊敬的客人，您好！在這個季節遇見您，顯得那麼美好。感謝您的評價，您對酒店每一句讚美的言詞，每一句肯定的話語，都證明了小維的努力和認真沒有白費！酒店客房按照星級標準裝修，配套齊全。小維的客房免費贈送精品茶包、礦泉水，能夠給您帶來滿意，小維心中歡喜，歡迎您的再次光臨！

Response from Property: Dear guest, we sincerely apologize for the unpleasant experience during your stay.We take very seriously your feedback regarding the unclean room, smoke and mildew odor, and the bathroom in need of repair. We have immediately arranged deep cleaning and deodorization, and conducted a full inspection and repair of all bathroom facilities.We will also strengthen staff training and supervision to ensure every guest enjoys a clean and comfortable environment. Thank you for your honest feedback—it helps us improve.We hope to have the opportunity to make up for this unsatisfactory experience and look forward to welcoming you again!

Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay experience. We are glad you recognize our good value for money and service, and we sincerely apologize that our hygiene and environment did not meet your expectations. We have forwarded your feedback to the relevant departments and will immediately optimize and improve these areas. We look forward to serving you again and providing you with a better stay experience!

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納國際酒店東城大廈店進行誠摯的點評。給您帶來不好的感受，我十分慚愧，如遇到房間問題可及時聯繫前台，前台24小時在線為您服務。給您帶來不好體驗，十分抱歉。為您提供最優質的入住體驗是酒店最大的追求！您的反饋我已經記錄在案，並會馬上改進。再次向您致歉，請您一定要給我們改正錯誤的機會，小維期待您的再次光臨。

Response from Property: 尊敬的賓客，您好！非常感謝您對維也納國際酒店東城大廈店的支持與厚愛，您的滿意是我們前進的最大動力，為了給您帶來更更便利的出行，本店提供免費WIFI,“零”停留，免費寄存物品等，我們期待在未來的時間裏能為您提供更加優質，超值的服務，期待您的光臨，祝您生活愉快！

Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們分店並給予點評!沒有得到您全5星好評，我們心裏還是有點點的失落。如遇到房間問題可房間電話撥0，前台24小時在線為您服務。小維會一直努力為旅客打造舒健康的體驗，希望我們能為您的假期增添喜悦和感動。您的肯定成為我們生命中最美的點綴，您簡單的話語，是我們執著努力的動力

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納國際酒店東城大廈店進行誠摯的點評。給您帶來不好的感受，我十分慚愧，如遇到房間問題可及時聯繫前台，前台24小時在線為您服務。給您帶來不好體驗，十分抱歉。為您提供最優質的入住體驗是酒店最大的追求！您的反饋我已經記錄在案，並會馬上改進。再次向您致歉，請您一定要給我們改正錯誤的機會，小維期待您的再次光臨。

Response from Property: Thank you for your recognition of our hotel. Welcome to our next visit!

Response from Property: Thank you，Thank you for choosing to stay at our hotel.Welcome to your next visit.

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納國際酒店東城大廈店進行誠摯的點評。未能得到您的五星好評，我十分慚愧。為您提供最優質的入住體驗是酒店最大的追求！歡迎您再次入住,期待您的再次光臨!

Response from Property: Dear guests, hello! Thank you for your review of the hotel! We are deeply sorry for the situation you encountered during your stay. It is recommended that you call the hotel service center to report the situation to us, and we will try our best to help you solve the problem. We have fed back your comments to the relevant departments and will follow up for investigation and coordination. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. The hotel is located in Dongcheng Building, No. 13 Lanzhu East Road, Longtian Street, Pingshan District. It is only ten minutes' drive from Pingshan High-speed Railway Station. Hotel rooms Warmly decorated and equipped with free high-speed WIFI, we sincerely invite you to stay again. We once again apologize for the inconvenience caused to you during your stay. We hope you can give Xiaowei a chance to make corrections. We will provide better service next time you stay in our store. We look forward to your visit again!

Response from Property: Hello dear guests! Thank you very much for choosing to stay at our branch and leaving a review! We are still a little disappointed that we did not receive your full 5-star review. If you encounter room problems, you can dial 0 from the room phone number and the front desk will be online to serve you 24 hours a day. Xiaowei will always strive to create a comfortable and healthy experience for passengers, and we hope that we can add joy and touch to your vacation. Your affirmation has become the most beautiful embellishment in our lives, and your simple words are the driving force for our persistent efforts!

Response from Property: Dear guest, hello! Thank you for taking your precious time to review your sincere review of Vienna International Hotel Dongcheng Tower. I am very sorry to have brought you a bad feeling. If you encounter room problems, you can dial 0 for the room phone. The front desk will serve you 24 hours a day. If the room is not soundproof, you can contact the front desk and they will change you to a quiet room. If you have breakfast problems, Provide feedback to the restaurant for rectification. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded your feedback and will improve it immediately. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any corrections.

Response from Property: Dear guest, hello! I am your online personal butler "Xiaowei". Thank you for taking your precious time to review your sincere review of Vienna International Hotel Dongcheng Tower. I am very sorry to have brought you a bad feeling. If you have any problems with the room, you can contact the front desk in time. The front desk is online to serve you 24 hours a day. We are very sorry for bringing you a bad experience. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded your feedback and will improve it immediately. We apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again.